Standard Room
from $89
Holiday Inn Orlando International Airport
3.0 out of 5.0
3.5
out of 5
Average Guest Review
See all 41 reviews
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Recent guest reviews
While the hotel has been remodeled and is very modern in styling, it did not fix the doors which were difficult to open and had to be pushed hard to close and the noise which traveled easily between rooms. The restaurant and conference staff were fantastic, but the front desk staff was not helpful. I needed to extend my stay another night and they indicated they would not be able to check availability and I would have to check with them later. I went to another hotel across the street who was more than happy to accommodate me.
Pictures posted online are for the pending renovations. Room still old and cramped. Shower had a gross mat that looked moldy. Don't have those in there man. I'm a Spireon elite member. Second time at this hotel. Thought I would give it another shot. Look forward to updates displayed and I'll give another try. If I could talk to the owner, being in business myself, I'd expect better QA standards.
Under construction and didn’t know. Would’ve liked to of known that lobby was under construction before making reservation
The property was under construction, however the important aspects of a construction (rooms, reception) are obviously being left for last. This would have been one problem, but the staff made promises to accommodate me by adding points to my account. I have not seen any notice of being rewarded for this experience.
This was NOT your typical holiday inn. My room had stains every where. It reaked of sour water, the air conditioner was broken, the door was broken, house keeping left their equipment out in the hallways at night. Everything about this hotel was disgusting, except for the staff. I expect so much more out of a hotel name like the Holiday Inn. Do yourself a favor and don't stay here. For the same price you can get something leaps and bounds better.
Staff members were very nice. Hotel rooms need to be upgraded.
Hotel being remodeled. Only there overnight. Weird entrance. Google maps helped.
I have stayed at much better places. The staff appeared to be rushing us out the door when trying to check out. I would give this places a 2.5 rating but they didnt have the option..
The parking is an additional charge. There is no attendant and the gate often fails to open. It is very confusing. The hotel restaurant is expensive and has a limited menu. There is nothing special about this hotel. I think it is overpriced for what it offers.
It is a great place to stay! Friendly staff, clean rooms, great amenities! All around great experience!
Good location next to Airport and easy to find. It was close to the Freeways if you are driving to the theme parks. Kind of old and rundown in rooms, needs major remodel but the rooms were mostly clean, bedding comfortable. Conference amenities ok, food ok, pool small but clean. Staff was very good, restaurant staff ok, but had to wait longer than acceptable for food.
Basic Holiday Inn - close to airport, convenient, only there for a short stay, arrived at 9 and left at 4:30AM, missed out on breakfast because of an early flight, hotel is showing some signs of wear, Wifi connection was adequate, bed comfortable, TV was flat screen, but <40", front desk staff helpful and courteous,
Very convenient as we were flying the next morning. The front desk personnel was very helpful with directions to Wal-Mart in order for us to buy an extra suitcase we needed. Excellent breakfast and service.
I spent one night at Holiday Inn and it was a very good experience. The room was clean and staff were very friendly. I would recommend this hotel to anyone who wants to stay close to the airport.
Hotel is very well located close to the airport, they have hotel shuttle 24 hours which is very convenient. Food not great but OK. (we only had dinner)
It was a nice hotel, nothing to jump around about. Bathroom was a little dirty when we checked in but thats about all i can complain about.
Very close to airport and thus convenient. However, a tad shabby. Leaves, trash at the front curb. Poorly kept hallways, with corners that had not been vacuumed in ages. Otherwise run of the mill.
Room was unkept and not clean upon checkin saw a few bugs in the room as well, the only upside was a nice pool area but pool wasn't vacuumed and dirty as well, will not return
We only stayed one night - but it was what we needed. We didn't use the pool, hot tub or exercise room, but they looked nice. It is close to the airport, has free shuttle service, restaurants within walking distance and CLEAN! Very good value for the money.
Very conveninet to Airport. The hotel has great front hall and restaurant. The room is clean. The bed is confortable.
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Bar/lounge
- Free airport shuttle
- Outdoor pool
Located 1.6 mi (2.5 km) from Orlando Watersports Complex, Holiday Inn Orlando International Airport is within a 15-minute drive of Florida Mall. This 3-star hotel welcomes guests with 288 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also within a 15-minute drive of Aquatica and I-Drive 360.
Dining
For your convenience, a buffet breakfast is served each morning for a fee. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
Rooms
The 288 rooms are air-conditioned and have an array of amenities, including sofa beds, coffee makers, and free newspapers. Guests can expect 32-inch TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, free bottled water, and ironing boards.
Property features
At Holiday Inn Orlando International Airport, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Parking is USD 10 per night (USD 12.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include an outdoor tennis court, free WiFi in public areas, and 7 meeting rooms.
