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The Benson, a Coast Hotel
4.0 out of 5.0The Benson, a Coast Hotel 4.0 out of 5.0
The Benson, a Coast Hotel 4.0 out of 5.0
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The Benson, a Coast Hotel
4.0 out of 5.0
4.2
out of 5
"Good!"
See all 287 reviews
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Recent guest reviews
We enjoyed our stay while we visited Portland, Oregon.
The front desk staff was very friendly, knowledgeable about the area and very helpful. Our flight arrived about 4 hours early and came straight to the hotel from the airport, only to drop off our luggages at the concierge. We were planning to walk around while we wait for our check in time. The front desk was nice enough to let us check in early and gave us our room. On the last day of our trip, we asked for a late check out as our flight was not until the evening. We were allowed to check out of our room an hour later and was offered to leave our luggages at the concierge while we roamed around the city before we head off to the airport. While walking, we realized we left some cheeses in the refrigerator inside the room. We alerted the front desk and they checked it for us. They even stored it in a refrigerator by the front desk when we got our luggages. That is what you call - SERVICE. Very happy with this hotel! Highly recommended this place.
Robes were nice! We really enjoyed the location. Staff was helpful on restaurants and finding our way around.
The staff was fantastic. We ate at the restaurant a few times and service was friendly and attentive. Our room was lovely. A great stay for two nights in downtown Portland. Parking too expensive so we parked at a SmartPark for $10/day rather than the $45 the hotel charges.
The hotel was very classy and clean. I was close to many things and I enjoyed staying there.
Beautiful hotel. It was quiet and clean. Staff was very friendly.
First time visiting Portland, and we loved our stay at The Benson! From check in to check out, staff provided exceptional customer service. We had an executive king room on the 10th floor. The room was immaculate, bed was comfortable. The location is great, just a short walk from Mother’s Bistro, Voo-Doo Donuts, Powell’s. My only reservation was with Valet, the first day after picking up our rental, it appeared someone placed their foot on our vehicles dash, on the passenger side (there was a footprint and dirt residue). The second day, there was a lighter wrapper tucked in on the side of the passenger door. Both were indicators that someone either slept in the truck, or took a break in it. Didn’t bother us too much, as it was a rental, but it would have been a different case had it been my personal vehicle. Either way, our overall experience was excellent, we would definitely stay here again.
Gorgeous classic hotel in downtown Portland. The location is great, close to everything. The room was so lovely - clean and chic.
Great hotel if a bit pricey...excellent staff and location.
No parking except spendy valet. Room space is lacking. Nice location in the downtown area
I had a wonderful stay at the Benson. It is a beautiful hotel and well maintained. The staff were helpful and friendly. Great location.
Hotel was amazing. Stayed for my 40th birthday and the staff made me feel great. Even sent up a bottle of champagne and chocolates and a discuss note. Great all around Hotel. 5 stars!
Beautiful hotel, clean, very helpful and pleasant staff. Couldn't have been happier.
Great hotel and staff! Clean facilities and very good location.
Easy walking to shopping, restaurants, streetcars, and other attractions downtown. Beautiful lobby, clean and elegant.
Walkable to downtown, Pearl district, waterfront. A couple blocks from Powell’s books and Whole Foods, plus lots of great restaurants. Bed was super comfortable, modern bathroom, helpful staff, though concierge was not too current on some conditions and directions on the Columbia river gorge attractions. Front desk folks were friendly and responsive. I would totally stay there again.
Wonderful downtown hotel in a great location with an amazing ornate lobby & bar/restaurant area as well as a second level mezzanine level you can hang out at. Rooms were modern and comfortable with all the basic amenities like safe, robes & coffee maker. Beds were very comfortable. Had a great stay. Would recommend to anyone looking for a great downtown Portland hotel.
Michael the concierge was super helpful in getting us a hard to get restaurant res and recommended a great day at the beach. He even brought us his own beach chairs to use. Entire staff very helpful and genuine. Would definitely stay here again.
Hotel highlights
- Walking distance to Pioneer Courthouse Square and Providence Park
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour health club
Located in Downtown Portland, The Benson, a Coast Hotel is within a 5-minute walk of Powell's City of Books and within 15 minutes of other popular attractions like Pioneer Courthouse Square. This 287-room, 4-star hotel welcomes guests with 2 restaurants, a 24-hour health club, and free in-room WiFi.
Dining
Enjoy dining at The Palm Court, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
Rooms
Guests can expect to find free WiFi and 37-inch an LCD TV with satellite channels. Tempur-Pedic beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a minibar, and a coffee maker.
Property features
Guests of The Benson, a Coast Hotel enjoy a 24-hour health club, free WiFi in public areas, and conference space. Valet parking is USD 42 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 14.00 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Guest reviews for The Benson, a Coast Hotel
Partner
Couples
Families
We enjoyed our stay while we visited Portland, Oregon.
