- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Extended Stay America Portland - Hillsboro
2.5 out of 5.0Enter your dates to see prices
Extended Stay America Portland - Hillsboro
2.5 out of 5.0
3.1
out of 5
Average Guest Review
See all 25 reviews
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Recent guest reviews
Wide selection of foods and convenient shopping mall across the street. The breakfast quality can be improved by giving milk and some fruits.
Upon arrival! The rooms are fairly clean found 3 Dead roaches and the plumbing was pretty messed up wasn't able to flush the toilet in the room. Continental breakfast was just granola bars they apparently ran out of muffins and the coffee was cold. But other than that everything else went pretty smooth.
Room was comfortable and clean. I would stay at this hotel again. The only thing was that when I checked in the staff didn’t tell me that the room keys deactivated if you carry it near your phone.
The room was double booked. It was on New Year’s Day so the staff accommodate us with complementary rooms. So we get 2 additional rooms for free. Very satisfied
Mini muffins(wrapped individually), oatmeal package and coffee/hot tea. That was all No bagels or toasts. no milk/juice
Room was large and accomadated our overnight stay. There was 4 of us. 3 adults 1 kid. No glasses or dishes in the room. Lots of places to eat or grab coffee within walking distance shopping too.
They sell the room with breakfast no breakfast And no room sevice if some one wants ti stay more than one day do not use extended stay america
Good location, everything else is average. breakfast without eggs, hash brown, bacon,bread, just coffee which was always empty and some bars. No room service until you check out. Trash sitting in the hall way.
The staff was super friendly and helpful. We have been on a road trip traveling with children so it was nice to arrive to a friendly staff member who made our check-in speedy and easy.
I'm not sure I could list everything that was bad here. Two of the three people I saw at the counter had some serious complaints as well. Small, dirty room, unusable kitchen area, awful mattresses, small vanity outside of the bathroom near the beds, broken heater, stains on chair, one plastic cup in room. I could go on and on.
Large room, many essential amenities, convenient location at very affordable price
I call for a early check in because I was the minister at a wedding and the person said no problem. When I arrived Bonnie said there was no way to get me in sooner than the 3:00 checkin. When I told her I made arrangements for early check in without looking she said no way. I left to deal with wedding plans and came back a 2:00. Again without looking she said no way and said I can change in the lobby bathroom. I had no choice and had to get ready in a urine soaked bathroom. After I got ready Bonnie laughed and said I found your request after all. That being said I asked if I can check in now, 2:45, again no. I left and returned at 3:00 and she still made me wait until 3:20 before I got my room. I barely had time to get to my wedding and preform the service. After the event I returned to the hotel to get changed and check out and leave. I think I spent a total of 15 minutes in my room. I would like to thank Bonnie for making this one of my worst travel experiences ever.
The room was great it had tons of storage and an option to do my own cooking in both the microwave and the stovetop. The location was great walking distance to The Streets shopping and eateries.
Everything was good, the only thing that I can complain about it is that they didn't clean the room every morning and the breakfast is only coffee and muffins. Besides that, everything is just fine. Good for couples and family. Pretty big rooms and the prices are not bad.
Was quite comfortable for the 4 nights we stayed. Loved the full size fridge. Wished the room was cleaned every day. Had to pay $5-$10 for house keeping. Would stay any time.
Pleasant and courteous staff, ample free parking, clean rooms and full kitchen amenities.
Very good location, rooms has all the amenities, but just wasn't "WOWED".
Cheap sheets with low thread count, made me think there were bed bugs. Equipment like drawers were marked, recliner had cracks in it, and pictures were missing, so was not in good repair. At my 6:00 AM check out front desk had sign saying “Dial ‘0’ for night attendant” there was no phone in the lobby, or breakfast room; I found one in the workout room. Add to the sine where the phone is. I will not be back to this location.
This hotel is in a great location and surrounded by everything within a short car ride. I'm use to the daily housekeeping rituals of other hotels where the sheets, towels, and garbage were removed and replenished as required but if you're a clean person you'll keep the place in ship shape and you take care of those things yourself. If you depend on others keeping you clean good luck!
Here for Safeway Classic LPGA tournament. Appreciated number of nearby restaurant choices and Whole Foods across the street. Expanded continental breakfast is adequate starter. Main problem with hotel was its worn appearance and inadequate housekeeping. Even though daily service is offered for a fee, it's apparent rooms are not cleaned well between tenants. Felt like the room needed a thorough cleaning, wall to wall, floor to ceiling. Heard lots of door slamming and people moving around in rooms above and adjacent, but it seemed to be quiet during the nights. Cable TV lineup didn't have Golf Channel which will be carrying this tournament next year. Although the rate was very reasonable, that shouldn't mean the property doesn't get the care and maintenance it should receive. Have stayed in dozens of hotels over the years, would put this one in the bottom 33%.
