After a rather sketchy late night taxi ride from the airport, we were greeted at the desk by the kindest two folks….the desk clerk and the security guard. They were so reassuring and helpful!
The hotel and staff were great. The only comment I would make is that at night you could hear a lot of road noise, e.g. motor cycles or loud cars. Other then that everything else was very good. The manager and staff went out of their way to make everything plesant.
Staff is very friendly, they always great you, look you in the eye and treat you like a customer
Excellent. Very clean and staff are nice. Great gym to work out
Check In and Check out was excellent staff very attentive
Did charge a parking fee 20$ a night not listed when making reservation Did not print receipts stated they couldn’t and was in our computer. Room was not cleaned during stay had to ask blamed on COVID really to at least pickup garbage in room shampoo and conditioner was empty. Forget the snacks probably stale at that price no Continental breakfast for what they are charging.
The room was excellent and the service was beyond helpful and kind. We definitely recommend
No Free Breakfast. Extra fee for parking. Rooms were very nice.
Clean, comfortable, and really nice staff. Loved the little Bistro in the lobby. Excellent breakfast, and very convenient for everything from a quick cup of coffee, to a full meal, to a nightcap at the bar.
The staff is great, very welcoming and helpful. Although I did not get a chance to use the amenities, they were very clean and nice. Pool and outdoor are is very nice. Love having the restaurant downstairs and the lounge areas :)
Great stay. Restaurant was very convenient. Friendly staff
Great hotel! Pool and patio were great, staff was very friendly, Starbucks in the lobby, amazing breakfast and cool booths with built in TV’s amused my 5 year old while we had breakfast.
Good location, staff was very friendly, free shuttle to downtown was very convenient!
Stayed in two different hotels during this trip to Orlando: no comparison in terms of making me feel warm and welcome. Location might be intimidating to some (tattoo shops, nightclubs, busy 7-11, etc., all right next door), but I found it interesting and remarkable for people-watching. And it was close to loads of delightful and exciting things to do in and around the city. (e.g., just under a mile walk to the movie theater, or a 10-minute drive to Winter Park) Didn't use any on-site facilities, but saw a few people enjoying the fitness room. All the staff I met were polite and friendly, and the front desk folks couldn't have been more helpful, cheerful, or accommodating (I talked with three of them at length). Room was very clean, easily temperature-managed, and super comfortable. The amenities and decor are modern and attractive, and the large flatscreen made me feel spoiled. I was concerned that the city noise would've been bothersome, but when my head hit the soft pillow in the dark room I didn't hear a sound and slept as if I was at home. I think this is only the second or third time I've stayed at a Courtyard, but I sincerely look forward to booking future travel plans with them and hope the experience is similar.
Stayed for the ACC Championship game. Worked great
Located in Downtown Orlando within 2 miles (3 km) of Amway Center, Courtyard by Marriott Orlando Downtown is within a few miles (5 km) of other popular sights such as Camping World Stadium. This 200-room, 3-star aparthotel has a restaurant, an outdoor pool, and a 24-hour gym.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.
Each apartment is air-conditioned and has an array of amenities, including a refrigerator, free local calls, and a safe. Guests can expect to find free WiFi and a 49-inch Smart TV with digital channels and Netflix. Other standard amenities include an ironing board and a desk.
Guests of Courtyard by Marriott Orlando Downtown have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 20 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
After a rather sketchy late night taxi ride from the airport, we were greeted at the desk by the kindest two folks….the desk clerk and the security guard. They were so reassuring and helpful!
The hotel and staff were great. The only comment I would make is that at night you could hear a lot of road noise, e.g. motor cycles or loud cars. Other then that everything else was very good. The manager and staff went out of their way to make everything plesant.
Dear JoAnn, Thank you for being our guest and for taking the time to share your comments. We are pleased you were satisfied with the majority of your stay, but we regret not meeting all your expectations. We apologize for your discomfort with outside noise. We have made a note in your portfolio for future stays. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Have a wonderful day, and travel safely. Best regards, Guest Services
Staff is very friendly, they always great you, look you in the eye and treat you like a customer
Dear Valued Guest, We are so delighted to receive your review and to learn that you had a fantastic stay with us. We truly appreciate you selecting our hotel, and for taking the time to share your experience with other travelers. We hope you'll visit us again in Downtown Orlando whenever your travels bring you back our way. Have a great week, and travel safely. Kind regards, Guest Services
Dear Valued Guest, Discovering your perfect rating brought a smile to all of our faces. We are so happy knowing that you had an excellent experience, and we thank you for taking the time to share. On behalf of all of us, we invite you to join us as our valued guest on your next trip to Orlando. Have a fantastic week and travel safely. Best regards, Guest Services
Dear Valued Guest, Thank you for taking the time to share your experience with other travelers. We are so thrilled to receive your top marks, and to learn that you had an excellent stay. We hope you'll visit us again whenever your travels bring you back to our area. Until then, we wish you nothing but continued health, happiness, and success always. Kind regards, Guest Services
Dear Valued Guest, We are so delighted to receive your review and to learn that you had a fantastic stay with us. We truly appreciate you selecting our hotel, and for taking the time to share your experience with other travelers. We hope you'll visit us again whenever your travels bring you back our way. Have a great week, and travel safely. Kind regards, Guest Services
Excellent. Very clean and staff are nice. Great gym to work out
Dear Valued Guest, Thank you for choosing our hotel, and for a five-star rating! We are so glad to read that you enjoyed your accommodations, and our amenities at our hotel. We look forward to welcoming you back to our hotel in the future. Have a great week, and travel safely Sincerely, Guest Services
Check In and Check out was excellent staff very attentive
Dear Valued Guest, Thank you for choosing our hotel for your visit to Orlando. We are delighted to learn that our accommodations and hospitality have earned your top score. We hope you will think of us whenever your travels bring you back to Downtown Orlando. Have a wonderful weekend, and travel safely. Best regards, Guest Services
Dear Bobbie, Thank you for choosing our hotel for your visit to Orlando. It warms our hearts to receive your top score and know that your stay was so enjoyed. Thank you for taking the time to share, and please join us again the next time your travels bring you our way. Kind regards, Guest Services