I always stay here when I visit my daughter. It is convenient to resteraunts and everything else. always a good experience
they advertised free breakfast in the morning, but "due to Covid...." non were served, there wasn't even coffee in the lobby
Property was well maintained and very clean. Staff was friendly and helpful but not always present/available. Breakfast items not always replenished when needed, likely due to limited staffing in morning.
I liked that it had a kitchen and pullout sofa. I think the kitchen needs to be updated
Very economical for the area. Comes with a kitchen but no glasses or anything to cook with. No free internet was a bummer.
Room was filthy. There were large pieces of skin in the bathtub. Hair on/in the bed. Drips of something on the headboard. Missing trim, runs in carpet, very stained mattress on pullout sofa.
Everything was fine except the breakfast. This is not really a free breakfast. They put out granola bars and packets of instant oatmeal. Most were gone by 8:30 when we went downstairs. There were about 3 packs of pumpkin-flavored oatmeal and about 7 granola bars.
Ver clean, nice and great customer service. We'll definitly go back
The property was fine Checking in however, it took awhile for the clerk to come out, she was having a discussion with someone in the back room and after coming out to the desk did not acknowledge me as she continued her conversation..3 to 4 minutes before she even said hello
Great value and location. Spacious and clean rooms.
Clean room with strange smell. Not a for luxury, but nice hotel for the budget. The staff were friendly.
Everything with the hotel was good from checking in to checking out. Staff was helpful. close to shopping and highway.
Check in staff was rude, they didn't have my reservation, was told they had no rooms available even though I had an email room confirmation, beds are very uncomfortable and the pillows are not good.
very clean ,spacious, close to shopping center ,great location, safe
I had to wait for 10 mins for Hotel staff to come out of their staff-room. They oversold so we couldn't get the suite we reserved; instead they gave us two adjacent rooms. Then magnetic card didn't work; I tried to call main-desk, but nobody picked. I had to make 2 trips to reception to have it working. Staff though was friendly.
Great location! Central to many things! Easy to get to places! Friendly counter staff members. Could work on checking the whole premises for trash...eg stairwell & laundry room. Coin machine for laundry on each floor would help out as well.
Wide selection of foods and convenient shopping mall across the street. The breakfast quality can be improved by giving milk and some fruits.
Located in Tanasbourne, Extended Stay America Portland - Hillsboro is 2.7 mi (4.4 km) from Ron Tonkin Field and within a 10-minute drive of Topgolf. This 137-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.
The 137 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Guests of Extended Stay America Portland - Hillsboro enjoy a fitness center, free WiFi in public areas, and a seasonal outdoor pool. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, laundry facilities, and barbecue grills.
I always stay here when I visit my daughter. It is convenient to resteraunts and everything else. always a good experience
they advertised free breakfast in the morning, but "due to Covid...." non were served, there wasn't even coffee in the lobby
Thank you for your review. We regret your disappointment with our grab-and-go breakfast not being available during your stay due to the current circumstances. Please know we have updated information on our hotel's website so our guests can be aware of what we offer currently. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Property was well maintained and very clean. Staff was friendly and helpful but not always present/available. Breakfast items not always replenished when needed, likely due to limited staffing in morning.
Thank you for being our guest. We are happy that overall you enjoyed your stay at our well-maintained property. We are also glad you liked our courteous associates. However, we are sorry for the issues you faced with our breakfast. Your feedback will be shared with the appropriate individuals in an effort to deliver better guest experiences going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
I liked that it had a kitchen and pullout sofa. I think the kitchen needs to be updated
Thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you liked our well-equipped kitchen. We value your feedback and hope to see you again in the future. Sincerely, Hotel Management
Very economical for the area. Comes with a kitchen but no glasses or anything to cook with. No free internet was a bummer.
Thank you for choosing to stay at Extended Stay America. We are glad to know you were impressed with the great value we offer and that you enjoyed our apartment-style room. We would like to inform you that, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We also appreciate your feedback regarding the internet connectivity and have shared it with the service provider. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
Room was filthy. There were large pieces of skin in the bathtub. Hair on/in the bed. Drips of something on the headboard. Missing trim, runs in carpet, very stained mattress on pullout sofa.
Thank you for being our guest. We apologize for the poor condition of your room and the inconvenience you had due to it. Please be assured that we have discussed your feedback with our cleanliness and maintenance teams for review and action. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Everything was fine except the breakfast. This is not really a free breakfast. They put out granola bars and packets of instant oatmeal. Most were gone by 8:30 when we went downstairs. There were about 3 packs of pumpkin-flavored oatmeal and about 7 granola bars.
Marie, thank you for your review, and it is nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
We are so happy to hear that you enjoyed your stay. We look forward to your next visit.