Standard Room, 1 Queen Bed, Non Smoking
from $60
Quality Inn & Suites Goodyear - Phoenix West
2.5 out of 5.0
3.2
out of 5
Average Guest Review
See all 20 reviews
This hotel is most popular for:
Recent guest reviews
Very comfortable room. Good breakfast. Very nice staff.
Clearly there needs to be some renovating here. The comforters, sheets, etc...were worn and dated. I never took my shoes off, as the carpeting looked dirty and smelled. The room had an over amount of air cleaner scent going on that gave me a headache. We pretty much tried to stay out of the room as much as possible..that was a plus with spring training going on. Also, don't go hungry to breakfast. The fake eggs and greasy sausage was pretty much all there was besides carbs galore of stale muffins. What little oatmeal containers that were there one our first morning were never replenished on the second. I felt sorry for the older couples coming in at 9 expecting breakfast. Bottom line, if your desperate, book it. To the hotel chain...UPDATE EVERYTHING!!
TV remote did not work. I went to the desk and got the batteries changed. It still did not work. WiFi signal was so week in my room that I could get my phone or iPad to hook up. I could not watch video on my laptop.
Hotel staff not pleasant at all and were quick to say no or not follow through on requests, would not stay here again
The price is too high for the quality of room. My carpet and bed spread was filthy
Stayed the weekend here while visiting people in town. It was comfotrsble and clean. They had a great breakfast. It is located in a convenient location. I will definitely be staying here again
My room was hard to get open. The staff was very friendly and accommodating. The bed wasn't too comfortable but overall it's a nice place to stay for a good price!
We were greeted by a helpful and courteous young lady. She had us booked on a 2nd floor room. When we asked for a bottom floor room, even though it was clear that the hotel was pretty full she put us in a nice first floor room. The room was clean and had good lighting. It had a vanity separate from the bathroom, a feature that we like. Overall, however, the room and especially the bathroom had seen better days. A nice perk was the attached lounge that offered well drinks for $2 and calls for 4. Nice way to end a long drive.
Me and my son stayed here for a baseball tournament. We got in last minute and they accommodated us well. We were happy with our room what we paid. We had good service and didn't have any complaints
Great people also meet alot of people at the lounge and the bartender was awesome a d funny guy great service and had alot of fun there. And I will stay again there soon.
It was perfect for my needs. Cindy was extremely helpful and friendly. Breakfast was the best I've ever had a hotel offering a free buffet. Bed was hard and room smelled like someone had smoked in it previously. On the whole, if you aren't spending much time there and want a reasonably priced place to stay, this will suit most of your needs. If you are looking for a fitness facility, this isn't it. There's a TM & elliptical that work well, but the bike and weight stack are less than desirable. The Black Bear diner across the parking lot has fantastic food and a homey atmosphere, which us welcoming when you travel a lot for business.
staff was friendly, nice breakfast with real eggs and waffles. less noise than expected beside interstate. normally perfer indoor entry, but did not feel unsafe.
The only thing that I didn't like is the staff knocking on the door 2 times within 15 minutes after 11:00 so irritating! We checked out 15 minutes late and checked in 1 hour late and they have the nerve to knock twice in 15 minutes down right rude! Only recommending for the price.
My boyfriend and I stayed one night while we rested for a Dodgers spring training game.The location is great,lots of restaurants near by.Check in time was @3pm,we arrived at 4:30 and our room had not been cleaned yet,came back 30min later as asked by staff, and it was still NOT READY! Didn't get the rest we had anticipated after an almost 6hr drive.
Rooms need to be upgraded.
Old Hotel, needs paint/ carpet/ plumbing repair. Shower floor and toilet area all common "weird". ATM, vending and Ice in three seperate areas, not very convenient. Carpet was dirty/old.
The service was good and friendly from the check in clerk. The room was not very clean. There were spots on the comforters and some kind of black sludge in the ice bin left in the room. The air conditioner was very loud and the TV reception fuzzy at times. The complimentary beakfast was good, but I could've done done without listening to the attendant complain about the fact that she wasn't supposed to be working that day.
The room was nice and clean plenty of pillows. There was no traffic noise and the staff were friendly. Restaurants are close by and reasonable prices to eat. The Bear's Paw serves enough for for 2 on one plate. I would recommend this motel to anyone I have always had good to great service there. They have a wonderful courtyard where you can BarB'que if you want too.
