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Quality Inn & Suites Winter Park Village Area

2.5 out of 5.0

Recent guest reviews

Beware that this Hotel is under renovation. Our room was on the first floor, one of only two rooms that were open for guests. The rest of the floor was a construction site. There were construction workers working there 12 hours around the clock. Lots of noise. Do not recommend this hotel, as they did not tell us when we checked in that we were going to be disrupted by construction and lots of workers who were not guests.

This place was under renovation but not noisy. The staff was very pleasant. Most reasonable rates for the Winter Park area. Very comfortable mattresses. Good hot breakfast. Had coffee station in the lobby 24 hours.

This place was literally a port in the storm...Hurricane Irma! Such a caring staff! So helpful! The hotel made my parents so comfortable, and safe during the storm! They gave them bottled water, fed them, checked on them. When they left, they helped them pack and load the car! Words can't express how much I appreciate the staff at this hotel! Beyond excellent!! The hotel itself was clean, comfortable and nicely decorated. Breakfast was really good too, hot breakfast variety.

They need to close this place, disgusting and dirty.mold all over the place. Stay away of this place totally waste of money. This place looks like a horror movie. Its sad to find places like this................................................................

For the price, you couldn't ask for a better hotel. The staff is friendly. Rooms are clean and spacious. The workout room is nice. There is a decent breakfast buffet every morning. My only complaint would be the nugget-sized pillows on the king bed. The bed itself was very comfortable but the tiny pillows were not. That being said, I would still stay here again.

I travel a lot, because of my son's AAU travel basketball team and this is the worst hotel I have ever encountered, in all my life. The hotel is old, in total disrepair. The housekeeping is horrible, dirty walls and flooring. Bathrooms need cleaning and upgrading, especially cleaning of the bathroom walls and baseboards. The whole hotel needs upgrading, even the outside side parking lot, is totally disgusting. Choice hotels should be ashamed of themselves. Thank God, it was only for one night and because of bad weather and traffic, I stayed. But believe, I went to the store and purchased Lysol, 90% Rubbing Alcohol and Febreeze, to disinfect and odorize. The hotel also had a GHETTO WEDDING event going on and the whole hotel eventually smelled of marijuana, which actually assisted the funky odor of the hotel itself. Oh yeah, the parking lot floods horrible. The staff is ok, nothing special. Do not stay here, it's awful. I promise you, take my sincere advice.

4 of us stayed here for 1 night. We had adjoining rooms which was nice. The ceiling in our room was peeling off, the bathroom was not clean. If we had been staying more than 1 night, we would have gone somewhere else. The front desk people were nice and friendly, but the hotel itself is old and in disrepair. There's not enough parking. Would not recommend.

We booked this hotel online through the Choice Hotels website. When we booked, we selected a king suite with a 2 person whirlpool tub. When we got to the hotel, there was only one person at the front desk and a fairly large line (5 guests in front of us). It took about 10minutes for us to get to the front of the line. When it was our turn, the lady informed us that the room we had booked was not available. There were no suites with a whirlpool tub available. We were so sad and disappointed, as this was why we chose this hotel. She told us that she had a king suite available, and she would discount the price for us. We agreed, since we had a show we needed to get to and couldn't spend the time trying to find another hotel. As we began making our way to the room, we began noticing how decrepit the hotel was, and the state of disrepair. The halls were also quite dirty. We got to our room, and turned on the lights. Yikes. The bathroom had reddish brown stains on the wall, that looked like blood. The toilet was dirty and the inner bowl was flaking off. I have never seen a toilet flake before. The ceiling above the tub was covered in dark stains. Even grosser than the blood stains though.... When we went into the sitting area of the suite, I looked beside the little wood table on the floor... And saw what looked like a puddle of male bodily fluids. It looked super slimy, wet, and frothy. Yuck. Disgusting. Was it really bodily fluids? I have no idea... But really didn't want/need to find out. We gathered our bags, and promptly went down to the front desk. When she asked how she could help, I told her how we wanted a refund and to leave. She just said "ok, the room is unacceptable"... Like she knew what the condition of that room was before she sent us up there. I told her why we wanted the refund, and she just said "oh". That was it. "Oh". I politely said thank you after she handed me the refund paperwork, and my husband and I left. When we got to the car we both used a lot of hand sanitizer all over ourselves.

We had to drive through 4 hours of I-4 traffic for what should of been an hour and forty minute trip. We got there at 2 to be told by a very unfriendly face that our room would not be ready until 3pm. No smile, no welcome, nothing. Found a little Mexican Restaurant near by that we were able to relax in for an hour. Went back to check-in. Different girl, smiles and friendly welcomes. (much better). Our room was great. Ice cold A/C, soft I mean really soft pillows and a comfortable bed that gave us 2 nights of good sleep. They have free Wi-Fi and cable channels. The only downside was there was no Jacuzzi in the pool area. They offer a free breakfast that is good. Can't get too picky, I mean it's free. Waffles, sausage, cereal, muffins and donuts. The girl keeping the breakfast area clean really hustles and restocks quickly. If management reads this - Give that woman a raise! Even our cleaning lady was really friendly. Check out brought me back to Ms. Not so friendly. I got the obligatory "How was your stay?" and a little chit chat. I hope that what ever is going on in her life gets resolved soon. Weary travelers want to feel welcomed. She is not mean, just could be a little more friendly. A smile maybe? All in all, I feel like it was a good stay. I would not mind staying there again.

I dont even need to make this a long review..all I gotta say is ROACHES, we saw 4 large and several babies all throughout room. broken air units, marijuana and cigerette smell constant in halls, nasty bathrooms, hoomers outside, loud, horrible location..

626 Lee Road Orlando FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Fairview Shores, Quality Inn & Suites Winter Park Village Area is within a few miles (5 km) of sights such as Enzian Theater and Dubsdread Golf Course. This 199-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's also near Lake Lily Park and Winter Park Country Club.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

All 199 air-conditioned rooms provide coffee makers, free weekday newspapers, and free local calls. Guests can enjoy free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Other standard amenities include laptop-compatible safes and ironing boards.


Property features

At Quality Inn & Suites Winter Park Village Area, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include 6 meeting rooms, a business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

61.0% of guests recommend this hotel

Total of 104 reviews