I loved the pool, and that there were plenty of things to do. The only thing I didn't like was cabinets in the kitchen was falling off.
Had a good buffet breakfast with long hours and a complimentary cocktail hour. The bed was very comfortable There were numerous maintenance issues left unattended and no response when we called about one
Staff was great at check-in and at the bar. But my room was not ready until 7:30 PM and at check-out, they wouldn't even give me 30 extra minutes!
Liked: Location. Not great: mattress on foldout bed was terrible, pipes knocked as if someone were knocking on the doors, at happy hour they were out of complimentary red wine. I said I would have a bourbon as a 2nd choice, & they said it would cost $4. They should have comped that because they ran out of wine.
There was a problem with the shuttle service but the next day the manager and the wonderful gal behind the front desk helped to compensate for all this. The walls to the rooms are paper thin and the rooms themselves are outdated and not the cleanest
Ok place to stay. Needed a place for a night between flights. Close to airport.
It was all as expected for what it was... place to crash for the night to hit the road again the next morning. Clean, comfortable, friendly staff and decent continental breakfast.
The facility was ok. The couch in pur room was a bit worj and dirty. The breakfast was good and a good variety. It was a good room for the price and everything worked in the room.
The property was nice and clean. It was presentable. There isn't about the property that I could complain about it.
The hotel staff was helpful. The room/suite was clean and updated. Incl. a small kitchenette which would have been nice for a longer stay. PJs Cafe staff were friendly.Enjoyed watching the Super Bowl game (offered inexpensive drink and food specials) and having breakfast there. The pool area was clean and well taken care of.
I like some of the staff and the location. Two of my four mornings I had no hot water and had to wait until afternoon for showers. Bed was comfortable. It’s 2020. Should have some usb plugs available as well.
Property was great. Just didn’t,t realize how far west it was from most of our planned activities. My problem. Also did not appreciate the daily dumpster emptying on the property next door. This happened daily between 3:00-4:00 am. Woke up every time.
Not absolutely perfect but no problems except that the front desk was quite understaffed (the staff were very friendly and helpful though!)
I liked that the bed was cozy and the room was big. I didn’t like that it was kinda loud at times - lots of people walking around.
Arizona Mills Mall is within a 5-minute walk of Hotel Tempe/Phoenix Airport InnSuites at the Mall while other popular sites like Diablo Stadium are within a few miles (5 km). This 160-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 6:30 AM to 10 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
All of Hotel Tempe/Phoenix Airport InnSuites at the Mall's 160 rooms are recently renovated and have an array of amenities, including microwaves, coffee makers, and free international calls. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free long-distance calls, free local calls, and free bottled water.
Guests staying at Hotel Tempe/Phoenix Airport InnSuites at the Mall enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include outdoor tennis courts, a rooftop terrace, and free WiFi in public areas.
I loved the pool, and that there were plenty of things to do. The only thing I didn't like was cabinets in the kitchen was falling off.
Had a good buffet breakfast with long hours and a complimentary cocktail hour. The bed was very comfortable There were numerous maintenance issues left unattended and no response when we called about one
Staff was great at check-in and at the bar. But my room was not ready until 7:30 PM and at check-out, they wouldn't even give me 30 extra minutes!
Liked: Location. Not great: mattress on foldout bed was terrible, pipes knocked as if someone were knocking on the doors, at happy hour they were out of complimentary red wine. I said I would have a bourbon as a 2nd choice, & they said it would cost $4. They should have comped that because they ran out of wine.
There was a problem with the shuttle service but the next day the manager and the wonderful gal behind the front desk helped to compensate for all this. The walls to the rooms are paper thin and the rooms themselves are outdated and not the cleanest
Ok place to stay. Needed a place for a night between flights. Close to airport.
