The room is perfect for a small family. No breakfast due to vivid 19, but price of the hotel was reduced.
Place was Clean and quite. Breakfast was a little lacking but free so it was worth what I paid.
The hot tub was 2 different shades of green, it was completely discussing!!
The Jacuzzi looked really dirty. Staff member said it was the color of the floor, but it was not at all inviting. There was free WiFi but you literally had to be in the pool or lobby area to get a good connection. Our phone in the room didn't work. We told the receptionist and her answer was that they couldn't fix it right away. We stayed there 2 nights and it was never replaced. There was a big ugly water stain in the bathroom roof.
The hotel does not look anything like the pictures on the website. We had to be switched from rooms due to the the condition of the room it had fruit flies in the bathroom and had bugs on the towels. The bathroom toilet was broken and the floors are ripped and disgusting. The walls are peeling and are moldy. The rooms have a bad odor you will need to open the windows to let your room air out. The pool is pictured as clean and blue water when you arrive you will find dirty water and a not so clean pool. When we asked for a refund so we can go somewhere else the declined and said nothing was wrong. And we were not the only ones asking for refunds other families tried as well. The staff is rude and not helpful including the manager. Please do not over pay we paid $136 for each room and they rent them at the property for less than $90. I hope this helps anyone thinking about staying there.
The rooms was clean. The check-in staff was friendly. When i went to the breakfast, it was in disarray and not properly setup. The was no napkins and i went to front desk to remind. It took another 10 mins or so to have napkins. There was nothing to lift the waffles after it's done. The TV wasn't ON and remote nowhere to be found. When i checking out, the front desk staff was unfriendly.
The customer service was horrible. My trim had mold in it. Would not give us a refund he just changed us to another dirty old room that had old food in the freezer and smelled like weed. The pool looked dirty and disgusting.
Kind and efficient people checking us in for our stay.
The property was clean and amenities was good. It was a good location for our needs.
Not well staffed or maintained. I would not stay there again.
I like that the building is close to the highway and there is an indoor pool however the elevator smells like weed and they dont vaccum the floor of the room.
Plenty of parking available in a dicey neighborhood with lots of noise
The staff was very friendly and helpful. It wasn't difficult to find from the freeway. The AC unit made sporadic loud noises.
I don't like that they charge my card in case we damage something and then we have to watch our bills to make sure it doesn't get charged. Totsl BS
Try to check inn, could not cause no chip in credit card, per staff on duty at front desk, but they charged for 1 full night, as if we were a no show and and we qere physically there in front of them
Portland Suites Airport East places you within a 15-minute drive of popular attractions such as Moda Center and Oregon Convention Center. This 83-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.
All 83 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
At Portland Suites Airport East, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
The room is perfect for a small family. No breakfast due to vivid 19, but price of the hotel was reduced.
Thank you for your rating. We do appreciate the feedback.
Place was Clean and quite. Breakfast was a little lacking but free so it was worth what I paid.
Thank you for your review. We are happy you enjoyed your stay with us.
Thank you so much for the great review! We hope you decide to stay with us again soon!
Thank you for staying with us. Please provide more feedback so that we may better serve you on your next stay.
The hot tub was 2 different shades of green, it was completely discussing!!
The Jacuzzi looked really dirty. Staff member said it was the color of the floor, but it was not at all inviting. There was free WiFi but you literally had to be in the pool or lobby area to get a good connection. Our phone in the room didn't work. We told the receptionist and her answer was that they couldn't fix it right away. We stayed there 2 nights and it was never replaced. There was a big ugly water stain in the bathroom roof.
The hotel does not look anything like the pictures on the website. We had to be switched from rooms due to the the condition of the room it had fruit flies in the bathroom and had bugs on the towels. The bathroom toilet was broken and the floors are ripped and disgusting. The walls are peeling and are moldy. The rooms have a bad odor you will need to open the windows to let your room air out. The pool is pictured as clean and blue water when you arrive you will find dirty water and a not so clean pool. When we asked for a refund so we can go somewhere else the declined and said nothing was wrong. And we were not the only ones asking for refunds other families tried as well. The staff is rude and not helpful including the manager. Please do not over pay we paid $136 for each room and they rent them at the property for less than $90. I hope this helps anyone thinking about staying there.
The rooms was clean. The check-in staff was friendly. When i went to the breakfast, it was in disarray and not properly setup. The was no napkins and i went to front desk to remind. It took another 10 mins or so to have napkins. There was nothing to lift the waffles after it's done. The TV wasn't ON and remote nowhere to be found. When i checking out, the front desk staff was unfriendly.
The customer service was horrible. My trim had mold in it. Would not give us a refund he just changed us to another dirty old room that had old food in the freezer and smelled like weed. The pool looked dirty and disgusting.
Thank you for your review. We do appreciate your feedback and happy you enjoyed your stay with us.