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Recent guest reviews

Filthy room bugs fility towels,rude staff no ice called front desk hung up on me 4 X's.Walked to the office after that staff was out side smoking. Looked mad at me for asking for ice machine, was informed it was broke Bottom of door big gap so any thing could run in.The tub was very un even I give this place a zero and suggest all the hotel booking sites not have any one stay there.

There is no front desk, just a outside window with an unmanned office with a buzzer. When you call the hotel from an outside or inside line and dial the "front desk" you get voice mail. I waited outside in the heat for ten minutes for someone to show up at the office. The other tenants who were waiting with me gave up and left. The room was humid and warm, took forever to cool , had to request a extra fan. For a nonsmoking room it smelled of smoke. The beds were warm and hard. The building was in disarray/disrepair and the clientele lingered outside rooms suspiciously to the point that one did not feel safe. The fridge was warm. There is no ice or water , there is a coffee maker but you have to buy bottled water from the vending machine or use the bathroom sink. The bathrooom is as hot as a sauna. If it weren't for the fact that the condition was that there were no refunds upon booking I would have left immediately and demanded a redund. They even claim to make you leave a $100 security deposit in advance in case of damages (this place can't get any worse and what if they blame something that is already wrong on you?). If it was the Marriot, Hilton, Hampton Inn & Suites or a place like Embassy Suites I.d understand. This place makes Motel 6 look good. In comparison. It was cheap, ill grant you that, but I thought I was just getting an in-app special compared to similar prices and ratings. ING tv on one side of the room so only one of the beds can enjoy it. WiFi is terrible.

I like that the hotel has HBO. I did not like the room I was in. The air conditioner was a bit broken and makes an extremely loud noise when it is turned on. I had to sleep through that noise my entire stay and also had to turn up the volume on the television. Every time I stay at this hotel I usually get the run down to mediocre room instead of the rooms that are better. I won't ever stay an entire week ever again. Not worth the price of admission.

West Main Street Mesa AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool and indoor pool
  • Laundry facilities

American Executive Inn places you within 3 miles (5 km) of popular attractions like Sloan Park and Mesa Arts Center. This 37-room apartment building welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.


Rooms

Each apartment is air-conditioned and has an array of amenities, including a microwave, a refrigerator, and a coffee maker. Guests can enjoy a TV and stay connected with free WiFi.


Property features

Guests of American Executive Inn have access to an indoor pool, an outdoor pool, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities, a vending machine, and a picnic area.

Room options

Executive Single Room, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 2

Superior Single Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Superior Single Room, 1 Queen Bed, Non Smoking, Kitchenette

1 Queen Bed | Sleeps 2

Superior Single Room, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 2

Guest reviews for American Executive Inn

Everyone (2) Family (2)
1
Everyone

Filthy room bugs fility towels,rude staff no ice called front desk hung up on me 4 X's.Walked to the office after that staff was out side smoking. Looked mad at me for asking for ice machine, was informed it was broke Bottom of door big gap so any thing could run in.The tub was very un even I give this place a zero and suggest all the hotel booking sites not have any one stay there.

By on Aug 9, 2020

1
Family Family

There is no front desk, just a outside window with an unmanned office with a buzzer. When you call the hotel from an outside or inside line and dial the "front desk" you get voice mail. I waited outside in the heat for ten minutes for someone to show up at the office. The other tenants who were waiting with me gave up and left. The room was humid and warm, took forever to cool , had to request a extra fan. For a nonsmoking room it smelled of smoke. The beds were warm and hard. The building was in disarray/disrepair and the clientele lingered outside rooms suspiciously to the point that one did not feel safe. The fridge was warm. There is no ice or water , there is a coffee maker but you have to buy bottled water from the vending machine or use the bathroom sink. The bathrooom is as hot as a sauna. If it weren't for the fact that the condition was that there were no refunds upon booking I would have left immediately and demanded a redund. They even claim to make you leave a $100 security deposit in advance in case of damages (this place can't get any worse and what if they blame something that is already wrong on you?). If it was the Marriot, Hilton, Hampton Inn & Suites or a place like Embassy Suites I.d understand. This place makes Motel 6 look good. In comparison. It was cheap, ill grant you that, but I thought I was just getting an in-app special compared to similar prices and ratings. ING tv on one side of the room so only one of the beds can enjoy it. WiFi is terrible.

By on Sep 1, 2019

2
Everyone

I like that the hotel has HBO. I did not like the room I was in. The air conditioner was a bit broken and makes an extremely loud noise when it is turned on. I had to sleep through that noise my entire stay and also had to turn up the volume on the television. Every time I stay at this hotel I usually get the run down to mediocre room instead of the rooms that are better. I won't ever stay an entire week ever again. Not worth the price of admission.

By on Jun 8, 2019

Review comment responded on Jun 9, 2019

Hi, We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Edward

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