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Extended Stay America Portland - Hillsboro

2.5 out of 5.0
Overview Reviews Amenities & Policies
19311 Nw Cornell Rd, Hillsboro, OR
1-844-663-2269
3.4
out of 5
Average Guest Review
See all 37 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.5
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

Everything was fine except the breakfast. This is not really a free breakfast. They put out granola bars and packets of instant oatmeal. Most were gone by 8:30 when we went downstairs. There were about 3 packs of pumpkin-flavored oatmeal and about 7 granola bars.

Ver clean, nice and great customer service. We'll definitly go back

The property was fine Checking in however, it took awhile for the clerk to come out, she was having a discussion with someone in the back room and after coming out to the desk did not acknowledge me as she continued her conversation..3 to 4 minutes before she even said hello

Great value and location. Spacious and clean rooms.

Clean room with strange smell. Not a for luxury, but nice hotel for the budget. The staff were friendly.

Everything with the hotel was good from checking in to checking out. Staff was helpful. close to shopping and highway.

Check in staff was rude, they didn't have my reservation, was told they had no rooms available even though I had an email room confirmation, beds are very uncomfortable and the pillows are not good.

very clean ,spacious, close to shopping center ,great location, safe

I had to wait for 10 mins for Hotel staff to come out of their staff-room. They oversold so we couldn't get the suite we reserved; instead they gave us two adjacent rooms. Then magnetic card didn't work; I tried to call main-desk, but nobody picked. I had to make 2 trips to reception to have it working. Staff though was friendly.

Great location! Central to many things! Easy to get to places! Friendly counter staff members. Could work on checking the whole premises for trash...eg stairwell & laundry room. Coin machine for laundry on each floor would help out as well.

Wide selection of foods and convenient shopping mall across the street. The breakfast quality can be improved by giving milk and some fruits.

Upon arrival! The rooms are fairly clean found 3 Dead roaches and the plumbing was pretty messed up wasn't able to flush the toilet in the room. Continental breakfast was just granola bars they apparently ran out of muffins and the coffee was cold. But other than that everything else went pretty smooth.

Room was comfortable and clean. I would stay at this hotel again. The only thing was that when I checked in the staff didn’t tell me that the room keys deactivated if you carry it near your phone.

The room was double booked. It was on New Year’s Day so the staff accommodate us with complementary rooms. So we get 2 additional rooms for free. Very satisfied

Mini muffins(wrapped individually), oatmeal package and coffee/hot tea. That was all No bagels or toasts. no milk/juice

Room was large and accomadated our overnight stay. There was 4 of us. 3 adults 1 kid. No glasses or dishes in the room. Lots of places to eat or grab coffee within walking distance shopping too.

They sell the room with breakfast no breakfast And no room sevice if some one wants ti stay more than one day do not use extended stay america

Good location, everything else is average. breakfast without eggs, hash brown, bacon,bread, just coffee which was always empty and some bars. No room service until you check out. Trash sitting in the hall way.

19311 Nw Cornell Rd Hillsboro OR

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located in Tanasbourne within a 15-minute walk of Streets of Tanasbourne Mall, Extended Stay America Portland - Hillsboro is within a few miles (5 km) of Hillsboro Stadium. This 137-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Other standard amenities include a kitchen, a sofa bed, and a refrigerator. Housekeeping is available on request.


Property features

Guests of Extended Stay America Portland - Hillsboro enjoy a fitness center, free WiFi in public areas, and a seasonal outdoor pool. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include coffee/tea in a common area and laundry facilities.

Room options

Studio, 1 Double Bed, Accessible, Non Smoking

Full 1 | Sleeps 2
from $130

Suite, 1 Bedroom, Non Smoking

Full 2 | Sleeps 6

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Extended Stay America Portland - Hillsboro

Everyone (22) Couples (3) Business (3) Family (6) Other (2) Friends (1)
3
Families

Everything was fine except the breakfast. This is not really a free breakfast. They put out granola bars and packets of instant oatmeal. Most were gone by 8:30 when we went downstairs. There were about 3 packs of pumpkin-flavored oatmeal and about 7 granola bars.

By on Jun 2, 2019

Review comment responded on Jun 3, 2019

Marie, thank you for your review, and it is nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management

5
Everyone

By on May 24, 2019

4
Everyone

By on May 24, 2019

4
Families

Ver clean, nice and great customer service. We'll definitly go back

By on May 7, 2019

Review comment responded on May 7, 2019

Thank you for the glowing review of Extended Stay America. We believe that fresh, well-kept property and excellent customer service make us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

4
Families

The property was fine Checking in however, it took awhile for the clerk to come out, she was having a discussion with someone in the back room and after coming out to the desk did not acknowledge me as she continued her conversation..3 to 4 minutes before she even said hello

By on Apr 10, 2019

5
Everyone

Great value and location. Spacious and clean rooms.

By on Jan 5, 2019

Review comment responded on Jan 6, 2019

Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room and location made such a wonderful impression on you. It was our pleasure to have you as our guest and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management

4
Everyone

Clean room with strange smell. Not a for luxury, but nice hotel for the budget. The staff were friendly.

By on Oct 2, 2018

Review comment responded on Oct 3, 2018

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and were impressed with our friendly associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management

4
Everyone

Everything with the hotel was good from checking in to checking out. Staff was helpful. close to shopping and highway.

By on Sep 4, 2018

Review comment responded on Sep 5, 2018

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are thrilled to read that you loved our front-desk service and convenient location. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

2

convient location that's about it.

Everyone

Check in staff was rude, they didn't have my reservation, was told they had no rooms available even though I had an email room confirmation, beds are very uncomfortable and the pillows are not good.

By on Jul 24, 2018

Review comment responded on Jul 27, 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management

5

excellent area

Everyone

very clean ,spacious, close to shopping center ,great location, safe

By on Jul 16, 2018

Review comment responded on Jul 17, 2018

Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management

Extended Stay America Portland - Hillsboro

19311 Nw Cornell Rd, Hillsboro, OR 97124
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.