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Hilton Garden Inn Orlando Airport

3.0 out of 5.0

Recent guest reviews

The staff was exceptional. The amenities are great.

Great location & very welcoming staff. Coffee maker & refrigerator in room

Quick and easy to check in. Staff likes to talk about guests.

Very friendly staff and comfortable room with some utilities like coffee machine and microwave in the room

We stayed here one night due to proximity to airport. This hotel was fine, nothing great. Worked ok for us

The hotel shuttle is great but do not use the shuttle they suggest to Port Canaveral

Checked in at 11pm, 3 hours late due to airline delays from PHL-MCO. Met by surly, non-English speaking receptionist who acted annoyed and put out that we were late and had not notified the hotel (as if I could have called from my AA flight, which did not have in-air calling). Pool down for repairs, hot-tub down for repairs, fitness facility dirty and no earbuds available to get sound out of TV on treadmills, two coffee air-pots empty, etc. When disappointment regarding pool/hot tub/exercise room mentioned to desk, they suggested that we take a shuttle to another area hotel!

Hotel was nice with ample outdoor seating, however chair pads on patio were only put out at night. Pool was small but nice. Soap and shampoo from the previous person was left in the shower.

The hotel is located near the airport and surrounded by restaurants. Great for a few nights. The bed is not the most comfortable but serves its purpose.

When completing our month long vacation our last hotel was here. Room was roomy and comfortable. Staff was great. After 5 different hotels during our vacation this was the best.

It's Awesome I love it it's my second time staying at this location

My wife and I along with 2 kids stayed there because of the free shuttle service to the airport and the very close proximity to many eating facilities. The staff was friendly and welcoming especially Kara. The room was comfortable and clean. The only issue was that there was only one laundry room to service guests through out the facility. It would have been nice to have them on each floor.

Service was great - called to ask questions and was very impressed with the professionalism and enthusiasm of person answering. Shuttle service was prompt and on time. Great restaurant on site - food delicious.

Very convenient and can park your car for airport.

This is a very nice hotel, especially for the price. The staff is very friendly and the rooms are very clean and look great. If you get a whirlpool room, the tub is pretty loud, but other than that, I've got no complaints and will look for this hotel again on my next stay in Orlando.

We had a quick getaway to a reunion and with the NCAA basketball tournament in town it was tough to get any room. This was great.. Best bed in my opinion for weary travelers. Quick check in and great staff. Quiet too. Never heard MCO air traffic at all either.

room are cleaned and the location is closed to the airport..

They were very accommodating of our unusual check in hours.

Staff was friendly, but needs a face lift or updating. Some days water only got warm and the bathroom is very small. Less than arms width wide and about 2 feet deeper than arms width. I'm average height at 5'9" tall. Breakfast was expensive and never varied from day to day. But again, staff was very friendly and courteous.

Called hotel for shuttle once we arrived to airport before we even got our luggage. 4 more phone calls (unfriendly/unhelpful hotel desk clerk) and 1 hour later..finally got on shuttle only to have to wait for another stop and a driver with excuses and a cracker jack box driver's license...NOT impressed!!!

7300 Augusta National Dr Orlando FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located 1.5 mi (2.4 km) from Orlando Watersports Complex, Hilton Garden Inn Orlando Airport is within a 10-minute drive of Florida Mall. This 132-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Continental breakfast is offered for a fee weekdays from 6:00 AM to 10:00 AM.


Rooms

A flat-screen TV comes with pay movies, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Hilton Garden Inn Orlando Airport enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, express check-in, and free newspapers.

Room options

One Bedroom Suite, One King Bed

King 1 | Sleeps 3

One King Bed, Accessible

King 1 | Sleeps 2

Standard Two Queens

Queen 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Hilton Garden Inn Orlando Airport

Everyone (8) Couples (9) Business (6) Family (7) Other (3)
5
Families

The staff was exceptional. The amenities are great.

By on May 28, 2019

Review comment responded on May 29, 2019

We are delighted you had an excellent stay at the Hilton Garden Inn Orlando Airport. It is a pleasure to know impressed you were with our excellent amenities and outstanding service. Thank you for choosing us, and we look forward to welcoming you again soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport

5
Everyone

Great location & very welcoming staff. Coffee maker & refrigerator in room

By on May 19, 2019

Review comment responded on May 20, 2019

Thank you for the wonderful review of the Hilton Garden Inn Orlando Airport. We are happy to know you enjoyed our hospitality and in-room amenities. We appreciate you highlighting our convenient location and look forward to hosting you again soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport

4
Partner Couples

Quick and easy to check in. Staff likes to talk about guests.

