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The Maids Head Hotel

4.0 star property

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Photo gallery for The Maids Head Hotel

A spacious, well-lit dining area with high ceilings and chandeliers, featuring a variety of seating arrangements and a central decorative plant.
Junior Suite | Premium bedding, individually decorated, individually furnished, desk
An outdoor seating area with wooden tables and chairs, surrounded by potted plants and hanging flowers.
Property entrance
A Wine Press fine dining establishment with a classic car displayed outside.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Tombland, Norwich, England, NR3 1LB
  • Place, Norwich Cathedral
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪6 min walk‬
  • Place, Norwich Theatre Royal
    ‪10 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished, desk

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Classic Double Room

  • Sleeps 2
  • Free WiFi

Executive Dog Room

  • Sleeps 2
  • Free WiFi

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double | Premium bedding, individually decorated, individually furnished, desk

Dog Friendly Executive Double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Executive Double or Twin Room

A hotel room with a large bed, a desk with a chair, a mirror, and a window with curtains.

Executive Double or Twin Room

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Norwich

Located in Norwich City Center, The Maids Head Hotel is next to popular attractions like Tombland and Elm Hill. This 84-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Tombland - 1 min walk - 0.1 miles
  • Norfolk Broads - 1 min walk - 0.1 miles
  • Norwich Cathedral - 1 min walk - 0.1 miles
  • Norwich Castle - 6 min walk - 0.3 miles
  • Norwich Theatre Royal - 10 min walk - 0.6 miles

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪The Ribs of Beef - ‬2 min walk
  • ‪The Courtyard Café - ‬2 min walk
  • ‪Louis Marchesi - ‬1 min walk
  • ‪Wrights - ‬4 min walk
  • ‪Giggling Squid - Norwich - ‬2 min walk

About this property

The Maids Head Hotel

At The Maids Head Hotel, guests have access to free WiFi in public areas, meeting rooms, and free use of bicycles. Self parking is offered for GBP 10.00 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this historic hotel include express check-out, a banquet hall, and a porter/bellhop.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Norwich City by IHG
Norwich
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,002 reviews
$96 nightly
The price is $116
Jul 12 - Jul 13
Total with taxes and fees
Holiday Inn Norwich City by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night
  • Cribs/infant beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Are free cancellation options available at The Maids Head Hotel?

The Maids Head Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Maids Head Hotel?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on Jul 12, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Maids Head Hotel?

This hotel is situated in Norwich City Center, just steps from Norfolk Broads and Hungate Medieval Art, and within a short walk of Market Place. You'll also find Norwich City Hall and The Forum less than a mile away.

Is there parking available at The Maids Head Hotel?

Yes, uncovered parking is offered for GBP 10 per night. An electric car charging station and bicycle parking are also available.

Does The Maids Head Hotel include a casino?

No, The Maids Head Hotel doesn't have a casino.

Is there an indoor pool at The Maids Head Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Maids Head Hotel?

Amenities that appeal to couples at this historic hotel include 24-hour room service and premium bedding along with a restaurant.

Does The Maids Head Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Maids Head Hotel have a restaurant that serves breakfast?

Yes, The Maids Head Hotel serves a full breakfast for a surcharge each morning at WinePress at Wensum.

Does The Maids Head Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Maids Head Hotel for a fee of GBP 10 per pet, per night. The property also provides food and water bowls.

Does The Maids Head Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Maids Head Hotel?

The closest major airport to The Maids Head Hotel is Norwich (NWI-Norwich Intl.), which is 3.5 mi away (18 minutes by car).

Are there rooms with balconies at The Maids Head Hotel?

No, you won't find guestrooms with balconies at The Maids Head Hotel.

Does The Maids Head Hotel offer wedding services?

There are wedding services available at The Maids Head Hotel if that's in your vacation plans.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in a central location. Lovely room (large bathroom!) and great breakfast choice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
It’s a really lovely hotel in a great location, nice breakfast and nice decor and well maintained rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities
Clean room nice staff great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Connor

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & comfortable, staff were great
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities
Room was good, all the staff were very friendly and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, pleasant quiet vibe, good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Lovely hotel in great location, staff very helpful and clean and spacious room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very helpful staff, great breakfast, quiet rooms and a great shower!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

lynda

Liked: Cleanliness, staff & service
Very quick and friendly check in.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, located in a lovely part of Norwich. Hotel was beautiful and the room was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in an excellent location for the city centre! We stayed in the Surlingham junior suite and the room was big and so full of character we absolutely loved it! The staff were so friendly and helpful and we would totally recommend staying here!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was nice and warm and clean, and very quiet in the evening as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eight of us stayed for three nights. The hotel was great: - Ideally located for visiting central Norwich - Staff were friendly and helpful - An old established hotel full of character - Rooms updated and clean - Good restaurant and bar
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is always good - allergies clearly marked with lots of gluten free options. Room comfortable, great shower, always a good night sleep.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok hotel in Norwich. Staff was friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well appointed and very clean with all staff friendly and welcoming
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Summar

Great and comfortable stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Fantastic room, great location and great hotel.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service
Great central location, very friendly engaging team running the hotel. The building feels a little tired and quirky but that is part of its charm. Overall very good, recommended, but expensive.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Room spotless, great location would definitely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
Amazing staff, spotless and extremely comfortable rooms.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Alexander

Great stay, comfortable and clean, friendly polite staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
The rooms were nice and clean and the staff helpful and friendly . I would stay again .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel were very clean . All the staff were polite and friendly. Didn't have breakfast or use bar. Large carpark and close to everything. Would definitely recommend.
Stayed 2 nights in Mar 2026