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Recent guest reviews

Got some sort of bites/bugs from this place. If you can find some place else I would.

There were holes in the wall in the bathroom .tv didnt work. Only one light worked. Said on the sight there would be a microwave and fridge and there wasn't all u got was an ice bucket

The light in the bathroom was open, wires hanging out and everything. The tub was filthy and I refused to use it. Had to wash in the sink. The TV was static and unusable. However, Sara at the front desk was AMAZING!! Her positive attitude made my entire morning. The bed was ok, yet functional. It was quiet overall, although I sleep with earplugs.

Property had nice size roomed it seemed like but no microwave or fridge in the room. Called and asked the front desk for extra pillows and towels and it was like pulling teeth to just get a pillow. You get what you pay for

Hot tub is broken, no shampoo, no conditioner, no remote control to work the t.v., room smelled like cigarettes, holes in sheets, broken/ripped lamp shade... it was $114 of wasted money.

Easy to get to in Tempe and if you're using the light rail, there's a stop pretty much right in front of motel. They couldn't find my prepaid reservation from orbitz, but did have my reservation. I then had to pay another full night for my stay and two days later had to call Orbitz to get one of them refunded. It's a motel, just needed one night before flying back the following day so was totally fine in every aspect for the one night.

Passing through and needed a place to stay ... OK for 1 night (solo). However, check in was delayed due to (what staff suggested) was a Orbits issue, room was not what I had booked, tub was uncomfortable - but OK, I did sleep well and (in a pinch) would return.

Room smelled like mildew and had the illusion of clean but wasn't clean at all. Upon arrival I was under the impression that check in was at 3 pm, so I got there at 3:30pm but didn't get checked until nearly 5pm. The excuse was they were busy had late checkouts and didn't have a room clean. I had to sit in the lobby and wait over 90 minutes after being told it would be 20 minutes until room was clean and ready. Cable on the TV barely came in, I mean fuzzy lined cable with maybe 12 channels. They never anyone to clean my room the 2 days I was there, not even to get my trash.

The staff were very friendy at Motel 6. The location was perfect for visiting Arizona State University. The room was clean and pleasant looking. Motel staff gave us a good recomendation on where to grab a bite to eat. We did have 2 incidents that I found very disappointing. First, our refrigerator did not work correctly. The second was that the shower drain needed to be unclogged. I made a request at the front desk but neither of these things were taken care of during our 3 night stay. This was not the type of customer service I have come to expect from Motel 6. I'm hoping there is something you can do to make sure I continue to be a loyal customer.

Non-smoking rooms filled with smell of cigarette smoke.

No shampoo, toothpaste, bed cover towel dirt. Maybe motel is just like this.

Although the hotel and room appeared to be clean, it just seems like they painted and covered up everything. While taking a shower I felt as if I was going to fall through at any moment! Overall bad attempt at a remodel. I just got a weird vibe from the room.. although remodeled, it felt dirty and old!

From the moment we checked in, it didn't feel right. The office had "friends" of employees coming in and out and roaming the property. The room was dumpy and uncomfortable so we left after 25 minutes. Sometimes saving money isn't worth you comfort or safety. I would never recommend ANYONE stay at this location.

Got a great nights rest and was ready for the world the next day.

The staff are very nice and work to make your stay very pleasant. The pool is nice with handicapped resources, the grounds are well lit and cleaned. Our two queen bed room also had a microwave and fridge.

The location was good for my needs as I wanted to be on the light rail line. There appeared to be furniture missing and there was fresh damage to the wall. The bathtub was very old and worn, unusable because the stopper did not work.

Very courteous staff, decent facility, pleasant stay.

no soap,no tissue papewr,no coffee,no tv local SCHEDULE,NO MICROWAVE...

Not very enjoyable. The room smelled like cigarette smoke in the room just seem dated and cheap

Front desk was friendly and made me feel welcomed. The room, not so much...the air conditioner was unoperable. There were hairs in the restroom tub, not totally gross but definitely disturbing, and one of the light bulbs didn't work. Second day, room service was about two doors down when we left the room at roughly 11:15 am, got back around 10pm to find an unclean room. No clean towels, no clean sheets, NO ROOM SERVICE! Called front desk to make a complain and they told me at that point all she could do was apologize and let the manager know (which he/she never did anything). Didn't offer a discount, a new room or any hospitality whatsoever. Never going back there again, they can keep their dirty room.

East Apache Blvd Tempe AZ

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Outdoor pool
  • 24-hour front desk

Motel 6 Tempe ASU places you within 2 miles (3 km) of popular sights like Arizona State University and Tempe Town Lake. This 58-room hotel has an outdoor pool, free self parking, and a spa tub.


Rooms

The 58 rooms are air-conditioned and have free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with WiFi.


Property features

Guests staying at Motel 6 Tempe ASU enjoy an outdoor pool, a spa tub, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, a terrace, and a vending machine.

