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The Maids Head Hotel

4.0 star property

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Photo gallery for The Maids Head Hotel

Dining
Exterior
Property entrance
Junior Suite | Premium bedding, individually decorated, individually furnished, desk
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Tombland, Norwich, England, NR3 1LB
  • Place, Norwich Cathedral
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪6 min walk‬
  • Place, Norwich Theatre Royal
    ‪10 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished, desk

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

  • Sleeps 2

Executive Dog Room

  • Sleeps 2

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double | Premium bedding, individually decorated, individually furnished, desk

Dog Friendly Executive Double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • Sleeps 1

Junior Suite

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the neighborhood

Norwich

Located in Norwich City Center, The Maids Head Hotel is next to popular attractions like Tombland and Elm Hill. This 84-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Tombland - 1 min walk - 0.1 miles
  • Elm Hill - 1 min walk - 0.1 miles
  • Norwich Cathedral - 1 min walk - 0.1 miles
  • Norwich Castle - 6 min walk - 0.3 miles
  • Norwich Theatre Royal - 10 min walk - 0.6 miles

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Ribs of Beef - ‬2 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪The Wig and Pen - ‬3 min walk
  • ‪Aroma - ‬3 min walk

About this property

The Maids Head Hotel

At The Maids Head Hotel, guests have access to free WiFi in public areas, meeting rooms, and free use of bicycles. Self parking is offered for GBP 10.00 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this historic hotel include express check-out, a porter/bellhop, and wedding services.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night
  • Cribs/infant beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Are free cancellation options available at The Maids Head Hotel?

The Maids Head Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Maids Head Hotel?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on Mar 16, 2026 start from $179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Maids Head Hotel?

This hotel is situated in Norwich City Center, just steps from Norfolk Broads and Tombland, and within a short walk of Elm Hill. You'll also find Magdalen Street and Market Place less than a mile away.

Will I be able to park at The Maids Head Hotel?

Yes, uncovered parking is offered for GBP 10.00 per night. Electric car charging and bicycle parking are also available.

Does The Maids Head Hotel include a casino?

No, The Maids Head Hotel doesn't have a casino.

Is there an indoor pool at The Maids Head Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Maids Head Hotel?

Amenities that appeal to couples at this historic hotel include around-the-clock room service and premium bedding along with a bar.

Does The Maids Head Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Maids Head Hotel have a restaurant that serves breakfast?

Yes, The Maids Head Hotel serves a full breakfast for a surcharge each morning at WinePress at Wensum.

Does The Maids Head Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Maids Head Hotel for a fee of GBP 10 per pet, per night. The property also provides food and water bowls.

Does The Maids Head Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Maids Head Hotel?

The closest major airport to The Maids Head Hotel is Norwich (NWI-Norwich Intl.), which is 3.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at The Maids Head Hotel?

No, there aren't any guestrooms with balconies at The Maids Head Hotel.

Does The Maids Head Hotel offer wedding services?

There are wedding services available at The Maids Head Hotel if that's in your vacation plans.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Summar

Great and comfortable stay
Stayed 1 night in Nov 2025

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was nice but I found the bed was too hard so didn’t have a great nights sleep.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Shena

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 3 nights in Dec 2025

10/10 Excellent

russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
Room spotless, great location would definitely stay again.
Stayed 1 night in Dec 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities
Friendly and professional staff. Executive double room was spacious and decorated well.
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities
Lovely stay at the Maids Head, my first time staying there for my annual trip to Norwich. The room was lovely and super clean and cosy. The staff were also super friendly and very helpful
Stayed 1 night in Dec 2025

8/10 Good

Alexander

Great stay, comfortable and clean, friendly polite staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rosette menu was probably some of the best food ever tasted, the lamb was exceptional!!
Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great hotel for the price. Lovely facilities and location.
Stayed 1 night in Nov 2025

6/10 Okay

Duncan

Business traveler
Liked: Property conditions & facilities
I stay often in Norwich and there are some really excellent hotel options. I stayed here because of the excellent reviews but it didn’t live up to the hype. The room was reasonable but a bit dated. But worse was the general grubbyness of the room. Net curtains where grey and stained and round the windows was positively dirty. I’ll stick to the other options in town. Disappointing…
Stayed 1 night in Nov 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
2 nights room with breakfast. Rooms very tired. Furniture very basic. Mirrors no sensibly located for make up & hairsyling. Lighting dim. Very good staff and a positive atmosphere.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights lovely hotel, staff are very friendly. The cathedral is across the road and the castle is close by as well
Stayed 2 nights in Nov 2025

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a fabulous hotel. Lovely room - clean and spacious. We didn't eat at the hotel so can't comment on breakfast or dinner.
Stayed 1 night in Nov 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
Amazing staff, spotless and extremely comfortable rooms.
Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service
Staff friendly and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 1 night in Nov 2025

8/10 Good

wendy

Stayed 1 night in Nov 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service
room was spotless and comfortable. Hotel location is excellent.
Stayed 1 night in Nov 2025

6/10 Okay

Pauline

Room dated
Stayed 1 night in Nov 2025

10/10 Excellent

julie

Stayed 1 night in Nov 2025

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