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Recent guest reviews

It was conveniently located. Missing sheets for pull out. Pullout looked like they picked it out of the trash.

I enjoyed my stay at this hotel. The front desk personnel were friendly and helpful and the breakfast was small but varied. The room was perfectly clean and acceptable. The only negative is that the area was a little sketchy and so were the clientele. Otherwise, it was a nice place.

Great place to stay

I did not like the size of the beds. They were twin size instead of full like the picture showed on the website. There were also roaches in the room. During check in into the room, I found a dirty towel in the bathroom.

This location is in a dangerous part of New Orleans. We were not aware of that until we arrived and my daughter became concerned of our safety. We had men drinking and parting inches from our door. The facility is in poor repair. Some of the fixture in the bathroom were broken. The security latch was broken and jammed our door; the attendant had to use a crowbar to open our door. The photos of the hotel do not tell the real story.

Friendly staff. Got everything I requested besides an

Rooms nasty and discussed roaches blood on bedding

Nothing at all house keeping never showed up to clean my room but the day I had to check out that’s when they want to clean it was only two of the staff that was nice the rest are crack heads and very rude I will never stay at this hotel ever again and I will not recommend it to anyone that’s how bad it is

The ac in my room was not working properly. The room smelled like smoke.

Dirty too much money for what we received. No towels, garbage can in room. Horrible stay.

I 10 Service Road New Orleans LA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in New Orleans East Area, Quality Inn New Orleans I-10 East is within a 15-minute drive of popular attractions such as Bourbon Street and Caesars Superdome. This 142-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and free local calls are also available.


Property features

Guests of Quality Inn New Orleans I-10 East enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and barbecue grills.

Room options

Suite, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Accessible)

1 King Bed | Sleeps 2

Guest reviews for Quality Inn New Orleans I-10 East

Everyone (7) Couples (2) Family (3)
3
Family

It was conveniently located. Missing sheets for pull out. Pullout looked like they picked it out of the trash.

By on Jul 19, 2023

Review comment responded on Jul 20, 2023

Hello Melissa, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

4
Family

I enjoyed my stay at this hotel. The front desk personnel were friendly and helpful and the breakfast was small but varied. The room was perfectly clean and acceptable. The only negative is that the area was a little sketchy and so were the clientele. Otherwise, it was a nice place.

By on Jun 20, 2023

Review comment responded on Jun 22, 2023

Hi Martha,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, although sorry to know that you find the locatio sketchy. Rest assiured that we do our best to make sure you are safe with us and again, we thank you for sharing your experience!

5
Everyone

Great place to stay

By , from coconut creek on Feb 21, 2023

Review comment responded on Feb 22, 2023

Hello bernex,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

3
Family Friends

I did not like the size of the beds. They were twin size instead of full like the picture showed on the website. There were also roaches in the room. During check in into the room, I found a dirty towel in the bathroom.

By on Feb 19, 2023

Review comment responded on Feb 21, 2023

Hello LaSonya, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

1
Partner Couples

This location is in a dangerous part of New Orleans. We were not aware of that until we arrived and my daughter became concerned of our safety. We had men drinking and parting inches from our door. The facility is in poor repair. Some of the fixture in the bathroom were broken. The security latch was broken and jammed our door; the attendant had to use a crowbar to open our door. The photos of the hotel do not tell the real story.

By on Dec 15, 2022

Review comment responded on Dec 16, 2022

Hello Keith, I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

5
Everyone

Friendly staff. Got everything I requested besides an

By on Dec 18, 2020

Review comment responded on Dec 19, 2020

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

1
Everyone

By on Jan 21, 2020

Review comment responded on Mar 8, 2020

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. Your voice is important to us and we hope you'll return to give us the opportunity to exceed your expectations of a five star experience.

4
Everyone

By on Dec 5, 2019

5
Everyone

By on Sep 20, 2019

1
Everyone

Rooms nasty and discussed roaches blood on bedding

By on Jun 25, 2019

Quality Inn New Orleans I-10 East

10020 I 10 Service Road, New Orleans, LA 70127
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