Hotel highlights
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
Located in Tanasbourne, Extended Stay America Portland - Hillsboro is 2.6 mi (4.1 km) from Hillsboro Stadium and within a 15-minute drive of Oregon Zoo. This 137-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Moda Center and Portland State University are also within a 20-minute drive.
Dining
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.
Rooms
The 137 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Sofa beds, coffee makers, and free local calls are other standard amenities. Weekly housekeeping is available.
Property features
Renovated in 2012, Extended Stay America Portland - Hillsboro offers a fitness center, free WiFi in public areas, and a seasonal outdoor pool. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include coffee/tea in a common area and laundry facilities.
Guest reviews for Extended Stay America Portland - Hillsboro
nice location
Everyone
Wide selection of foods and convenient shopping mall across the street. The breakfast quality can be improved by giving milk and some fruits.
Everyone
Upon arrival! The rooms are fairly clean found 3 Dead roaches and the plumbing was pretty messed up wasn't able to flush the toilet in the room. Continental breakfast was just granola bars they apparently ran out of muffins and the coffee was cold. But other than that everything else went pretty smooth.
Review comment
Hotel Management responded on Apr 2, 2018
Thank you for being our guest. We are sorry for the inconvenience you had with your room. Your feedback will be shared with the housekeeping team and maintenance team in an effort to improve our service and facilities moving forward. Your comments about breakfast will be shared with our Brand Leaders. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Everyone
Room was comfortable and clean. I would stay at this hotel again. The only thing was that when I checked in the staff didn’t tell me that the room keys deactivated if you carry it near your phone.
Review comment
Hotel Management responded on Mar 28, 2018
Thank you for your kind review and letting us know your stay at Extended Stay America was pleasant with the exception of an issue. We look forward to welcoming you again so we can make your next tip a flawless one. Sincerely, Hotel Management
very friendly staff
Everyone
The room was double booked. It was on New Year’s Day so the staff accommodate us with complementary rooms. So we get 2 additional rooms for free. Very satisfied
Review comment
Hotel Management responded on Jan 3, 2018
Firstly, we apologize for the inconvenience you had with your room reservation. Nevertheless, thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
breakfast? nah!!
Everyone
Mini muffins(wrapped individually), oatmeal package and coffee/hot tea. That was all No bagels or toasts. no milk/juice
Review comment
Hotel Management responded on Sep 22, 2017
Thank you for your review. It's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
quick and easy
Everyone
Room was large and accomadated our overnight stay. There was 4 of us. 3 adults 1 kid. No glasses or dishes in the room. Lots of places to eat or grab coffee within walking distance shopping too.
Review comment
General Manager responded on Sep 6, 2017
It was a pleasure to have you as our guest at Extended Stay America. We are happy to read you liked your room and that our location was perfect for your needs. I would also like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back. Sincerely, General Manager
will not go agin
Everyone
They sell the room with breakfast no breakfast And no room sevice if some one wants ti stay more than one day do not use extended stay america
Review comment
General Manager responded on Aug 20, 2017
We apologize that our housekeeping policy was not shared with you during check-in. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis, however, these services are always available upon request for a nominal fee. We have shared your comments with our team to ensure clear communications going forward. We have also taken a note of your feedback in regard to our grab-and-go breakfast as we plan any future changes. We regret the inconvenience caused and hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
exploring portland
Everyone
Good location, everything else is average. breakfast without eggs, hash brown, bacon,bread, just coffee which was always empty and some bars. No room service until you check out. Trash sitting in the hall way.
Review comment
General Manager responded on Aug 20, 2017
Thank you for sharing your candid feedback. Although you liked our location, we are sorry that our breakfast offerings were not so appealing to you. Your comments will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. I would also like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. We will remind our front desk to communicate this clearly going forward. Please consider giving us another opportunity to restore a favorable impression of our hotel in the future. Sincerely, General Manager
perfect!
Everyone
The staff was super friendly and helpful. We have been on a road trip traveling with children so it was nice to arrive to a friendly staff member who made our check-in speedy and easy.
Review comment
General Manager responded on Aug 5, 2017
Leticia, thank you for choosing Extended Stay America - Portland - Hillsboro for your accommodations. I appreciate you mentioning our friendly and helpful staff. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest and look forward to welcoming you and your family back soon. Sincerely, General Manager
everything was horrible.
Everyone
I'm not sure I could list everything that was bad here. Two of the three people I saw at the counter had some serious complaints as well. Small, dirty room, unusable kitchen area, awful mattresses, small vanity outside of the bathroom near the beds, broken heater, stains on chair, one plastic cup in room. I could go on and on.
Thank you for being our guest. We are pleased to know you liked our location and had a good time here. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management