Guest reviews for Holiday Inn Orlando International Airport
Everyone
While the hotel has been remodeled and is very modern in styling, it did not fix the doors which were difficult to open and had to be pushed hard to close and the noise which traveled easily between rooms. The restaurant and conference staff were fantastic, but the front desk staff was not helpful. I needed to extend my stay another night and they indicated they would not be able to check availability and I would have to check with them later. I went to another hotel across the street who was more than happy to accommodate me.
under construction
Everyone
Pictures posted online are for the pending renovations. Room still old and cramped. Shower had a gross mat that looked moldy. Don't have those in there man. I'm a Spireon elite member. Second time at this hotel. Thought I would give it another shot. Look forward to updates displayed and I'll give another try. If I could talk to the owner, being in business myself, I'd expect better QA standards.
Review comment
Yasn P. responded on Mar 27, 2018
We appreciate your review. While I'm very glad you enjoyed most of your guest experience, I'm very sorry that everything wasn't quite perfect. The deficiencies you mentioned have been noted and will be corrected, rest assured. We sincerely hope you'll join us again soon so that we can give you the perfect stay you expect.
under construction and didn’t know
Everyone
Under construction and didn’t know. Would’ve liked to of known that lobby was under construction before making reservation
Review comment
yash p. responded on Nov 22, 2017
We appreciate your candid review. While I'm very glad you enjoyed most of your guest experience, I'm very sorry that everything wasn't quite perfect. The booking websites tend to put that at the bottom of the hotel information. We sincerely hope you'll join us again soon so that we can give you the perfect stay you expect.
the property was under construction.
Everyone
The property was under construction, however the important aspects of a construction (rooms, reception) are obviously being left for last. This would have been one problem, but the staff made promises to accommodate me by adding points to my account. I have not seen any notice of being rewarded for this experience.
Review comment
Yash Pandit - E commerce Manager responded on Sep 19, 2017
Thank you for taking the time to provide us with your review of our hotel. I apologize that our team did not provide you with the outstanding stay you deserve. I would like the opportunity to speak with you to get more specific details so that I can better identify where we fell short. Please call or email me at your convenience. I hope that we will have another occasion to meet your expectations and to welcome you back in the near future. Please let me know beforehand so I can personally arrange your next reservation, and to make sure that you have a pleasant stay.
great staff, but absolutely dirty filthy dated pit
Everyone
This was NOT your typical holiday inn. My room had stains every where. It reaked of sour water, the air conditioner was broken, the door was broken, house keeping left their equipment out in the hallways at night. Everything about this hotel was disgusting, except for the staff. I expect so much more out of a hotel name like the Holiday Inn. Do yourself a favor and don't stay here. For the same price you can get something leaps and bounds better.
Review comment
Yash Pandit - Ecommerce Manager responded on Aug 25, 2017
Thank you very much for staying with us. Please accept my apology regarding service issues in your room. We take room cleanliness very seriously and have procedures in place where every room is double checked by our housekeeping leaders prior to having new guests arrive. Obviously steps were missed so I have shared your comments with our Director of Housekeeping so that this is not repeated in the future. We are renovating our rooms completely top to bottom as well. Thank you again for your honest feedback and we look forward to welcoming you back soon.
needs to be remodeled.
Everyone
Staff members were very nice. Hotel rooms need to be upgraded.
Review comment
Bob responded on Jul 14, 2017
Thank you for your review. We are currently under a major renovation with all of our guestrooms and lobby having a complete refresh this year. We invite you to return again to see the new Holiday Inn Orlando Airport next year!
Everyone
Hotel being remodeled. Only there overnight. Weird entrance. Google maps helped.
Review comment
Yash Pandit (E-commerce Manager) responded on Jul 14, 2017
Thank you for your review, and yes we are currently undergoing a hotel-wide renovation in order to upgrade and make it a better experience for our guests. I will definitely share those comments along to management. I hope you can join us in the future to see that end result. Thank you.
just okay
Everyone
I have stayed at much better places. The staff appeared to be rushing us out the door when trying to check out. I would give this places a 2.5 rating but they didnt have the option..
Review comment
E-commerce Manager responded on Mar 17, 2017
Thank you for bringing this to our attention. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Yash, P
amenities leave a lot to be desired
Couples
The parking is an additional charge. There is no attendant and the gate often fails to open. It is very confusing. The hotel restaurant is expensive and has a limited menu. There is nothing special about this hotel. I think it is overpriced for what it offers.
fantastic place to stay near the orlando airport!
BusinessTravelers
It is a great place to stay! Friendly staff, clean rooms, great amenities! All around great experience!
Thank you so much for your feedback regarding your recent stay. I am very sorry that your guest experience wasn't perfect. We truly take pride in our guest service, so thank you for pointing out a couple of things that were troubling about your stay. I have, of course, communicated with my management team about the issues you encountered and we are making changes in our procedures so that they are not repeated. We look forward to welcoming you back to experience our hotel the way you should have during this visit. Thank you again.