Partner
Couples
The front desk staff was very friendly, knowledgeable about the area and very helpful. Our flight arrived about 4 hours early and came straight to the hotel from the airport, only to drop off our luggages at the concierge. We were planning to walk around while we wait for our check in time. The front desk was nice enough to let us check in early and gave us our room. On the last day of our trip, we asked for a late check out as our flight was not until the evening. We were allowed to check out of our room an hour later and was offered to leave our luggages at the concierge while we roamed around the city before we head off to the airport. While walking, we realized we left some cheeses in the refrigerator inside the room. We alerted the front desk and they checked it for us. They even stored it in a refrigerator by the front desk when we got our luggages. That is what you call - SERVICE. Very happy with this hotel! Highly recommended this place.
Friends
Robes were nice! We really enjoyed the location. Staff was helpful on restaurants and finding our way around.
Families
The staff was fantastic. We ate at the restaurant a few times and service was friendly and attentive. Our room was lovely. A great stay for two nights in downtown Portland. Parking too expensive so we parked at a SmartPark for $10/day rather than the $45 the hotel charges.
Review comment
Luiza responded on Apr 24, 2019
Thank you for the 5 star review and for your kind comments about the service you received. We are glad you liked your room and had a great stay. Our parking fee is $42 per night, which is less than some of the other hotels which charge $45. We are sorry you found it to be too expensive. We do offer packages with parking included. Hopefully you will stay with us again in the future. Thanks again for your review and sharing it with others. Sincerely, Luiza Hughes
Partner
Couples
The hotel was very classy and clean. I was close to many things and I enjoyed staying there.
Review comment
LuizaH responded on Mar 18, 2019
Thank you for your Five-Star Rating! We appreciate your review of The Benson Hotel. We are thrilled that you enjoyed the Benson’s beauty and historic allure during your visit. It’s great to hear that you took advantage of our convenient downtown location and experienced the property's attention to detail during your time spent with us. Thanks again for choosing the Benson Hotel and we hope to see you again soon.
Partner
Couples
Beautiful hotel. It was quiet and clean. Staff was very friendly.
Review comment
LuizaH responded on Mar 6, 2019
We appreciate your review of the Benson Hotel. It’s a pleasure to hear that you enjoyed the Benson’s attention to detail during your time spent with us. We pride ourselves on the friendly and accommodating nature of our staff and we are pleased to hear that is just what you experienced. Thanks again for choosing the Benson Hotel and we hope to see you again soon.
Everyone
Review comment
LuizaH responded on Feb 6, 2019
Thank you for the Five-Star Rating! We look forward to your return to The Benson.
Everyone
First time visiting Portland, and we loved our stay at The Benson! From check in to check out, staff provided exceptional customer service. We had an executive king room on the 10th floor. The room was immaculate, bed was comfortable. The location is great, just a short walk from Mother’s Bistro, Voo-Doo Donuts, Powell’s. My only reservation was with Valet, the first day after picking up our rental, it appeared someone placed their foot on our vehicles dash, on the passenger side (there was a footprint and dirt residue). The second day, there was a lighter wrapper tucked in on the side of the passenger door. Both were indicators that someone either slept in the truck, or took a break in it. Didn’t bother us too much, as it was a rental, but it would have been a different case had it been my personal vehicle. Either way, our overall experience was excellent, we would definitely stay here again.
Review comment
LuizaH responded on Jan 24, 2019
Thank you for your Five-Star Rating and Review! We are thrilled that you were able to take in all that Portland has to offer with our convenient downtown location. We pride ourselves on the friendly and accommodating nature of our staff and we are pleased to hear that is just what you experienced. We are in the process of completing a room-by-room remodel that provides a refreshed look and feel to each of our guest rooms, so we are pleased that you enjoyed your room. I am concerned about the situation with your vehicle, as this is very troubling. I would welcome the opportunity to visit with you further, at your convenience. You are welcome to contact me in The Executive office at The Benson if you have a moment. Thank you for choosing The Benson, we hope you'll join us again soon.
Everyone
Gorgeous classic hotel in downtown Portland. The location is great, close to everything. The room was so lovely - clean and chic.
Review comment
LuizaH responded on Jan 13, 2019
Thank you for your Five-Star Rating! We appreciate your review of The Benson Hotel. We are thrilled that you enjoyed the Benson’s beauty and historic allure during your visit. It’s great to hear that you took advantage of our convenient downtown location and experienced the property's attention to detail during your time spent with us. Thanks again for choosing the Benson Hotel and we hope to see you again soon.
Everyone
Great hotel if a bit pricey...excellent staff and location.
Review comment
LuizaH responded on Jan 13, 2019
Thank you for taking the time to review The Benson Hotel. We are happy to hear that you were able to take advantage of the Hotel’s convenient downtown location. We pride ourselves on the friendly and accommodating nature of our staff and we are pleased to hear that is just what you experienced. Thank you for choosing The Benson Hotel and we hope to see you again soon.
The Benson, a Coast Hotel
309 SW Broadway, Portland, OR 97205Hotel Amenities
Hotel Area
Hotel Policies
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Thank you for giving us a 5 out of 5 and for sharing it with others on ORBITZ. We are grateful for the time you took to provide a review and glad that you enjoyed our hotel and its' location. We hope you can return again in the future. Sincerely, Luiza Hughes Guest Relations