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Scottsdale Plaza Resort

4.0 out of 5.0

Recent guest reviews

The vila was very comfortable on beautiful grounds. The hotel was centrally located to city & many local attractions. Whenever I return to Phoenix I will be staying at only this Resort. I can't say enough of the quality & value.

we had a very pleasant stay at this hotel. It's close to great shops and restaurants. The staff was very welcoming and provided us with an awesome booklet about Scottsdale with local attractions.

Amazing experience for me and my daughter... I'll book the same hotel

Everything was great! We were all close together, the staff was super accommodating, the good was great, and the rooms are beautiful. We loved it, plan to come back next year!

Good value for price. Specialist bedroom and bathroom plus big living room with couch. Two large TVs. Several large pools not too crowded very warm.

I was very impressed with management. I had a issue when I first arrived, but management made me fill right at home. Very professional. I will definitely stay here again. Pools were very clean. Nice staff.

I stayed at the hotel while I was passing through and I'm glad I did. I want to return to visit now. Friendly staff, clean room. One of the nicest rooms I've stayed in, and I've stayed in very nice five star resorts. I would highly recommend this hotel.

it was a nice and clean nothing fancy but it was comfy. The pool area was a little disappointing only because it was just a normal pool nothing special at all and it's not as big as it appears in the pics. I got a good price on the room because the special was the resort fee was waived so I would have been disappointed if I had to pay a resort fee because it didn't feel like a resort just more like a hotel

My family enjoyed the Villa. It was a great space. It was clean, nice and cool...the AC was automatic, I never messed with it. The staff was excellent. The pools were great. The TV was a very limited, other hotels let us use our Netflix account, this one didn't. Also when I was at the big pool, I looked forward to having a nice cool beer in the hottub, but the beer was bad and ended up being 2 months expired. When I told Jeff the bartender he seemed annoyed and never apologized or tried to make amends. That bothered me. Otherwise, everything was awesome, and I look forward to returning soon. Last thing, there are SO many good restaurants nearby and a mall/movie theater. It's in a great area.

Staff isn't very friendly. We reserved through Orbitz and when we arrived the front desk said it would be about 2 hours before they received the reservation. We asked she check again and suddenly she seen it. Keys didn't work and the rooms are far from the lobby.

Had s wonderful time with all my friends from all over the United States that came to the resort. Couldn't have had a better vacation.

It was a nice place. The staff are average, which is fine. Gym, pools, hot tubs all are great. We stayed in the best room they have. The room was good, a little dated but ok. Why no microwave in the room? Too many kids. 4 pools on property, making at least one of those kid-free would be great for those of us staying there to get away from kids for a few days.

My wife and I celebrated our 24th wedding anniversary at this resort. Very clean,very comfortable would recommend as a great nice place to stay.

Great time the room was clean and the pools were nice.

Very nice experience. Spacious luxurious rooms, made me feel that this suite is really a king size suite

I took my daughters to celebrate and relax after college finals. We loved the resorts many pools, poolside service, the rooms with outdoor patios and the location. Close to Camelback Mtn. and shopping. Great restaurants on and around the hotel. Staff was very friendly. We used the pools, putting greens, the fitness area and the outdoor lounge areas. We will definitely return.

Amazing place. Only complaint was the wait time every morning at breakfast, everyone was very nice although I think they were understaffed

Hotel had great location to casino and restaurants. Ruth Chris is right across the street. Also five pools on property means it's never crowded.

we loved the pool, fire pits, and the rooms were fantastic. The location was wonderful the center of old and new Scottsdale.

We requested a room close to the pool, which we were given, and were very pleased. Nice pool and services.

Room options

Superior Deluxe 2 Queens – ADA

Queen 2 | Sleeps 4

Superior Deluxe King

King 1 | Sleeps 2

King Suite

King 1 | Sleeps 2

Villa Suite 2 Queens

Queen 2 | Sleeps 4

Guest reviews for Scottsdale Plaza Resort

Everyone (45) Couples (22) Business (13) Family (15) Other (13) Friends (3)
5

location, comfort & value

Everyone

The vila was very comfortable on beautiful grounds. The hotel was centrally located to city & many local attractions. Whenever I return to Phoenix I will be staying at only this Resort. I can't say enough of the quality & value.

