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Recent guest reviews

I work in education and on the last day of school I treat myself to a hotel room and sleep until noon!

The buffet breakfast was awesome! Lots of good choices such as eggs, potatoes, pancakes, etc.

Staff was very friendly and responsive. No fountains were working made the entry look unattractive. Worst feature is an industrial plant directly across the street. Not something you expect when choosing a hotel with a balcony view of...a air products plant.

one elevator well, was not good. need more access to stairs or another elevator

Great hotel location & great staff! Highly recommend this hotel.

Property is OK Was not what was expected for a suite. Was next to electrical closet that had loud hum all night. Climate control not functioning properly, could not get a consistent temperature

Lauren, at the front desk, and her staff were all so AWESOME ! Made us feel very welcomed and went out of their way to make our 4-day stay fun & memorable one. The hotel is in a great location with easy access to restaurants, grocery stores, gas, car washes, on & off the freeway. Highly recommend this location. Thank you Hilton ! It's been a great stay with you !

This is a very nice property just like all of Hilton properties. The one thing that keeps me from giving any property an exceptional review is the cut backs that all properties have made due to Covid. No daily room cleaning is a big one. Not having fresh sheets and towels everyday. I get that at home. No normal breakfast when I can go to a local cafe and eat like a normal person. Besides that I loved this property and will stay here in the future when visiting the Valley of the Sun.

With Covid I get it but multiple day stays,your room is not cleaned fine with that,but should get discount on days room not cleaned.

Considering COVID 19 these people have mastered assuring people are both safe and cared for. The attitude and attention to their clients was excellent. The rooms were clean the bed was comfortable. Overall I rate this place excellent

Very nice and sweet clean everyone makes sure everything is good

Room was clean, hot tub was nice and hot, staff was nice.

The best thing about this hotel was friendly helpful staff. The rooms were comfortable with good dark out curtains comfy bedding quiet etc. breakfast was very good. Work out facility and pool nice additions

Really nice hotel really clean nice beds excellent

Our room faced the air conditioning compressors on the roof- they produced a nonstop roar. However the staff was friendly and professional. They even allowed for a two hour latte checkout without charge.

Nothing special about this hotel, basic, overpriced, across the street from an industrial refrigeration plant so the view is pretty awful.

West Frye Road Chandler AZ

Hotel highlights

  • Walking distance to Chandler Fashion Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of Chandler Fashion Center, Hilton Phoenix Chandler is within a mile (2 km) of Chandler Regional Medical Center. This 197-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include refrigerators, coffee makers, and free weekday newspapers.


Property features

At Hilton Phoenix Chandler, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

King Suite, Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Two Queen Beds, Roll In Shower

2 Queen Beds | Sleeps 4

Two Queen Beds

2 Queen Beds | Sleeps 4

One King Bed, Roll In Shower

1 King Bed | Sleeps 2

Guest reviews for Hilton Phoenix Chandler

Everyone (15) Couples (11) Business (2) Family (8) Other (1)
5
Everyone

I work in education and on the last day of school I treat myself to a hotel room and sleep until noon!

By on Jun 25, 2022

5
Family

The buffet breakfast was awesome! Lots of good choices such as eggs, potatoes, pancakes, etc.

By on Dec 18, 2021

Review comment responded on Jan 30, 2022

Thank you for staying with us. Hope to see you again soon!

4
Partner Couples

Staff was very friendly and responsive. No fountains were working made the entry look unattractive. Worst feature is an industrial plant directly across the street. Not something you expect when choosing a hotel with a balcony view of...a air products plant.

By on Jun 7, 2021

Review comment responded on Jun 8, 2021

Thank you for being our guest at Hilton Phoenix Chandler. We are glad to know overall you enjoyed your stay and that you were impressed with our courteous service. However, we are sorry for not meeting all of your expectations. We appreciate your comments and have shared your comments appropriately. Thank you for choosing our hotel, and we look forward to your next visit. Sincerely, Bill Taylor General Manager

5
Everyone

By on Mar 30, 2021

Review comment responded on Apr 10, 2021

Thank you for taking the time to give us valuable feedback! We hope to welcome you back again soon.

4
Family

one elevator well, was not good. need more access to stairs or another elevator

By on Feb 16, 2021

Review comment responded on Feb 16, 2021

Thank you for taking the time to give us valuable feedback. I apologize both elevators were busy this weekend. We were sold out so a lot of traffic. We do have an access to stairs and we can put out a sign next time to help direct where the stairs are. We hope to welcome you back again soon. Thank you for staying with us.

5
Everyone

Great hotel location & great staff! Highly recommend this hotel.

By on Feb 5, 2021

Review comment responded on Feb 5, 2021

Thank you for taking the time to give us feedback! I appreciate your kind words about the hotel and staff. We hope to welcome you back again soon!

3
Everyone

Property is OK Was not what was expected for a suite. Was next to electrical closet that had loud hum all night. Climate control not functioning properly, could not get a consistent temperature

By on Jan 20, 2021

Review comment responded on Jan 21, 2021

I wanted to apologize about your experience with us. I completely understand the locations of the Jr Suites are not ideal. Please reach out to me direct if you ever return and I will help you get into a nice quiet area of the hotel.

5
Everyone

By on Jan 8, 2021

Review comment responded on Jan 8, 2021

Mike, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hilton Phoenix Chandler, and we look forward to welcoming you back soon. Sincerely, Bill Taylor, General Manager

5
Family

Lauren, at the front desk, and her staff were all so AWESOME ! Made us feel very welcomed and went out of their way to make our 4-day stay fun & memorable one. The hotel is in a great location with easy access to restaurants, grocery stores, gas, car washes, on & off the freeway. Highly recommend this location. Thank you Hilton ! It's been a great stay with you !

By , from N. California on Oct 18, 2020

Review comment responded on Oct 18, 2020

Thank you for taking the time to give us valuable feedback. We are so happy to hear that you enjoyed your stay with us and will be sure to pass along your kind words to the staff. We hope to see you again in the near future. Thank you for staying with us.

5
Partner Couples

This is a very nice property just like all of Hilton properties. The one thing that keeps me from giving any property an exceptional review is the cut backs that all properties have made due to Covid. No daily room cleaning is a big one. Not having fresh sheets and towels everyday. I get that at home. No normal breakfast when I can go to a local cafe and eat like a normal person. Besides that I loved this property and will stay here in the future when visiting the Valley of the Sun.

By , from Concord, CA on Sep 18, 2020

Review comment responded on Sep 19, 2020

Thank you for being our guest at Hilton Phoenix Chandler. We are glad to know overall you had a pleasant time while you were here. However, we regret any disappointment with some of our services not being available during your stay due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. We appreciate your business and look forward to seeing you again soon. Sincerely, Bill Taylor, General Manager

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