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The Hi-Lo, Autograph Collection

Property class: 4

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Photo gallery for The Hi-Lo, Autograph Collection

A modern lounge area with green sofas, a hanging swing, and a central coffee table.
A modern lobby with a marble floor, green sofas, a wooden bench, and potted plants.
A multi-story hotel with a classic architectural style, featuring large windows and a corner location.
A modern bar area with a wooden counter, bar stools, and a variety of bottles. There are seating areas with tables and chairs, and a large abstract painting on the wall.
A modern hotel room with a large bed, a small desk, a chair, a TV, and a framed picture on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
320 SW Harvey Milk Street, Portland, OR, 97204
  • Place, Tom McCall Waterfront Park
    ‪4 min walk‬
  • Place, Roseland Theater
    ‪4 min walk‬
  • Place, Pioneer Courthouse Square
    ‪5 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern bedroom with a large bed, a patterned rug, and a view of the outdoors through sheer curtains.

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

A modern room with a large wall-mounted artwork, two black floor lamps, and a grey sofa with yellow cushions.

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A multi-story building with a red brick facade and large windows.

Deluxe Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • City view
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View (Corner)

A modern hotel room with a large bed, a desk with a chair, a desk lamp, a patterned rug, and a large window with curtains.

Junior Suite, 1 King Bed, City View (Corner)

  • City view
  • 460 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, City View (Corner)

A multi-story building with a red brick facade and large windows.

Suite, 1 King Bed, Non Smoking, City View (Corner)

  • City view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

A multi-story building with a red brick facade and large windows.

Premium Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, City View

A modern bathroom with a white sink, gold faucets, and two bottles of toiletries.

Premium Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a small round table, a sofa, and a view of the outdoors through sheer curtains.

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a sofa, a small round table with a plant, and a desk with a lamp.

Premium Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A modern hotel room with a large bed, a small desk, a chair, a TV, and a framed picture on the wall.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Portland

Located in Downtown Portland, The Hi-Lo, Autograph Collection is within a 10-minute walk of popular sights such as Tom McCall Waterfront Park and McMenamins Crystal Ballroom. This 120-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Pioneer Place - 3 min walk - 0.2 miles
  • Tom McCall Waterfront Park - 4 min walk - 0.3 miles
  • Roseland Theater - 4 min walk - 0.3 miles
  • Pioneer Courthouse Square - 5 min walk - 0.3 miles
  • Arlene Schnitzer Concert Hall - 8 min walk - 0.5 miles

Getting around

  • SW 5th-Oak Street Station - 3 min walk
  • Portland Union Station - 13 min walk
  • Portland International Airport (PDX) - 23 min drive

Restaurants

  • ‪Rialto Poolroom Bar & Cafe - ‬2 min walk
  • ‪Matsunoki Ramen - ‬4 min walk
  • ‪Portland City Grill - ‬4 min walk
  • ‪Khob Khun Thai Food - ‬2 min walk
  • ‪Huber's Cafe - ‬1 min walk

About this property

The Hi-Lo, Autograph Collection

At The Hi-Lo, Autograph Collection, guests have access to a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 59 per night. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Other amenities at this boutique hotel include conference space, a business center, and express check-in.
32-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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  • Free WiFi
  • Restaurant
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8.8 out of 10, Excellent, 2,530 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CRAFTpdx
  • Hubers

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 1910
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 30.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-2 AM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

Frequently asked questions

Is a free cancellation option available at The Hi-Lo, Autograph Collection?

The Hi-Lo, Autograph Collection provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Hi-Lo, Autograph Collection?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at The Hi-Lo, Autograph Collection on Sep 6, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Hi-Lo, Autograph Collection?

This hotel is situated in Downtown Portland within a 10-minute walk of Tom McCall Waterfront Park and McMenamins Crystal Ballroom. You'll also find Moda Center and Oregon Zoo within a short drive.

Is parking available on site at The Hi-Lo, Autograph Collection?

Yes, valet parking is offered for USD 59 per night with in/out privileges.

Does The Hi-Lo, Autograph Collection include a casino?

No, The Hi-Lo, Autograph Collection doesn't have a casino.

Is there an indoor pool at The Hi-Lo, Autograph Collection?

No, there is no indoor pool at this hotel.

Is The Hi-Lo, Autograph Collection a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include premium bedding, Netflix, and turndown service.

Are there hot tubs at The Hi-Lo, Autograph Collection?

No, there isn't a spa tub at this hotel.

Does The Hi-Lo, Autograph Collection have a restaurant that serves breakfast?

Yes, The Hi-Lo, Autograph Collection serves continental breakfast for a surcharge each morning at Hubers.

Does The Hi-Lo, Autograph Collection allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Hi-Lo, Autograph Collection for a fee of USD 50.00 per accommodation, per stay.

Are there connecting rooms at The Hi-Lo, Autograph Collection?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Hi-Lo, Autograph Collection?

The closest major airport to The Hi-Lo, Autograph Collection is Portland International Airport (PDX), which is 12 mi away (23 minutes by car).

Are there rooms with balconies that I can book at The Hi-Lo, Autograph Collection?

No, there aren't any guestrooms with balconies at The Hi-Lo, Autograph Collection.

The Hi-Lo, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 557 out of 844 reviews
Rating 8 - Good. 173 out of 844 reviews
Rating 6 - Okay. 70 out of 844 reviews
Rating 4 - Poor. 25 out of 844 reviews
Rating 2 - Terrible. 19 out of 844 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff….location & amenities!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and modern rooms, amazing staff and close walk to everything.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with a fantastic staff & great location! I will absolutely stay at the Hi Lo again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anthony Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was 100% on point loved every aspect of this hotel 100% would come back to this hotel 10/10
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff. The room was very nice, and breakfast was quite good.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff was excellent when we had a issue with our door lock.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Khadijah

Was just an okay stay. Not too bad, but nothing to write home about. 7/10.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drew at the frontdesk was super friendly and the valet person (sorry I forgot his name!) but he was very nice and helpful. I loved the style of the room and all the little inclusions: public transportation day card, bikes, welcome drink! All amazing The only downside was the location as at night is a little sketchy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ashley June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming, GREAT recommendations
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility itself was great and well-maintained. There's a minimalistic, modern look in the hotel room. The staff was friendly and helpful, especially the bartender. The location was very convenient for getting around the downtown area. The valet was a little slow when we arrived - parking spots were blocked, there was no attendant, and it was a wait to drop my keys off. The surrounding area in a 1-block radius is not the best for walking around at night with homeless people on the sidewalks and abandoned, boarded up buildings, but the hotel can only do so much about surrounding development.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Kennedy

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Staff was not very friendly, the hotel charges travel fee that is 30 dollars a day and will try to get you to take credit of 15 for the bar so you’re still paying 30 dollars a day. There was so storage space for clothes.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Riccy

Liked: Cleanliness, amenities, property conditions & facilities
It was great front desk was excellent will be staying again
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
lovely hotel. Loved the big room and spacious bathroom. The staff were amazing! The host with the Cat Earrings was so charming and helped me out with a little project I needed for my family gathering. Overall lovely stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, food and service!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad neighborhood
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Roy Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this hotel often and it’s always amazing service and cleanliness rooms.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Brigitte

Liked: Amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kaleb Lee Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to the mall and bus/train station so easy access to everything needed.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful and nice comfortable beds
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and aesthetically pleasing and very quiet!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

FRANCES

Liked: Cleanliness, amenities, property conditions & facilities
Nice and helpful staff. Beautiful accommodations.
Stayed 2 nights in Jun 2025

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