Nice
I did not like that there were no chairs in the room to sit on.
Iliked it all the only thing i didnt like was toilets E Was small i felt like i was going to set on floor
Great location with very reasonable rates; everything was in great condition and in-room microwave & fridge always nice to have in every room type
Very quiet, clean, and comfortable. Located in a pleasant part of town.
I was pleased with my room, it was clean, spacious, I slept pretty good there. The only downside there was an old water stain on ceiling, and little brown spots on the wall in the bathroom. Other than that the staff was great, helpful, I like the fact that everything was being renovated.
Property under construction. Room was left nasty after construction was done. And no vending machines or drinks. Whole building is disgusting.
The hotel looks like it was recently remodeled so we had a very nice updated looking room which we loved and had a nice stay at! The girl at the front desk (Leslie) I think her name was; was super accommodating and sweet! Definitely would come here again if I was going to be in the area.
They didn't have the room we reseeved and paid for and they didn't not advice they were under a major remodeling, it was hard to breath.
Great front desk staff, very friendly and helpful!
Staff was outstanding and a great location. Breakfast not included and a little pricey to buy. Not a local restaurant in site, but a kitchen with cook to order.
Excellent room, very nice staff. The breakfast buffet was a complete disaster - avoid at all costs. Everything was cold, stale, and/or burned. Inedible. Do not ever come to this hotel for the food.
Pros: Good location, comfortable room. Cons: breakfast staff not too helpful and courteous.
Could wish for a 2nd lateral training machine in gym.
We stayed 4 nights August 15-19, 2019. After our first night we left for the day and returned to the room mostly uncleaned. New towels replaced but not neatly. Old towels still on the floor throughout the room. Empty toilet paper rolls on the toilet paper roll holder. (But they did leave new toilet paper rolls on the sink! SMH) Sheets unchanged. Beds sheets and cover thrown over the bed but not made. Generally a mess. I expected more from a Hilton. I travel for business or pleasure at least 6 to 10 times a year for the last 2 decades and have never had room service so poorly given. I complained to the management. I wasn't asking any compensation. Just looking to inform them for their information and to ensure better service in the next days. They did offer me 2 free drinks at the bar but no one drank alcohol in our party. We left for the day after our second night and to my shock we returned to the room with the same unacceptable room service. Same mess. Same used towels on the floor. Same unchanged sheets. Totally unacceptable. We blame a bad employee for the first day. We blame bad management for the second. We again complained to the management and they asked me if I wanted them to do something about it. It is not the customer's responsibility to know how to respond to such poor performance. Obviously the management had no knowledge how to manage this kind of poor performance. And the second day they offered nothing to make amends and only a half hearted verbal apology.
Everything here is your typical Hilton except the pool area. The ceiling is dripping in one spot with a huge bubble next to it, don’t know if a pipe burst? The pool room was so hot and so muggy the windows were fogged up. There was a huge industrial type dehumidifier so they are aware of the problem and are trying to fix it, which is great! The location is perfect!
Located in Five Oaks, Hilton Garden Inn Portland/Beaverton is 2.5 mi (3.9 km) from Streets of Tanasbourne Mall and within a 10-minute drive of Gordon Faber Recreation Complex. This 3-star hotel has 152 guestrooms and offers a 24-hour gym, free self parking, and a 24-hour business center.
This hotel is home to a buffet restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
Guests can expect to find LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.
Renovated in 2020, Hilton Garden Inn Portland/Beaverton offers a 24-hour gym, free WiFi in public areas, and conference space. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Nice
I did not like that there were no chairs in the room to sit on.
Suguna, we appreciate you choosing our hotel and sharing your feedback. It is nice knowing you had a pleasant stay except for not having chairs in your room. We appreciate your business and hope we will see you here again. Warmly, Michael Holloway-General Manager
Iliked it all the only thing i didnt like was toilets E Was small i felt like i was going to set on floor
Oh my...I'm glad it was almost all good. We use a water saver toilet and the sizes are standard throughout the hotel. Stay safe - we hope to see you again in the future.
Great location with very reasonable rates; everything was in great condition and in-room microwave & fridge always nice to have in every room type
Thanks so much for your review. We hope to see you on your next trip to our area.
Very quiet, clean, and comfortable. Located in a pleasant part of town.
We certianly do appreciate your very kind words about your stay. Thank you for staying with us and hope to see you again. Stay safe.
It is disappointing to see that your stay was less than you expected it to be. I certainly hope that the balance of your trip was more to your liking. Stay safe.
I was pleased with my room, it was clean, spacious, I slept pretty good there. The only downside there was an old water stain on ceiling, and little brown spots on the wall in the bathroom. Other than that the staff was great, helpful, I like the fact that everything was being renovated.
Taneshia...thank you for your comments. We will find those water stains and brown spots mentioned on the bathroom. No need to leave them for anyone else to find. So happy your rroom was comfy. We hope to see you after the renovation. Stay safe.
Property under construction. Room was left nasty after construction was done. And no vending machines or drinks. Whole building is disgusting.
I'm so sorry that this was your view of your stay. Construction is tough, especially when it is visible to everyone. The lobby, market, restaurant and lounge have been the toughest part for our guests and our staff. I offer my deepest apologies.
The hotel looks like it was recently remodeled so we had a very nice updated looking room which we loved and had a nice stay at! The girl at the front desk (Leslie) I think her name was; was super accommodating and sweet! Definitely would come here again if I was going to be in the area.
That's so fantastic! We are all looking forward to being able to enjoy ourselves in the new normal. We are so happy that you enjoyed Phase 1 of the renovation. Come back in about 30 days and visit our rnew lobby and fitness center! Thanks again and stay safe.
They didn't have the room we reseeved and paid for and they didn't not advice they were under a major remodeling, it was hard to breath.
It appears that we didn't meet your expectations and are looking for teachable moments for our team. Did we not have the room type (1 king or 2 queens) or the entire reservation was missing? You are correct that we opted to do lobby remodeling while the CV-19 closures are in affect. The guest rooms were completed earlier this year. Travel safely.
Khanh, thank you for the outstanding rating! We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Garden Inn Portland/Beaverton. We look forward to your return and wish you all the best with your future travels. Warmly, Michael Holloway-General Manager