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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property
Hotel with free parking, near Port of New Orleans

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Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior
Exterior
Exterior
Breakfast, lunch, dinner served; American cuisine
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping
  • Parking included

Explore the area

View in a map
275 Whitney Ave, Gretna, LA, 70053
  • Place, Port of New Orleans
    ‪4 min drive‬
  • Place, Ernest N. Morial Convention Center
    ‪4 min drive‬
  • Place, Canal Street
    ‪6 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gretna

Located in Terrytown within a 5-minute drive of Ernest N. Morial Convention Center, Holiday Inn New Orleans West Bank Tower by IHG is within a 10-minute drive of other popular sights such as National World War II Museum. This 3-star hotel has 180 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Port of New Orleans - 4 min drive - 3.4 miles
  • Ernest N. Morial Convention Center - 4 min drive - 3.4 miles
  • Julia Street Cruise Terminal - 5 min drive - 3.2 miles
  • Canal Street - 6 min drive - 3.8 miles
  • Caesars New Orleans Casino - 6 min drive - 3.8 miles

Getting around

  • Saint Charles at Lee Circle Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 13 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪The Ground Pat'i - ‬6 min walk
  • ‪Hen House - ‬16 min walk
  • ‪Golden Wings - ‬14 min walk
  • ‪Toast - ‬11 min walk
  • ‪George's Farmers Market - ‬15 min walk

About this property

Holiday Inn New Orleans West Bank Tower by IHG

Hotel with free parking, near Port of New Orleans
At Holiday Inn New Orleans West Bank Tower by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Courtyard by Marriott New Orleans Westbank/Gretna
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  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,001 reviews
$144 nightly
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Oct 19 - Oct 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay
  • Cribs/infant beds are available for USD 3.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Frequently asked questions

Is a free cancellation option available at Holiday Inn New Orleans West Bank Tower by IHG?

Holiday Inn New Orleans West Bank Tower by IHG provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around Holiday Inn New Orleans West Bank Tower by IHG?

This hotel is situated in Terrytown, close to Port of New Orleans, National World War II Museum, and Caesars New Orleans Casino. You'll also find Canal Street and Caesars Superdome within a short drive.

Will I be able to park at Holiday Inn New Orleans West Bank Tower by IHG?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn New Orleans West Bank Tower by IHG feature a casino on the premises?

No, Holiday Inn New Orleans West Bank Tower by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn New Orleans West Bank Tower by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Holiday Inn New Orleans West Bank Tower by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Holiday Inn New Orleans West Bank Tower by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn New Orleans West Bank Tower by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn New Orleans West Bank Tower by IHG serves buffet breakfast for a surcharge each morning at Round House Bar and Grill.

Will Holiday Inn New Orleans West Bank Tower by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn New Orleans West Bank Tower by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn New Orleans West Bank Tower by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Holiday Inn New Orleans West Bank Tower by IHG?

The closest major airport to Holiday Inn New Orleans West Bank Tower by IHG is Louis Armstrong New Orleans Intl. Airport (MSY), which is 19.5 mi away (30 minutes by car).

Can I book a room with a balcony at Holiday Inn New Orleans West Bank Tower by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn New Orleans West Bank Tower by IHG.

Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 476 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tifani

Stayed 2 nights in Jul 2025

6/10 Okay

Tracy

Traveled with family
Disliked: Room comfort

Not the worse but not the best

The Beds not comfortable the pillows not comfortable made my neck hurt badly! Housekeeping ws good! Breakfast ws not good & not buffet!
Stayed 3 nights in Jul 2025

10/10 Excellent

Yante

Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tonia

Stayed 3 nights in Jun 2025

4/10 Poor

Latisha

Traveled with family
Disliked: Staff & service

Essence festival first time to New Orleans

The lady at the desk wasn't that friendly and customer service was definitely lacking. Only hotel that told me I had to plunge my own toilet because it was backed up and wouldn't go down. The maintenance man literally left the plunger at my door. Then I had to call four days after my check out date to see why my deposit wasn't returned to find out they never released it. Its giving they don't like to do their job and if you don't stay on them you will be jerked around. Would not stay with them again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Taylor

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Very clean! Nice staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Brennan

Stayed 1 night in Jun 2025

10/10 Excellent

LeMarcus

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Craig

Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Comfort covenant
Stayed 2 nights in Jun 2025

10/10 Excellent

robert

Stayed 1 night in May 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for New Orleans IF you have a car. Fluctuations is pricing are unnerving.
Stayed 1 night in Jun 2025

10/10 Excellent

Hoang

Stayed 2 nights in Jun 2025

8/10 Good

Sherrill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Amiley

Traveled with family
Liked: Amenities, property conditions & facilities
👍
Stayed 3 nights in May 2025

10/10 Excellent

bruce d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonder staff.Clean and very comfortable room.
Stayed 3 nights in Jun 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Chelsea

Disliked: Staff & service, amenities, property conditions & facilities
room was large. recently remodeled, but poorly and cheaply. tiles were bulging in bathroom. staff was rude.
Stayed 1 night in Mar 2025

8/10 Good

Ashraf, Gretna

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Darshea

Liked: Amenities, property conditions & facilities
Very clean stay
Stayed 2 nights in Mar 2025

10/10 Excellent

keldrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

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