Was a pleasant stay. Room and hotel was clean and safe. A bit dated, still very nice. Would again.
Beautiful and large rooms.
Clean and convenient
Clean close to airport
Nice stay
I paud too much for breakfast through orbitz and I only got a bag of snacks
how will kept for a older hotel and affordable and clean rooms free parking lots of restaurant in the area .toyota arena is walk distance too.
This place is dirty, old, run down. The elevators are disgusting and smelly. The rooms have no chairs to sit on, no pictures on walls, lamps are old, garbage cans are tiny , can’t fit garbage in them so we put our garbage on the side of garbage can. The front receptionist was a sassy jerk. It took 30 min to check in. Hotel internet was down and receptionist must have swiped my card 10 times or more. He said it wasn’t going through because internet was down . I told asked him why does he keep attempting to get card to go through without internet? That’s why it took the 30 min to check in. Even after I told him I wasn’t feeling well and that we just drove 6 hours and that our food we had just purchased was getting cold. He still kept trying. He would not give us room key until we got upset. I would not stay at this old nasty place.. it’s like a motel 6. there are plenty of new hotels in the area, I would take your money somewhere else. I give this place 1 star
I stayed at this place like 4 times and had a great experience each time! Staff always friendly and accommodating. Only problem was with having enough clean wash rags at the time of check in. But they always made it right. I would recommend!
Clean and friendly staff.
The hotel had no rooms available. They apologized and blamed computer glitch for overbooking rooms. No compensation offered.
The hotel was definitely just 'ok'. It's definitely an older hotel, not much modernization. The girl checking us in was professionl & friendly. There wasn't much interaction with staff other than the friendly 'hello' and 'goodbye' as we came & went from the hotel. Our room was very spacious, but pretty bare. There was no fridge/microwave or couch/table that you would find in any standard hotel room. The mountain view was nice, but the windows were tiny so you had to be standing at the window to see anything. During our entire stay (Fri-Mon), there was no housekeeping services or refresh of towels/toiletries. We did have to go downstairs to request additional towels and were able to grab the final two in the hotel (apparently). All in all, if you just need a bed, bathroom and a tv, this is the place for you. Don't expect much else.
Room is dirty and smell
So when you first walk-in the lobby is great and you expect the same for the room, sorry to disappoint but that’s not the case. The room was very outdated, carpets were stained, bed sheets were old looking but the pillows were comfortable. The room also smelled like mildew as soon as we walked in the smell was strong so luckily the window opened. The bathroom had not even half a roll of toilet paper with no spare. There was a mini fridge, no microwave but they do have one downstairs. The staff was very friendly and helping. Oh the elevator and hall way also stunk of pot. I would recommend you pay a little more and stay elsewhere. The location is close to the highway.
Everything was old and wore out. Need renovation. Noises was everywhere. Not enough furniture in the rooms. Nice location.
Great location, conveniently located next to many restaurants and services.
Located in Guasti within a mile (2 km) of Toyota Arena, Ontario Airport Hotel & Conference Center is within a few miles (5 km) of other popular sights such as Ontario Mills Shopping Mall. This 309-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.
Guests staying at Ontario Airport Hotel & Conference Center enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
Was a pleasant stay. Room and hotel was clean and safe. A bit dated, still very nice. Would again.
Beautiful and large rooms.
Thank you very much for the positive feedback. We are glad you enjoyed our larger than average gust rooms and shared online.
Clean and convenient
Thank you for your great feedback! We are glad you had an enjoyable stay.
Clean close to airport
Thank you for your score!
Nice stay
Thank you for your score. I'll be sure to tell my staff
I paud too much for breakfast through orbitz and I only got a bag of snacks
Thank you for your feedback. We apologize that the breakfast was not to your satisfaction. You had booked an offer we changed from full breakfast to continental. We will adjust off the cost of the breakfast.
how will kept for a older hotel and affordable and clean rooms free parking lots of restaurant in the area .toyota arena is walk distance too.
Thank you very much for the great feedback. We are glad you enjoyed your stay. We will share with our team.
Thank you for your feedback. We are sorry you were disappointed with your stay. We are working very hard to improve all areas of the hotel. Thank you for sharing that the staff was pleasant.
This place is dirty, old, run down. The elevators are disgusting and smelly. The rooms have no chairs to sit on, no pictures on walls, lamps are old, garbage cans are tiny , can’t fit garbage in them so we put our garbage on the side of garbage can. The front receptionist was a sassy jerk. It took 30 min to check in. Hotel internet was down and receptionist must have swiped my card 10 times or more. He said it wasn’t going through because internet was down . I told asked him why does he keep attempting to get card to go through without internet? That’s why it took the 30 min to check in. Even after I told him I wasn’t feeling well and that we just drove 6 hours and that our food we had just purchased was getting cold. He still kept trying. He would not give us room key until we got upset. I would not stay at this old nasty place.. it’s like a motel 6. there are plenty of new hotels in the area, I would take your money somewhere else. I give this place 1 star
Thank you for your feedback. We apologize the desk agent delayed you and took so long. We were having intermittent outages so the internet over which card authorizations go kept going in and out. We were able to get the problem resolved by our carrier a little later .
I stayed at this place like 4 times and had a great experience each time! Staff always friendly and accommodating. Only problem was with having enough clean wash rags at the time of check in. But they always made it right. I would recommend!
Thank you for the positive feedback. We look forward to your next visit.
Thank you for your feedback. We are glad you enjoyed the property and we look forward to seeing you again soon.