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Recent guest reviews

It was good for me what we needed room smelled alittle funny but overall was a good experience recomend if your doing a short stay

The property was clean and beds were very comfortable. They did not serve breakfast, but that was expected during the current pandemic. The front desk had plexiglass and clerk was wearing a mask. He could've been a little friendlier. He just seemed to be in a hurry to put his earbuds back in and pay attention to his phone.

We rented two rooms, one if which was infested with sugar ants. Our family member occupying that room did not mention it until we checked out.

I was very pleased with the property easy to get in and out of parking lot and everyone was very helpful. The only problem I had was a guy came into change the lock on the room door and we were trying to rest and he didn’t knock. It could have been done after we checked out next day because the lock we had worked just fine.

The room was clean and service was good, breakfast very good. The room needed a lot of work on the woodwork, you could tell there had been a large dog there as the door was heavily scratched, the bathroom paint was chipping everywhere, the grout by bathroom door was darkened. The table by the bed was very scratched. When we got there the elevator was not working, we had to climb stairs to the 3rd floor. I am handicapped and navigating the stairs caused me great pain, I had to increase my pain medication and we were not able to do any sightseeing the next day. The elevator was working the next day so we were able to go out to dine but that's all. The 3rd day we were on the way to my Grandson's wedding and we got suck in the elevaor on our way out. We used the phone to get help and they opened it a few minutes later. We were in a bit of a panic.

Friendly and helpful staff. Nice room, clean and comfortable. Easy access to freeway. Well lit parking lot.

The hotel was nice enough, but we had a couple of experiences that would make us think twice about staying here again. The woman in the breakfast room was just plain rude. It was clear she was ready to done by 10:01 and we were all in her way. I was told upon check in that breakkfast was served until 10am. We came in at 9:30, nothing warm was available. She said "not allowed to cook anything after 9:15. Perhaps you should advise guests of this. A young man wanted more juice at 9:02 and was denied. She had already taken the nozzle out of the juice machine and refused to let him have another glass. Obviously customer service is not high on her priority list. Also when using the guest laundry facilities, I got locked in the room when the door handle came off in my hand. Thank goodness I had my cell phone on me. I called my husband and he came down and opened the door from the outside.

They Forgot to make up the room on one of my days Could not get an answer why from the staff

VERY convenient on/off of 205 freeway. Very nice staff. Some issues evidently with elevator needing to be reset from time to time.

Easy access to freeway! Clean, comfortable rooms! Staff was friendly and always available. Breakfast was O.K., could offer a bit more.

Bed very comfortable, room temp. easily adjustable, all furnishings adequate. Poor light for reading in sitting area and no light in coffee-maker area, wallpaper peeling in spots, toilet had HOT water and was stained in outflow area, sink was scratched, and ants in shower area.

I have stayed here several times Great hotel always well maintained

Travel to this area once or twice a year and like to try new hotels. I feel you live and learn and basically I can say that we wont return. We reserved a total of 4 days. Flight problems from our home in Europe stopped us from arriving for the first night, but we were still charged. I would recommend using some DRAINO to the Mgr. That was the first room. The second stay we were booked for 2 days later was in a different room. Cleanliness was not a problem here. Services offered were not completely available.

THis was a nice hotel, but for the price, a bit high. I did enjoy the breakfast, that made this tolerable.

Lovely, clean and friendly, great value. Would recommend.

I stayed for a week. The weekend, a family with small children were put in the room above me. Early morning, lots of running, jumping and ball bouncing. The hotel staff moved me to another room. Problem solved. I will stay there again.

Very nice suite. Lot of room and a great breakast for free.

Overall good experience clean and quite Good location close to freeway shopping and dinner places

Se Mckinley Ave Clackamas OR

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Comfort Suites Clackamas is located within a few miles (5 km) of Clackamas Town Center and Kaiser Permanente Sunnyside Medical Center. This 50-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

Comfort Suites Clackamas's 50 rooms are air-conditioned and provide sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and 48-inch Smart TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard.


Property features

Comfort Suites Clackamas offers an indoor pool, a sauna, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Suites Clackamas

Everyone (15) Business (4) Couples (1) Family (7)
4
Everyone

By on Dec 6, 2020

Review comment responded on Dec 7, 2020

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Everyone

It was good for me what we needed room smelled alittle funny but overall was a good experience recomend if your doing a short stay

By on Oct 24, 2020

Review comment responded on Oct 24, 2020

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Family

The property was clean and beds were very comfortable. They did not serve breakfast, but that was expected during the current pandemic. The front desk had plexiglass and clerk was wearing a mask. He could've been a little friendlier. He just seemed to be in a hurry to put his earbuds back in and pay attention to his phone.

By , from Sioux City, Iowa on Jul 17, 2020

3
Everyone

By on Jun 20, 2020

3
Everyone

We rented two rooms, one if which was infested with sugar ants. Our family member occupying that room did not mention it until we checked out.

By on Feb 12, 2020

Review comment responded on Feb 13, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Shariece Simbahon Management Comfort Suites Clackamas, Oregon

5
Family Partner Couples Family

I was very pleased with the property easy to get in and out of parking lot and everyone was very helpful. The only problem I had was a guy came into change the lock on the room door and we were trying to rest and he didn’t knock. It could have been done after we checked out next day because the lock we had worked just fine.

By on Dec 11, 2019

3
Family Family

The room was clean and service was good, breakfast very good. The room needed a lot of work on the woodwork, you could tell there had been a large dog there as the door was heavily scratched, the bathroom paint was chipping everywhere, the grout by bathroom door was darkened. The table by the bed was very scratched. When we got there the elevator was not working, we had to climb stairs to the 3rd floor. I am handicapped and navigating the stairs caused me great pain, I had to increase my pain medication and we were not able to do any sightseeing the next day. The elevator was working the next day so we were able to go out to dine but that's all. The 3rd day we were on the way to my Grandson's wedding and we got suck in the elevaor on our way out. We used the phone to get help and they opened it a few minutes later. We were in a bit of a panic.

By , from Shelton, Washington on Sep 28, 2019

5
Everyone

Friendly and helpful staff. Nice room, clean and comfortable. Easy access to freeway. Well lit parking lot.

By on Dec 27, 2018

3
Everyone

The hotel was nice enough, but we had a couple of experiences that would make us think twice about staying here again. The woman in the breakfast room was just plain rude. It was clear she was ready to done by 10:01 and we were all in her way. I was told upon check in that breakkfast was served until 10am. We came in at 9:30, nothing warm was available. She said "not allowed to cook anything after 9:15. Perhaps you should advise guests of this. A young man wanted more juice at 9:02 and was denied. She had already taken the nozzle out of the juice machine and refused to let him have another glass. Obviously customer service is not high on her priority list. Also when using the guest laundry facilities, I got locked in the room when the door handle came off in my hand. Thank goodness I had my cell phone on me. I called my husband and he came down and opened the door from the outside.

By on Oct 5, 2018

2
Everyone

They Forgot to make up the room on one of my days Could not get an answer why from the staff

By on Sep 25, 2018

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