4/10 Poor
Denise
Dec 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities
I arrived an hour early so I went inside to see if I could get Earley check-in. The lady at the counter was so rude. She said for $40 in a really rude way and I said never mind. I’ll be back in an hour. When I came back to check in, she was horribly rude to me again and she asked for my credit card for incidentals which I was only staying overnight and literally only use the bed to sleep in. When I asked how to get to the room, she pointed around the corner at which point I said where do I park and she said oh you’re parking that’ll be $10 so she handed me a pass to put in my windshield for one day. When I finally got home from my stay, I checked my credit card and she charged me $50 in which now I have to dispute. Before leaving the hotel when I asked her for my receipt, she said it’ll come through Expedia. I wasn’t thinking about it at the time but I don’t use Expedia. I used Orbitz. So now I have no receipt from her for the parking except for my one day pass that she gave me for my windshield. This lady was so rude and mean that I don’t even wanna go back to the hotel again in January when I need to go to the airport again to pick someone up.
Denise
Stayed 1 night in Dec 2025