one elevator well, was not good. need more access to stairs or another elevator
Great hotel location & great staff! Highly recommend this hotel.
Property is OK Was not what was expected for a suite. Was next to electrical closet that had loud hum all night. Climate control not functioning properly, could not get a consistent temperature
Lauren, at the front desk, and her staff were all so AWESOME ! Made us feel very welcomed and went out of their way to make our 4-day stay fun & memorable one. The hotel is in a great location with easy access to restaurants, grocery stores, gas, car washes, on & off the freeway. Highly recommend this location. Thank you Hilton ! It's been a great stay with you !
This is a very nice property just like all of Hilton properties. The one thing that keeps me from giving any property an exceptional review is the cut backs that all properties have made due to Covid. No daily room cleaning is a big one. Not having fresh sheets and towels everyday. I get that at home. No normal breakfast when I can go to a local cafe and eat like a normal person. Besides that I loved this property and will stay here in the future when visiting the Valley of the Sun.
With Covid I get it but multiple day stays,your room is not cleaned fine with that,but should get discount on days room not cleaned.
Considering COVID 19 these people have mastered assuring people are both safe and cared for. The attitude and attention to their clients was excellent. The rooms were clean the bed was comfortable. Overall I rate this place excellent
Very nice and sweet clean everyone makes sure everything is good
Room was clean, hot tub was nice and hot, staff was nice.
The best thing about this hotel was friendly helpful staff. The rooms were comfortable with good dark out curtains comfy bedding quiet etc. breakfast was very good. Work out facility and pool nice additions
Really nice hotel really clean nice beds excellent
Our room faced the air conditioning compressors on the roof- they produced a nonstop roar. However the staff was friendly and professional. They even allowed for a two hour latte checkout without charge.
Nothing special about this hotel, basic, overpriced, across the street from an industrial refrigeration plant so the view is pretty awful.
Great location. Clean rooms.. Would stay here again .
This hotel and staff are AMAZING!!! THe staff was beyond friendly
We were woken up by staff by phone and knocking at our door at 9 a.m. because there was a water leak above us. Our bathroom sink was clogged up we couldn't use it. I spent $200 for all that garbage.
Located within a leisurely stroll of Chandler Fashion Center, Hilton Phoenix Chandler is within a few miles (5 km) of San Marcos Golf Course. This 197-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
To-go breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
All 197 rooms feature MP3 docks, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free weekday newspapers, laptop-compatible safes, and ironing boards are also standard.
At Hilton Phoenix Chandler, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
one elevator well, was not good. need more access to stairs or another elevator
Thank you for taking the time to give us valuable feedback. I apologize both elevators were busy this weekend. We were sold out so a lot of traffic. We do have an access to stairs and we can put out a sign next time to help direct where the stairs are. We hope to welcome you back again soon. Thank you for staying with us.
Great hotel location & great staff! Highly recommend this hotel.
Thank you for taking the time to give us feedback! I appreciate your kind words about the hotel and staff. We hope to welcome you back again soon!
Property is OK Was not what was expected for a suite. Was next to electrical closet that had loud hum all night. Climate control not functioning properly, could not get a consistent temperature
I wanted to apologize about your experience with us. I completely understand the locations of the Jr Suites are not ideal. Please reach out to me direct if you ever return and I will help you get into a nice quiet area of the hotel.
Mike, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hilton Phoenix Chandler, and we look forward to welcoming you back soon. Sincerely, Bill Taylor, General Manager
Lauren, at the front desk, and her staff were all so AWESOME ! Made us feel very welcomed and went out of their way to make our 4-day stay fun & memorable one. The hotel is in a great location with easy access to restaurants, grocery stores, gas, car washes, on & off the freeway. Highly recommend this location. Thank you Hilton ! It's been a great stay with you !
Thank you for taking the time to give us valuable feedback. We are so happy to hear that you enjoyed your stay with us and will be sure to pass along your kind words to the staff. We hope to see you again in the near future. Thank you for staying with us.
This is a very nice property just like all of Hilton properties. The one thing that keeps me from giving any property an exceptional review is the cut backs that all properties have made due to Covid. No daily room cleaning is a big one. Not having fresh sheets and towels everyday. I get that at home. No normal breakfast when I can go to a local cafe and eat like a normal person. Besides that I loved this property and will stay here in the future when visiting the Valley of the Sun.
Thank you for being our guest at Hilton Phoenix Chandler. We are glad to know overall you had a pleasant time while you were here. However, we regret any disappointment with some of our services not being available during your stay due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. We appreciate your business and look forward to seeing you again soon. Sincerely, Bill Taylor, General Manager
With Covid I get it but multiple day stays,your room is not cleaned fine with that,but should get discount on days room not cleaned.
Thank you for staying at Hilton Phoenix Chandler. We are happy to see we met most of your expectations and you had a great stay. We appreciate your nice rating and hope to welcome you back. Sincerely, Bill Taylor, General Manager
Considering COVID 19 these people have mastered assuring people are both safe and cared for. The attitude and attention to their clients was excellent. The rooms were clean the bed was comfortable. Overall I rate this place excellent
Michael, thank you for choosing Hilton Phoenix Chandler and for your terrific review. We are glad to read you enjoyed our refreshing accommodations and comfortable bed. Our top priority is to take care of our guests, and we are glad you acknowledged our commitment in maintaining clean and safe accommodations. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Bill Taylor, General Manager
Very nice and sweet clean everyone makes sure everything is good
Nancy, on behalf of all of us at Hilton Phoenix Chandler, thank you for the excellent review. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area. Sincerely, Bill Taylor, General Manager
Thank you for taking the time to give us valuable feedback! We hope to welcome you back again soon.