Room options

Business Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Motel 6 Tempe ASU

Everyone (16) Couples (1) Family (3)
2
Family with small children Family

Got some sort of bites/bugs from this place. If you can find some place else I would.

By on Nov 13, 2019

Review comment responded on Dec 12, 2019

thanks for letting us know. We take this seriously, but haven't had any reports of such. If you would be kind enough to advise our General Manager in the future, it helps tremendously as cleanliness (followed by service) is what drives all hotels success. Appreciate the comments!

1
Family with small children Business Business

There were holes in the wall in the bathroom .tv didnt work. Only one light worked. Said on the sight there would be a microwave and fridge and there wasn't all u got was an ice bucket

By , from Chino valley az on Mar 29, 2019

Review comment responded on May 6, 2019

Thank you for choosing to stay with us. We apologize that your stay was less than perfect. We have taken steps to correct these matters. We would love to show your how we have improved next time your in the Tempe area.

2
Business Business

The light in the bathroom was open, wires hanging out and everything. The tub was filthy and I refused to use it. Had to wash in the sink. The TV was static and unusable. However, Sara at the front desk was AMAZING!! Her positive attitude made my entire morning. The bed was ok, yet functional. It was quiet overall, although I sleep with earplugs.

By on Mar 20, 2019

Review comment responded on May 6, 2019

Thank you for choosing to stay with us. We apologize that your stay was less than perfect. We have taken steps to correct these matters. We would love to show your how we have improved next time your in the Tempe area. I am happy to hear that our staff was able to make your stay much better. We appreciate your feedback.

3
Friends Family

Property had nice size roomed it seemed like but no microwave or fridge in the room. Called and asked the front desk for extra pillows and towels and it was like pulling teeth to just get a pillow. You get what you pay for

By on Mar 18, 2019

Review comment responded on May 7, 2019

Thank you for your feedback! We have recently made some changes to ensure your stay in the future will be exceptional. We look forward to seeing you again soon.

1
Partner Couples Family

Hot tub is broken, no shampoo, no conditioner, no remote control to work the t.v., room smelled like cigarettes, holes in sheets, broken/ripped lamp shade... it was $114 of wasted money.

By on Mar 6, 2019

3
Everyone

Easy to get to in Tempe and if you're using the light rail, there's a stop pretty much right in front of motel. They couldn't find my prepaid reservation from orbitz, but did have my reservation. I then had to pay another full night for my stay and two days later had to call Orbitz to get one of them refunded. It's a motel, just needed one night before flying back the following day so was totally fine in every aspect for the one night.

By on Mar 2, 2019

2

ok

Everyone

Passing through and needed a place to stay ... OK for 1 night (solo). However, check in was delayed due to (what staff suggested) was a Orbits issue, room was not what I had booked, tub was uncomfortable - but OK, I did sleep well and (in a pinch) would return.

By on Mar 16, 2018

Review comment responded on Mar 18, 2018

Well Anonymous, we'd love to have you back in a pinch...when you return, you can bring the 3 stars you didn't give us this time around. Safe travels to you!!

2

if you don't have alot of money and need shelter

Everyone

Room smelled like mildew and had the illusion of clean but wasn't clean at all. Upon arrival I was under the impression that check in was at 3 pm, so I got there at 3:30pm but didn't get checked until nearly 5pm. The excuse was they were busy had late checkouts and didn't have a room clean. I had to sit in the lobby and wait over 90 minutes after being told it would be 20 minutes until room was clean and ready. Cable on the TV barely came in, I mean fuzzy lined cable with maybe 12 channels. They never anyone to clean my room the 2 days I was there, not even to get my trash.

By , from Tempe, AZ on Mar 1, 2018

Review comment responded on Mar 2, 2018

Erik The part about late checkouts is very true. As much as we do everything to minimize it, some people do not cooperate with us. In spite of that, I am disappointed about some basic maintenance and housekeeping issues that should not be occurring. Do you visit Phoenix often?

2

great staff, great location, unsatisfied with room

Everyone

The staff were very friendy at Motel 6. The location was perfect for visiting Arizona State University. The room was clean and pleasant looking. Motel staff gave us a good recomendation on where to grab a bite to eat. We did have 2 incidents that I found very disappointing. First, our refrigerator did not work correctly. The second was that the shower drain needed to be unclogged. I made a request at the front desk but neither of these things were taken care of during our 3 night stay. This was not the type of customer service I have come to expect from Motel 6. I'm hoping there is something you can do to make sure I continue to be a loyal customer.

By on Feb 11, 2018

Review comment responded on Feb 15, 2018

Dear Mark, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the maintenance conditions you experienced are an exception to our guest commitment and as such, we apologize. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.

2
Everyone

Non-smoking rooms filled with smell of cigarette smoke.

By on Jan 22, 2018

Review comment responded on Jan 24, 2018

Sorry Anonymous......we're we able to move you?? Being a non smoker, I would have been unhappy as well.

url importing https://www.orbitz.com/Phoenix-Hotels-Motel-6-Tempe-ASU.h85043-p2.Hotel-Reviews