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The Wigwam
4.0 out of 5.0
4.3
out of 5
"Very good!"
See all 161 reviews
This hotel is most popular for:
Recent guest reviews
The photos make it look a lot nicer. Negatives: The pool area was trashed, with garbage in the pool as well. The room furnishings seemed dated. We had breakfast at the restaurant in the lobby and I ordered a $12 "seasonal fresh fruit with prickly pear yogurt" and my daughter had a standard breakfast...they took forever to come out. When it finally came, my fruit was mostly cantaloupe and honeydew and the yogurt tasted like strawberry yoplait - both of with were luke warm. Postives: The bed was comfortable and most of the staff was friendly
The staff was very friendly and helpful, the resort was beautiful and the rooms were clean and welcoming.
Luxurious suite and excellent food in the dining area. Live band and dancing. All sevice staff was very attentive. We really enjoyed our stay.
Centrally located to the Airport, family and onsite restaurants are wonderful. Amazing place to stay.
Grounds are beautiful, but walls and floors could be a little cleaner.
Staff were very nice and accommodating. Check in was easy and any requests we had were taken care of.
Lovely premises, with rooms in small apartment complexes sprea
Great resort, very historic. Nice property great restaurants. Rooms could use a bit of a facelift.
Peaceful and beautiful property!!!!! Extremely helpful and Accommodating staff
Great! I wish I'd had more time to relax & hang out on the property. Rooms are large & very comfortable. Small half kitchen - bring your own drinking water though.
Great hotel great experience I enjoyed my stay at the wigwam satisfies all around.
I was very disappointed at our stay at the wigwam. When we first arrived, the front office staff were very nice, I asked them for a roll a way bed for the next night and that I would like it in the morning. They said it would be there. Next day no bed called to inquire reception said they didnt have any notes or idea I needed one. Fast forward a couple hours still no bed call again finally got the bed close to evening. Since im paying 25$ a night I would have liked to have the bed in the morning to use it. Next, sunday when we went to the pool there were not any towels to use and the amount of trash and nastiness all over the pool area was disgusting. The trash was not taken out from the night before there was lemon and lime peels all over the sides of the pool all trash cans were overflowing. Lastly we had trash in front of our room door from the other rooms party the night before that was never picked up the whole weekend. I will not stay there again and will most definitely not recomend to anyone else.
We are overall happy with our stay. We were offered, during check in, to upgrade our room to is newer room for a discounted rate, but we initially declined. Then we got to our historic one story room, to which had spider web nest clusters all around the door frame and an upside down dead beetle was visible on the inside window frame from the outisde of the room- gave us heeby jeebees right away. Continued through the door to an old, obviously historic and very musty room. We looked at each other and couldn’t even walk-in, turned around for the lobby to tell the staff what we found. They were so nice and apologetic and even upgraded our room to the newer, 2 story building with a view of the pool. This room was phenomenal and beautiful, exactly what you would want from a resort room. Walk-in shower, soaking tub, clean, spacious. Not a single bug! Very happy with the hotel service! And the grounds were beautiful! Not to mention the pool and live music! Had a good time.
Lovely property and very nice rooms, even at the lower prices.
Lovely resort. Out of the way from the hustle and bustle. Food was not quite as great as the resort. Would definitely go again.
Beautifully maintained historic property offering warm hospitality, peaceful relaxation with avariety of rnjoyable activities activities to please all ages.
Had a great couple of days here. Nice restaurant and bar, did not get to use the pools but they looked nice. Also good sports bar with food very close (walking distance) to the Wigwam.
Hotel highlights
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
- Spa
Located 2.2 mi (3.5 km) from Palm Valley Golf Club, The Wigwam is within a 10-minute drive of other popular attractions like Camelback Ranch. This 331-room, 4-star resort has 3 outdoor pools along with a golf course and a full-service spa.
Dining
This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
Rooms
Guests can enjoy cable TV and stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a patio, a refrigerator, and a coffee maker.
Property features
The Wigwam features a golf course, a full-service spa, and 3 outdoor pools. If you decide to drive, there's free valet parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury resort include an outdoor pool, a health club, and a spa tub.
Guest reviews for The Wigwam
Family with small children
The photos make it look a lot nicer. Negatives: The pool area was trashed, with garbage in the pool as well. The room furnishings seemed dated. We had breakfast at the restaurant in the lobby and I ordered a $12 "seasonal fresh fruit with prickly pear yogurt" and my daughter had a standard breakfast...they took forever to come out. When it finally came, my fruit was mostly cantaloupe and honeydew and the yogurt tasted like strawberry yoplait - both of with were luke warm. Postives: The bed was comfortable and most of the staff was friendly
Partner
Couples
Families
The staff was very friendly and helpful, the resort was beautiful and the rooms were clean and welcoming.
Review comment
HotelMgmt responded on May 22, 2019
This is wonderful to read - thank you so much! Our team will be thrilled with your kind words, as you experienced exactly the type of environment we work hard to create for our guests' enjoyment. We hope to see you again soon for another relaxing stay at The Wigwam.
Everyone
Review comment
HotelMgmt responded on Apr 29, 2019
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.
Everyone
Review comment
The Wigwam responded on Apr 1, 2019
Thank you for your 5 star review
Everyone
Luxurious suite and excellent food in the dining area. Live band and dancing. All sevice staff was very attentive. We really enjoyed our stay.
Review comment
HotelMgmt responded on Feb 5, 2019
It sounds like you had an exciting yet relaxing time with us, and we thank you for your five-star rating. We would love to welcome you back to The Wigwam for more dining and entertainment.
Everyone
Centrally located to the Airport, family and onsite restaurants are wonderful. Amazing place to stay.
Review comment
HotelMgmt responded on Jan 21, 2019
Thank you for your compliments! We love offering a convenient location, fine accommodations, and plenty of dining options right here at our resort. We hope to see you again soon at The Wigwam.
Everyone
Grounds are beautiful, but walls and floors could be a little cleaner.
Review comment
HotelMgmt responded on Jan 9, 2019
Jenn, we’re pleased you enjoy our appearance and appreciate your suggestions for improvement. We look forward to welcoming you back for an even better visit at The Wigwam.
Everyone
Staff were very nice and accommodating. Check in was easy and any requests we had were taken care of.
Review comment
HotelMgmt responded on Jan 9, 2019
Neal, it was our pleasure to warmly welcome you to our resort and ensure a seamless arrival process as well as a pleasant stay. We hope to see you again soon.
Everyone
Lovely premises, with rooms in small apartment complexes sprea
Review comment
Chantel C. responded on Dec 23, 2018
Thank you for your feedback and for choosing to stay at the wigwam. We look forward to seeing in the future.
Everyone
Review comment
HotelMgmt responded on Dec 21, 2018
Your star rating is appreciated, and it will be our pleasure to welcome you back.
Hotel Amenities
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While we're pleased you enjoyed a good night's sleep and warm interactions with our team, we apologize if our resort and its offerings were not as expected. It is our hope that you'll consider a return visit so we can provide you and your family with the stay you expect and deserve.