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Best Western Downtown Phoenix

2.5 star property
Hotel with free breakfast, near Chase Field

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

Outdoor pool, sun loungers
Free daily buffet breakfast
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
620 N 6th St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪7 min walk‬
  • Chase Field
    ‪14 min walk‬
  • PHX Arena
    ‪14 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(8 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(11 reviews)
  • 429 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 429 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(96 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.2 out of 10
Very good
(26 reviews)
  • 429 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(66 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Best Western Downtown Phoenix is a leisurely stroll from popular sights such as Phoenix Convention Center and Chase Field. This 90-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Arizona Center - 3 min walk - 0.2 miles
  • Phoenix Convention Center - 7 min walk - 0.4 miles
  • Chase Field - 14 min walk - 0.8 miles
  • PHX Arena - 14 min walk - 0.8 miles
  • The Van Buren - 15 min walk - 0.8 miles

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Taco Boys - ‬8 min walk
  • ‪Cheba Hut - ‬6 min walk
  • ‪Sazerac - ‬8 min walk
  • ‪Cobra Arcade Bar - ‬7 min walk
  • ‪Jobot Coffee, Diner & Bar - ‬7 min walk

About this property

Best Western Downtown Phoenix

Hotel with free breakfast, near Chase Field
Guests staying at Best Western Downtown Phoenix enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 18 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a hot tub, a 24-hour business center, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English, Spanish

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Exterior

Hampton Inn & Suites Phoenix Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
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The price is $124
Jul 20 - Jul 21
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

What can I see within easy reach of Best Western Downtown Phoenix?

This hotel is situated in Downtown Phoenix within a short 14-minute walk of Chase Field and also 16 minutes on foot from PHX Arena. You'll also find The Van Buren and Arizona Center less than a mile away.

How much does it cost to stay at Best Western Downtown Phoenix?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on Jul 27, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Downtown Phoenix?

Yes, uncovered parking is offered for USD 18 per day with in/out privileges. Accessible parking is also available for guests.

Does Best Western Downtown Phoenix feature a casino on the premises?

No, Best Western Downtown Phoenix doesn't have a casino.

Will I find an indoor pool at Best Western Downtown Phoenix?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Best Western Downtown Phoenix good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a 24-hour fitness facility plus some guestrooms include jetted bathtubs.

Does Best Western Downtown Phoenix have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Downtown Phoenix have a restaurant that serves breakfast?

Best Western Downtown Phoenix offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Downtown Phoenix allow pets to stay for free?

No, pets aren't allowed at Best Western Downtown Phoenix though service animals are welcome.

Does Best Western Downtown Phoenix have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Downtown Phoenix?

The closest major airport to Best Western Downtown Phoenix is Phoenix Sky Harbor Intl. Airport (PHX), which is 6.3 mi away (10 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.2 mi away (25-minute drive).

Are there rooms with balconies that I can book at Best Western Downtown Phoenix?

No, there aren't any guestrooms with balconies at Best Western Downtown Phoenix.

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JACQUELINE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, room service and facility. Could use some more black tea options. Breakfast was good! Thanks and keep up the great work! God bless you!
Stayed 3 nights in Jun 2025

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, amenities
Concierge was friendly and welcoming. Charging for parking is an absolute scam. I'd understand if this property was in the heart of downtown or used a garage/valet , but they have their own dedicated parking lot. Makes no sense. $40 for a weekend for parking is atrocious. Shame on you. They deduct the parking from your deposit/hold. Breakfast was super mid. I understand a free hotel breakfast, but it was nothing special. I don't expect much from fake eggs, and typical hotel fair, but this was on the worse end of things. Rooms were a bit dingy and the lighting was super dim. Even with all lights on, the room felt....dark. Grates on windows added to the overall dark feeling. AC unit on the wall did nothing, and you had to use the actual control on the AC unit. But ours was missing the knob. So it was either freezing, or off. No in between. When I mentioned this I was just offered apologies. Because it's downtown, you need a key to get in. Wouldn't stay here again. Would use the $40 i spent on parking and get something nicer, and closer to Chase Field.
Stayed 2 nights in May 2025

10/10 Excellent

Rhonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be back!

Much better stay this time. First time was next to the gym. Great location near the lobby and dining area, but next to the gym was not so great. That room was also a wheelchair-accessible room, which I did not need. So happy I stayed a second time, and will definitely be returning.
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Liked: Property conditions & facilities
Everything was fine except for the extra parking fee.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in downtown walkable to all the hot spots. The security of having the building only accessible to guests is a comfort.
Stayed 4 nights in Apr 2025

6/10 Okay

Denis

People hanging out outside the hotel by the parking lot like it was a park smoking weed not really good advertising. Kind of shady really.
Stayed 1 night in Apr 2025

8/10 Good

HYUN CHE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location

8/10 Good

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alicia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast and amenities was top notch.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jimmy, Los Angeles

Disliked: Staff & service
Unorganized and unprofessional
Stayed 1 night in Mar 2025

4/10 Poor

molly

Stayed 1 night in Feb 2025

10/10 Excellent

Ceara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well kept and quiet. The price for two nights was a great price. No problem with checking in or out. What I really loved was the bed. It was the nicest bed I slept on. 10/10 would visit again and would recommend to anyone staying in the downtown area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked me in was wonderful. Helpful, efficient, funny and very nice. She was nice to look at too.
Stayed 1 night in Apr 2025

8/10 Good

Darrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uneventful— just the way I like things
Stayed 3 nights in Apr 2025

6/10 Okay

Nelson

Stayed 3 nights in Mar 2025

8/10 Good

Julio

Stayed 2 nights in Mar 2025

10/10 Excellent

BJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was an easy walk to Chase Stadium. Also liked the pool area. The morning continental breakfast was very good. Room older but very clean and bed was also very comfortable.
Stayed 5 nights in Mar 2025

8/10 Good

Peter

Traveled with family
Front desk was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Moises

Stayed 2 nights in Mar 2025

10/10 Excellent

Edwin

Stayed 1 night in Mar 2025

10/10 Excellent

Arrin

Traveled with family
We had a great stay! Breakfast was great! Breakfast was great! Plenty of parking. It was an easy walk to Chase Field! We would definitely stay again!!
Stayed 3 nights in Mar 2025

6/10 Okay

matthew

Traveled with family and small children
Liked: Property conditions & facilities
The staff was friendly and helpful. The amenities like pool towels and basketball and basketball court were not so good.
Stayed 4 nights in Mar 2025

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