Carpet in the room was very bad. Beds are very uncomfortable. No microwave in the room. No free breakfast.
The property itself was very nice Our only complaint was the restaurant. Service was extremely slow and staff not very friendly.
The front desk staff were really nice and helpful. The ladies at the restaurant Ms.D, Brittany, and Rhonda were so accommodating and took care of us. The room was nice nd clean. We would definitely come back.
Stay one night. Staff were nice, but room was not ready when we arrived. We had to leave our luggage in storage because we didn’t have a car and had to come back later that night to officially checkin. It was a decent stay but not worth $307 for 1 night.
First, all of the staff were very friendly and helpful. We liked the easy going atmosphere here, no pretentiousness. The rooms are around a circular tower so you can get to your room quickly from the elevator if you forgot anything. The bed was really comfortable, and there is a refrigerator for your drinks. The room had a regular-sized hairdryer not a compact so you can dry your hair quickly. The pool and fitness center conveniently located near the lobby - no searching for the entrances. There is also a guest computer station with a printer near the entrance so you can print out your tour vouchers, boarding passes etc. The restaurant, right off the lobby, offers a nice buffet each morning for $10.95 that includes coffee or juice. The only downside was that the room toilet and bath have a door so that the vanity is separate. This door opens in so that it can be tricky to get into the bathroom and then shut the door. It’s just tight. I do not know if all the rooms are situated like this. We had a room with a king bed and a pull out sofa. Location-wise, this hotel is easy to get to over the beautiful Mississippi River bridge, the expressway exit takes you right to it! It’s a short driving distance from a few Walmart stores and various fast food. Usually about a 10-20 minute drive into the sites. You can get an UBER to Bourbon St. for about $10. We had a great time and would definitely stay here again.
Staff was very friendly and helpful!! Our stay was very enjoyable!!
Only hotel which do not provide complimentary water everyday. The toilet paper holder & towel rack would fall always. The toilet bowl would suddenly fill water in the middle of the night, dont know why this happens. Won’t be staying in this hotel again.
Clean and convenient. The restaurant was great for breakfast. Nice buffet.
Great price and nice hotel. Nice location and very clean room but the noise from outside was so loud since its next to highway. Im a light sleeper so i didn't get much sleep. Everything else was nice.
Very nice hotel. staff is really good. awesome location
Was a bit disappointed in overall condition of rooms.
Very convenient location to superdome. The Mall and restaurants are right across the street. Room very clean
Bartender and food was great at hotel bar! Classy lady that knew her drinks and was not afraid to make excellent recommendations.
The hotel was nice, clean and staff was good. The bed was comfortable. The only problem I had was that the restaurant on the first floor is horrible. They have bad service and drinks are bad. I wouldn’t recommend.
Restaurant had a lot to be desired The mattress definitely need to replacing
Reservations were easy, staff very friendly and accommodating. From the moment you walk in the front door you can smell the clean. The rooms were just as clean. The rooms were spacious with the exception of the bathroom. The vanity area was big but when you shut the door to the toilet it is tight and there is no ventilation but the shower is spacious. I did have a conversation with a couple in the evlavator that complained of the traffic noise, my room was on the back side so I didn't experience that but thought it is a need to know for future guests. Take the Ferry ($2) across the river. It will be a lot of walking but you will safe time and money in finding parking and it just takes a few minutes.
Holiday Inn New Orleans West Bank Tower places you next to Oakwood Center and within a 5-minute drive of Contemporary Arts Center. This 3-star hotel welcomes guests with 180 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:00 AM to 9:00 AM.
All of Holiday Inn New Orleans West Bank Tower's 180 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.
At Holiday Inn New Orleans West Bank Tower, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and a computer station.
I apologize for the less than friendly interaction experienced, we will address this directly with the person involved.
Carpet in the room was very bad. Beds are very uncomfortable. No microwave in the room. No free breakfast.
We are very sorry your stay was disappointing, this is not reciprocal of the service we provide.
The property itself was very nice Our only complaint was the restaurant. Service was extremely slow and staff not very friendly.
I'm sorry your restaurant experience was less than great, I will share your feedback with the F&B Managers.
Happy you are enjoying your stay!
The front desk staff were really nice and helpful. The ladies at the restaurant Ms.D, Brittany, and Rhonda were so accommodating and took care of us. The room was nice nd clean. We would definitely come back.
Thank you for your feedback.
Stay one night. Staff were nice, but room was not ready when we arrived. We had to leave our luggage in storage because we didn’t have a car and had to come back later that night to officially checkin. It was a decent stay but not worth $307 for 1 night.
Thank you for your feedback
Hi Anonymous! Thank you for taking the time to share your experience. We do hope you come back soon. With hospitality, Maggie Prahst General Manager
First, all of the staff were very friendly and helpful. We liked the easy going atmosphere here, no pretentiousness. The rooms are around a circular tower so you can get to your room quickly from the elevator if you forgot anything. The bed was really comfortable, and there is a refrigerator for your drinks. The room had a regular-sized hairdryer not a compact so you can dry your hair quickly. The pool and fitness center conveniently located near the lobby - no searching for the entrances. There is also a guest computer station with a printer near the entrance so you can print out your tour vouchers, boarding passes etc. The restaurant, right off the lobby, offers a nice buffet each morning for $10.95 that includes coffee or juice. The only downside was that the room toilet and bath have a door so that the vanity is separate. This door opens in so that it can be tricky to get into the bathroom and then shut the door. It’s just tight. I do not know if all the rooms are situated like this. We had a room with a king bed and a pull out sofa. Location-wise, this hotel is easy to get to over the beautiful Mississippi River bridge, the expressway exit takes you right to it! It’s a short driving distance from a few Walmart stores and various fast food. Usually about a 10-20 minute drive into the sites. You can get an UBER to Bourbon St. for about $10. We had a great time and would definitely stay here again.
Hello! I am so pleased that you had an excellent experience here with us. I hope you will travel to the city again soon and stay with us! Be Well.
Staff was very friendly and helpful!! Our stay was very enjoyable!!
Hi Anonymous! Wow! 5 out of 5! Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and thanks for noticing our excellent staff. Please do come back soon! With hospitality, Maggie Prahst General Manager
Thank you for your generous score.