Wonderful service like the Benson has always provided. Room was very disappointing, nothing like the Benson of previous years. Might as well stay at the Marriot. At least they have refrigerators and microwaves.
The hotel was everything we were looking for. There are some areas close that we were told to not walk at night alone but overall the hotel was in a safe neighborhood. We will stay again when in Portland.
The staff was amazing there. I definitely will be going back when I visit Portland Oregon again.
Only thing that was a problem (acknowledged by the staff) was the sink in the bathroom. Unfortunately, fairly recently updated but not very functional. The water comes out of the faucet pretty much flush with the back of the sink. Hopefully they get swapped out soon.
Beautiful place in a great location. Super friendly staff. Great bed and room.
Phil and Mike made me feel at home! Definitely coming back again!
The property was beautiful, check out was easy and the staff was friendly. The hotel is in a central location.
Older but clean property. Significant add on from quoted price including $42 per night for valet parking and about $25 per night for amenities (I had free Wi-Fi). Various other taxes & fees for just being in Portland. I would consider other properties next time but my friends were staying there.
The history, the opulence, and the ambiance of the lobby takes you back in time. We enjoyed seeing the live jazz performance in the Palm Court from the mezzanine level balcony. The rooms are classically modern and nicely retrofitted to modern standards. We enjoyed the complimentary coffee, and used the coupon to dine at El Gaucho. We missed out on the fluffy robe because our room not been restocked. All together, a wonderful experience!
Charging hidden amenity/resort fees for any hotel is borderline fraud; for a downtown hotel in Oregon it's unforgivable. If the hotels don't want Orbitz and other to take a cut from their sales, then don't list with them. It makes them and Orbitz look bad.
I love the interior of the hotel! The dark wood and furnishing felt very warm and inviting inside.
I liked the rooms very much, I did not like the $29.38 daily charge for amenities that they charged us when they checked out. We were not told about the daily charge until we checked out.
Located in Downtown Portland, The Benson, a Coast Hotel is within a 5-minute walk of Powell's City of Books and within 15 minutes of other popular attractions like Pioneer Courthouse Square. This 287-room, 4-star hotel has free breakfast, a 24-hour health club, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM.
The Benson, a Coast Hotel's 287 air-conditioned rooms provide iPod docks, coffee makers, and free long-distance calls. Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with Egyptian cotton sheets ensure a restful night. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities. Housekeeping is available on request.
Guests of The Benson, a Coast Hotel enjoy a 24-hour health club, free WiFi in public areas, and conference space. Valet parking is available for USD 42 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Wonderful service like the Benson has always provided. Room was very disappointing, nothing like the Benson of previous years. Might as well stay at the Marriot. At least they have refrigerators and microwaves.
Thank you for your 5 out of 5 review. We are so pleased you enjoyed your stay with us. We look forward to your next visit.
Thank you for your 5 star review. We are so happy you enjoyed your stay with us! We hope to have you back again very soon.
The hotel was everything we were looking for. There are some areas close that we were told to not walk at night alone but overall the hotel was in a safe neighborhood. We will stay again when in Portland.
Thank you for your recent stay at The Benson Hotel and for providing such a wonderful review! We are so glad to hear you love staying with us at the Benson and we are looking forward to your next stay with us.
Thank you for your recent stay at The Benson Hotel and for your 5 out of 5 rating! We look forward to seeing you again soon at The Benson!
The staff was amazing there. I definitely will be going back when I visit Portland Oregon again.
Thank you for the 5 star rating and review! Our friendly and accommodating staff are the cornerstone of our success and we are pleased to hear that you experienced just that. We look forward to seeing you again soon at the Benson Hotel!
Only thing that was a problem (acknowledged by the staff) was the sink in the bathroom. Unfortunately, fairly recently updated but not very functional. The water comes out of the faucet pretty much flush with the back of the sink. Hopefully they get swapped out soon.
Thank you for your review and feedback on your recent stay at the Benson Hotel. . We truly appreciate the comments on the bathroom sink issue, as this is something that we are presently planning to address by replacing the faucets. We apologize for any inconvenience this may have caused. We hope to see you again soon at the Benson Hotel!
Beautiful place in a great location. Super friendly staff. Great bed and room.
Thank you for the 5 star rating and review! Our friendly and accommodating staff are the cornerstone of our success and we are pleased to hear that you experienced just that. We are so glad you enjoyed our location in the heart of downtown Portland as well. We look forward to your next stay with us at the Benson Hotel!
Phil and Mike made me feel at home! Definitely coming back again!
JohnB, thank you for the 5 Star rating and Review! We are happy to hear that Phil and Mike made your stay one to remember and will pass that along to them. We are looking forward to your next stay with us at the Benson Hotel!
The property was beautiful, check out was easy and the staff was friendly. The hotel is in a central location.
Thank you for your Five-Star Rating and Review! We are thrilled that you enjoyed the beauty and ambiance of our historic yet welcoming lobby and remodeled rooms. Our staff will be happy to hear you enjoy the service provided during your stay. We look forward to seeing you again soon at the Benson!
I'm disappointed to hear that you did not enjoy your stay with us. I would like a chance to speak with you to make things right and provide some form of remuneration to regain your confidence in The Benson and hopefully get you to give us another try. We are used to 5 star reviews and would like to restore your faith in The Benson Hotel.