By on Mar 20, 2019

Review comment responded on Mar 21, 2019

Thank you for choosing the Hilton Garden Inn Orlando Airport, and for the kind comments about our associates. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We appreciate your business and look forward to welcoming you again. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport

5
Everyone

Very friendly staff and comfortable room with some utilities like coffee machine and microwave in the room

By on Sep 24, 2018

Review comment responded on Sep 25, 2018

Carlos, thank you for your wonderful feedback regarding your stay at the Hilton Garden Inn Orlando Airport. We're so pleased that you felt we are successful in meeting your needs and expectations. We strive to reach this goal for all of our guests, and it is great to know we achieved this during your stay. Thank you again for your comments. We will definitely share them with our team and thank them for a job well done. We look forward to the opportunity to welcome you back soon! Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport

3

overnight before disney

Everyone

We stayed here one night due to proximity to airport. This hotel was fine, nothing great. Worked ok for us

By , from indianaplois, in on Dec 29, 2017

Review comment responded on Dec 29, 2017

Dear Jen, Thank you for taking the time to post a review of your stay. We are happy to know that our hotel met your needs, but we hope that you will stay with us again so that we can make your next visit outstanding! Sincerely, Michael Goldwasser General Manager

5

solid hotel

Everyone

The hotel shuttle is great but do not use the shuttle they suggest to Port Canaveral

By on Jul 5, 2017

Review comment responded on Jul 8, 2017

Thank you for the excellent rating! We are delighted you were impressed by our overall hospitality. It was an enjoyable experience for us serving you. Thanks for being our guest. We can't wait to welcome you back to Hilton Garden Inn Nashville Airport. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport

2

poor attitude + poor upkeep = miserable experience

Everyone

Checked in at 11pm, 3 hours late due to airline delays from PHL-MCO. Met by surly, non-English speaking receptionist who acted annoyed and put out that we were late and had not notified the hotel (as if I could have called from my AA flight, which did not have in-air calling). Pool down for repairs, hot-tub down for repairs, fitness facility dirty and no earbuds available to get sound out of TV on treadmills, two coffee air-pots empty, etc. When disappointment regarding pool/hot tub/exercise room mentioned to desk, they suggested that we take a shuttle to another area hotel!

By , from Orlando on Jun 27, 2017

Review comment responded on Jun 30, 2017

Dear Steve, Thank you for kindly taking the time to share feedback on your recent stay. We apologize for the service levels you encountered. What you described is not indicative of the services we normally provide so please accept our apologies as well every assurance that we will be working to address your feedback with our team to ensure that this is an isolated incident. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope you will give us the chance to provide you with a more favorable impression a future visit. Sincerely, Michael Goldwasser General Manager

3

nice hotel close to the airport

Everyone

Hotel was nice with ample outdoor seating, however chair pads on patio were only put out at night. Pool was small but nice. Soap and shampoo from the previous person was left in the shower.

By on May 21, 2017

Review comment responded on May 24, 2017

Thank you for your honest evaluation. We're deeply sorry that our service was not as responsive and attentive as it should have been. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than excellent. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Michael Goldwasser General Manager

5

great hotel near the airport

Everyone

The hotel is located near the airport and surrounded by restaurants. Great for a few nights. The bed is not the most comfortable but serves its purpose.

By on Nov 29, 2016

Review comment responded on Dec 1, 2016

On behalf of the Hilton Garden Inn Orlando Airport team, we appreciate your kind remarks. I am glad our proximity to the airport and eateries nearby was perfect for your needs. We also appreciate your concern and look forward to the opportunity of welcoming you back soon. Sincerely, Michael Goldwasser General Manager Hilton Garden Inn Orlando Airport

5

great hotel to stay at close to the airport.

Everyone

When completing our month long vacation our last hotel was here. Room was roomy and comfortable. Staff was great. After 5 different hotels during our vacation this was the best.

By , from Germany on Apr 2, 2016

Review comment responded on Apr 6, 2016

It was our pleasure to host you at the Hilton Garden Inn Orlando Airport on your vacation, and thank you for the great remarks. I am pleased that we exceeded your expectations fully, in regard with your accommodation, the hospitality of our associates as well as our proximity to the airport. Thank you again, and we hope to welcome you back in the near future. All the Best, Debra Thompson-French General Manager Hilton Garden Inn Orlando Airport

Hilton Garden Inn Orlando Airport

7300 Augusta National Dr, Orlando, FL 32822