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Recent guest reviews

I wouldn’t stay again

Carpet in the room was very bad. Beds are very uncomfortable. No microwave in the room. No free breakfast.

The property itself was very nice Our only complaint was the restaurant. Service was extremely slow and staff not very friendly.

The front desk staff were really nice and helpful. The ladies at the restaurant Ms.D, Brittany, and Rhonda were so accommodating and took care of us. The room was nice nd clean. We would definitely come back.

Stay one night. Staff were nice, but room was not ready when we arrived. We had to leave our luggage in storage because we didn’t have a car and had to come back later that night to officially checkin. It was a decent stay but not worth $307 for 1 night.

First, all of the staff were very friendly and helpful. We liked the easy going atmosphere here, no pretentiousness. The rooms are around a circular tower so you can get to your room quickly from the elevator if you forgot anything. The bed was really comfortable, and there is a refrigerator for your drinks. The room had a regular-sized hairdryer not a compact so you can dry your hair quickly. The pool and fitness center conveniently located near the lobby - no searching for the entrances. There is also a guest computer station with a printer near the entrance so you can print out your tour vouchers, boarding passes etc. The restaurant, right off the lobby, offers a nice buffet each morning for $10.95 that includes coffee or juice. The only downside was that the room toilet and bath have a door so that the vanity is separate. This door opens in so that it can be tricky to get into the bathroom and then shut the door. It’s just tight. I do not know if all the rooms are situated like this. We had a room with a king bed and a pull out sofa. Location-wise, this hotel is easy to get to over the beautiful Mississippi River bridge, the expressway exit takes you right to it! It’s a short driving distance from a few Walmart stores and various fast food. Usually about a 10-20 minute drive into the sites. You can get an UBER to Bourbon St. for about $10. We had a great time and would definitely stay here again.

Staff was very friendly and helpful!! Our stay was very enjoyable!!

Only hotel which do not provide complimentary water everyday. The toilet paper holder & towel rack would fall always. The toilet bowl would suddenly fill water in the middle of the night, dont know why this happens. Won’t be staying in this hotel again.

Clean and convenient. The restaurant was great for breakfast. Nice buffet.

Great price and nice hotel. Nice location and very clean room but the noise from outside was so loud since its next to highway. Im a light sleeper so i didn't get much sleep. Everything else was nice.

Very nice hotel. staff is really good. awesome location

Was a bit disappointed in overall condition of rooms.

Very convenient location to superdome. The Mall and restaurants are right across the street. Room very clean

Bartender and food was great at hotel bar! Classy lady that knew her drinks and was not afraid to make excellent recommendations.

Whitney Ave Gretna LA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Terrytown, Holiday Inn New Orleans West Bank Tower, an IHG Hotel is 1.3 mi (2 km) from Mississippi River and within a 10-minute drive of other popular attractions like Ernest N. Morial Convention Center. This 3-star hotel welcomes guests with 180 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:00 AM to 9:00 AM.


Rooms

All of Holiday Inn New Orleans West Bank Tower, an IHG Hotel's 180 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

At Holiday Inn New Orleans West Bank Tower, an IHG Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a business center, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn New Orleans West Bank Tower, an IHG Hotel

Everyone (29) Couples (3) Family (1) Other (1)
3
Everyone

By on May 23, 2021

1
Everyone

I wouldn’t stay again

By on Apr 27, 2021

4
Everyone

By on Mar 25, 2021

4
Everyone

By on Nov 21, 2019

Review comment responded on Nov 26, 2019

Thank you for your generous score.

5
Everyone

By on Nov 3, 2019

Review comment responded on Nov 3, 2019

I apologize for the less than friendly interaction experienced, we will address this directly with the person involved.

1
Family with small children

Carpet in the room was very bad. Beds are very uncomfortable. No microwave in the room. No free breakfast.

By on Oct 21, 2019

Review comment responded on Oct 22, 2019

We are very sorry your stay was disappointing, this is not reciprocal of the service we provide.

4
Family with small children

The property itself was very nice Our only complaint was the restaurant. Service was extremely slow and staff not very friendly.

By on Oct 2, 2019

Review comment responded on Oct 2, 2019

I'm sorry your restaurant experience was less than great, I will share your feedback with the F&B Managers.

4
Everyone

By on Aug 29, 2019

Review comment responded on Aug 29, 2019

Happy you are enjoying your stay!

4
Friends

The front desk staff were really nice and helpful. The ladies at the restaurant Ms.D, Brittany, and Rhonda were so accommodating and took care of us. The room was nice nd clean. We would definitely come back.

By on Aug 26, 2019

Review comment responded on Aug 28, 2019

Thank you for your feedback.

3
Friends

Stay one night. Staff were nice, but room was not ready when we arrived. We had to leave our luggage in storage because we didn’t have a car and had to come back later that night to officially checkin. It was a decent stay but not worth $307 for 1 night.

By on Jul 12, 2019

Review comment responded on Jul 15, 2019

Thank you for your feedback

Holiday Inn New Orleans West Bank Tower, an IHG Hotel

275 Whitney Ave, Gretna, LA 70053
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