Standard Room, 2 Queen Beds, Non Smoking
from $60
Windemere Hotel and Conference Center
2.5 out of 5.0
2.6
out of 5
Average Guest Review
See all 122 reviews
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Recent guest reviews
Friendly staff Nice breakfast Clean rooms Very organized
Hotel is close to just about anything you want to see or do. Clean, friendly, mostly quiet.
This place is not clean an room carpets are very old. Even you asked for non smoking rooms you get rooms with the smell of smoking . Area also not nice and felt unsafe to be there .
Got to hotel room and it was dirty and smelled like smoke. I asked for a nonsmoking room. The floors were disgusting and there was a bullet hole in curtain. We walked away from the room wastin our money with no way for a refund. There was no way to contact Orbitz.
Bathroom had broken toilet seat, burnt out light bulb, torn shower curtain, dirty curtain rod. Took 12 hours & 2 calls to get some of it fixed.
Old hotel in an old part of town. Area use to be for drug users. Still could be.
It's pretty rundown from our 1st stay here. A simple coat of paint and updated t.v.s would be a great start. If you are looking to stay here because they list available smoking rooms, don't count on it. I have reserved a smoking allowed room at least 3 different times over the last 4 years, but when checking in they have never had one for me. They have never apologized nor offered any sort of compensation. The continental breakfast is not appealing at all.
The pictures online is not what you see when you get here run down totally and not safe here someone tried to break into our room at 3:00 in the morning and the staff did nothi
Excellent, love this hotel. Always my first & favorite place to stay at
My only complaint would be breakfast which lacked a healthy choice such as oatmeal, fruit, or even a non-white piece of toast. Room was worth the price without breakfast so I will still stay again.
We were first put into a room with fire ants and bed bugs my self and children were covered in bites by morning mine became so bad I had to go to the emergency room for swelling and pain We complained and we're moved to a new room this room smelled of animal urine and had mold on the walls.m y children became ill Form difficult breathing dizziness and vomiting all caused from the mold when I complained the office staff said we could move out and be refunded for the last few days we were to stay but it would take up to several business days to see the refund.we were in rooms next to meth heads and walked past the overwhelming smell of marijuana everyday
Upon my arrival the front desk employees were extremely rude and treated me like I wasn't good enough for their hotel. The first night when I heard the crowd out my door how ghetto they were I was really offended. I had a reservation for 7 nights but had to leave early because my room had bed bugs. My girlfriend had marks all over her by the second and third night and we found bugs all in the bed. Don't stay here it isn't even worth it if it was free. Internet was crappy could barely stay online longer then 5 minutes at a time. My room smelt horrible from the moment I entered.
The staff was great. They will do all they can to help you. The breakfast was good ( gravy, bisquits, muffins, tater tots, cereal, milk, coffee, juice). Air conditioning worked great. The 2 problems would be: 1) There are LOTS of drug junkies roaming around. Outside on the parking lot there is a lot of trash left by the junkies. You saw police cars coming by a few times a day. 2) Carpets are old, stained and dirty. Lots of "dust bunnies". I did not find any bed bugs upon thorough inspection. For the price, it wasn't too bad.
There were gun shots and fighting. It was horrible. Me and my family were really afraid. The manager even knew there were people unregistered there.
The rooms were clean. Some were a bit out dated but not bad. Any issue I had was corrected immediately.
Nice comfortable room. Only complaint was that we went down to the breakfast area and hour before it was supposed to be finished and they were out of almost all of the food and were not replenishing food at all. Other than that the hotel is nice the room was nice the pool was nice.
This was an older hotel. It wasn't anything special but had a comfortable bed .
It was a mess trying to schedule the 2nd nights stay. The front desk attendant was not listening to what I was explaining and was a bit rude.
The hotel is very out dated and definitely not worth the price. Although it is pet friendly, it is located next to a questionable Motel that made me feel unsafe when taking my dog to urinate. My kids felt unsafe and were afraid to sleep on the bed sheets.
Would not stay here again. Old rooms that need complete over-haul. Cancelled second night.
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Windemere Hotel and Conference Center is located within a few miles (5 km) of Salt River Tubing and Superstition Springs Center. This 114-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Superstition Springs Golf Club and Commemorative Air Force Aviation Museum are also close to this Mesa hotel.
Dining
Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM.
Rooms
All 114 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Property features
Guests staying at Windemere Hotel and Conference Center enjoy an outdoor pool, a spa tub, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 2 meeting rooms, a conference center, and a 24-hour business center.
Guest reviews for Windemere Hotel and Conference Center
very enjoyable
Everyone
Friendly staff Nice breakfast Clean rooms Very organized
Everyone
Hotel is close to just about anything you want to see or do. Clean, friendly, mostly quiet.
not a good place to stay
Everyone
This place is not clean an room carpets are very old. Even you asked for non smoking rooms you get rooms with the smell of smoking . Area also not nice and felt unsafe to be there .
do not stay here!
Everyone
Got to hotel room and it was dirty and smelled like smoke. I asked for a nonsmoking room. The floors were disgusting and there was a bullet hole in curtain. We walked away from the room wastin our money with no way for a refund. There was no way to contact Orbitz.
poor quality
Everyone
Bathroom had broken toilet seat, burnt out light bulb, torn shower curtain, dirty curtain rod. Took 12 hours & 2 calls to get some of it fixed.
Everyone
Old hotel in an old part of town. Area use to be for drug users. Still could be.
needs face lift and updated
Everyone
It's pretty rundown from our 1st stay here. A simple coat of paint and updated t.v.s would be a great start. If you are looking to stay here because they list available smoking rooms, don't count on it. I have reserved a smoking allowed room at least 3 different times over the last 4 years, but when checking in they have never had one for me. They have never apologized nor offered any sort of compensation. The continental breakfast is not appealing at all.
false adverting
Everyone
The pictures online is not what you see when you get here run down totally and not safe here someone tried to break into our room at 3:00 in the morning and the staff did nothi
peaceful, friendly staff, and spacious rooms
Everyone
Excellent, love this hotel. Always my first & favorite place to stay at
great price/quality. bed good and large room.
Everyone
My only complaint would be breakfast which lacked a healthy choice such as oatmeal, fruit, or even a non-white piece of toast. Room was worth the price without breakfast so I will still stay again.