By , from Kingman, Arizonz on Sep 14, 2017

Review comment responded on Sep 20, 2017

Your words mean so much and we will work hard to earn your future loyalty- thank you so much for taking time out to write us.

5

great hotel

Everyone

we had a very pleasant stay at this hotel. It's close to great shops and restaurants. The staff was very welcoming and provided us with an awesome booklet about Scottsdale with local attractions.

By , from New York on Aug 31, 2017

Review comment responded on Sep 5, 2017

We are so pleased you had a greats stay and received the information you needed from our staff.

5

big hotel nice swimming pool

Everyone

Amazing experience for me and my daughter... I'll book the same hotel

By , from San Diego, Ca on Aug 15, 2017

Review comment responded on Aug 23, 2017

great pic and wonderful feedback- thanks so much

5

family reunion

Families

Everything was great! We were all close together, the staff was super accommodating, the good was great, and the rooms are beautiful. We loved it, plan to come back next year!

By , from Livingston, MT on Aug 15, 2017

4

good value for price.

Everyone

Good value for price. Specialist bedroom and bathroom plus big living room with couch. Two large TVs. Several large pools not too crowded very warm.

By , from Jersey shore on Jul 19, 2017

Review comment responded on Jul 24, 2017

We love reading great feedback on how you enjoyed your stay with us. We hope to earn your future business.

4

staycation with family.

Everyone

I was very impressed with management. I had a issue when I first arrived, but management made me fill right at home. Very professional. I will definitely stay here again. Pools were very clean. Nice staff.

By , from Scottsdale on Jul 16, 2017

Review comment responded on Jul 18, 2017

Thanks for letting us know that your issue was resolved- we really appreciate you taking the time out to write- and we will your positive comments on to our team. Please come see us again.

5

excellent hotel

Everyone

I stayed at the hotel while I was passing through and I'm glad I did. I want to return to visit now. Friendly staff, clean room. One of the nicest rooms I've stayed in, and I've stayed in very nice five star resorts. I would highly recommend this hotel.

By , from Los Angeles on Jul 10, 2017

Review comment responded on Jul 12, 2017

Your compliments mean so much to us- thank you for letting us know you had a successful stay.We will pass this on to our team. Please come see us again.

3
Everyone

it was a nice and clean nothing fancy but it was comfy. The pool area was a little disappointing only because it was just a normal pool nothing special at all and it's not as big as it appears in the pics. I got a good price on the room because the special was the resort fee was waived so I would have been disappointed if I had to pay a resort fee because it didn't feel like a resort just more like a hotel

By on Jul 5, 2017

Review comment responded on Jul 10, 2017

We always love hearing feedback and will work harder to always elevate the guest experience. Thank you for being a valued guest.

5

spent the 4th of july there.

Everyone
Smore Time

My family enjoyed the Villa. It was a great space. It was clean, nice and cool...the AC was automatic, I never messed with it. The staff was excellent. The pools were great. The TV was a very limited, other hotels let us use our Netflix account, this one didn't. Also when I was at the big pool, I looked forward to having a nice cool beer in the hottub, but the beer was bad and ended up being 2 months expired. When I told Jeff the bartender he seemed annoyed and never apologized or tried to make amends. That bothered me. Otherwise, everything was awesome, and I look forward to returning soon. Last thing, there are SO many good restaurants nearby and a mall/movie theater. It's in a great area.

By , from Tucson, Arizona on Jul 5, 2017

Review comment responded on Jul 10, 2017

Thank you for staying with us and taking time out to write. We will learn from your comments and will work hard to provide a better experience.

3

nice hotel.

Everyone

Staff isn't very friendly. We reserved through Orbitz and when we arrived the front desk said it would be about 2 hours before they received the reservation. We asked she check again and suddenly she seen it. Keys didn't work and the rooms are far from the lobby.

By , from Tucson, Arizona on Jun 27, 2017

Review comment responded on Jul 10, 2017

We sincerely regret this happened and are working harder to ensure it does not happen in the future.