Very fine and they allow pets. Nice walking aera for your pets. close to stores and everything
I REALLY ENJOYED THE ROOM AND HOW SPACIOUS IT WAS. I WOULD STAY HERE AGAIN FOR SURE IF I AM IN THE AREA.
Quality Inn & Suites Goodyear - Phoenix West places you within a 15-minute drive of popular attractions such as Ashley Furniture HomeStore Pavilion and University of Phoenix Stadium. This 160-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in central Goodyear and also within a 15-minute drive of Gila River Arena.
Dining
Free buffet breakfast is included with your stay. This hotel serves as home to a sports bar, along with a restaurant that specializes in American cuisine.
Quality Inn & Suites Goodyear - Phoenix West's 160 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and designer toiletries. Free weekday newspapers, free local calls, and safes are also available.
Rooms
Guests staying at Quality Inn & Suites Goodyear - Phoenix West enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Property features
Guest reviews for Quality Inn & Suites Goodyear - Phoenix West
nice place.
Everyone
Very comfortable room. Good breakfast. Very nice staff.
close to freeway
Everyone
Clearly there needs to be some renovating here. The comforters, sheets, etc...were worn and dated. I never took my shoes off, as the carpeting looked dirty and smelled. The room had an over amount of air cleaner scent going on that gave me a headache. We pretty much tried to stay out of the room as much as possible..that was a plus with spring training going on. Also, don't go hungry to breakfast. The fake eggs and greasy sausage was pretty much all there was besides carbs galore of stale muffins. What little oatmeal containers that were there one our first morning were never replenished on the second. I felt sorry for the older couples coming in at 9 expecting breakfast. Bottom line, if your desperate, book it. To the hotel chain...UPDATE EVERYTHING!!
cheap, but you get what you pay for
Everyone
TV remote did not work. I went to the desk and got the batteries changed. It still did not work. WiFi signal was so week in my room that I could get my phone or iPad to hook up. I could not watch video on my laptop.
works for a one night if you have to stay in this
Everyone
Hotel staff not pleasant at all and were quick to say no or not follow through on requests, would not stay here again
Review comment
Quality Inn Team responded on Feb 16, 2017
Dear Jeff: I am sorry to see we fell short of your expectations on your current visit. Hopefully we have a chance to deliver a great experience on your next visit.
Everyone
The price is too high for the quality of room. My carpet and bed spread was filthy
Review comment
Quality Inn Team responded on Mar 1, 2017
Dear Anonymous: Thank you for staying with us and providing us with your feedback, prices throughout this market are high due to different events in the area, and even though we are still the lowest price, our rates are very competitive for this time of the year. We hope you can visit us back in another occasion.....
great place to stay
Everyone
Stayed the weekend here while visiting people in town. It was comfotrsble and clean. They had a great breakfast. It is located in a convenient location. I will definitely be staying here again
Review comment
gm@qualityinnphoenix.com responded on Sep 6, 2016
Dear Anonymous: We appreciate you visiting Quality Inn Goodyear and hope we have the pleasure of serving you soon.
good price
Everyone
My room was hard to get open. The staff was very friendly and accommodating. The bed wasn't too comfortable but overall it's a nice place to stay for a good price!
Review comment
Quality Inn Team responded on Jan 1, 1970
Dear Anonymous we appreciate your feedback, and will certainly consider your comments. We hope to see you back soon.
good value
Everyone
We were greeted by a helpful and courteous young lady. She had us booked on a 2nd floor room. When we asked for a bottom floor room, even though it was clear that the hotel was pretty full she put us in a nice first floor room. The room was clean and had good lighting. It had a vanity separate from the bathroom, a feature that we like. Overall, however, the room and especially the bathroom had seen better days. A nice perk was the attached lounge that offered well drinks for $2 and calls for 4. Nice way to end a long drive.
Review comment
Quality Inn GM responded on Sep 28, 2016
We want to thank you for your feedback, my team was very pleased you had a great stay, and hope to see you back soon.
baseball tournament
Families
Me and my son stayed here for a baseball tournament. We got in last minute and they accommodated us well. We were happy with our room what we paid. We had good service and didn't have any complaints
great lounge
Singles
Great people also meet alot of people at the lounge and the bartender was awesome a d funny guy great service and had alot of fun there. And I will stay again there soon.
Dear Anonymous: Thank you for your feedback it is much appreciated. It will help us improve on your experience.