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Ontario Airport Hotel & Conference Center

3.5 out of 5.0

Ontario Airport Hotel & Conference Center

3.5 out of 5.0
Overview Reviews Amenities & Policies
700 N Haven Ave, Ontario, CA
1-844-663-2269
4.2
out of 5
"Good!"
See all 129 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Couples
  • Business

Recent guest reviews

I had a late arrival and check in that went very well.

Very convenient to airport, I had a very early flight. Used room service, moderately priced, quick and tasted great. I frequently fly from Ontario airport and will be be using this hotel again. Only negative comment would be frequent sirens. Must be close to fire department or police station. Of course they would have no control over number of call outs.

I discovered some black mold on the shower curtain. Housekeeping replaced the curtain, but I left three messages for management and have received no reply.

The food was very good. I would have liked if the food convenience stand in the lobby was opened a bit later in the afternoon.

I found the Ontario Airport Hotel and Conference Center to be clean and comfortable. The staff were helpful and friendly. The facilities are a bit dated but they've done a good job helping them to look up to date.

The property was conveniently located for the purposes of my stay. The rooms were relatively clean although the carpet indicated that this facility might need updating. The staff was friendly and very helpful.

our flight was delayed, they gave us a room until the flight was ready. great staff. the room did not have any usb charging outlets..

The front desk staff in the evening for check in were great! I've never had bad service with the front desk. Fast, friendly and just made me smile - Luis was great this trip. Always a quiet, comfortable stay - good location close to the airport, restaurants and near Ontario Mills. A place to eat and bar onsite, as well as a coffee bar in the morning. Bathrooms are a little small, but otherwise it is my go to place when I am in the area.

very happy with my stay and look forward to coming again, if in the area

First time here.,. Its a nice hotel, convenient parking also.,close to ontario mills which is a plus :) comfortable to stay in :) Highly recommended!!!

Very comfortable bed and friendly staff. Great food from the bar.

Hotel is convenient to the airport with a fast free shuttle. Hotel staff is exceptional. Try the hotel bar for great service. I had the salmon dinner and it was exceptional.

Didn't spend a lot of time at hotel but it's a nice one.

Plenty helpful staff members to assist us with facilities. Room Service was most enjoyable.

700 N Haven Ave Ontario CA

Hotel highlights

  • Walking distance to Citizens Business Bank Arena
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Citizens Business Bank Arena is a short stroll from Ontario Airport Hotel & Conference Center, and other popular attractions like Ontario Mills Shopping Mall are within a few miles (5 km). This 309-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a coffee maker, a laptop-compatible safe, and a phone.


Property features

At Ontario Airport Hotel & Conference Center, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility)

King 1 | Sleeps 2
from $80

Standard Room

Full 1 | Twin 2 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Executive Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Ontario Airport Hotel & Conference Center

Everyone (47) Couples (27) Business (22) Family (16) Other (7) Friends (8)
4
Partner Couples Families

I had a late arrival and check in that went very well.

By on May 28, 2019

Review comment responded on May 29, 2019

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. It was a pleasure to have you as our guest, and we hope to welcome you back again soon! Sincerely, Stephanie Goss Assistant Front Office Manager

5
Families

Very convenient to airport, I had a very early flight. Used room service, moderately priced, quick and tasted great. I frequently fly from Ontario airport and will be be using this hotel again. Only negative comment would be frequent sirens. Must be close to fire department or police station. Of course they would have no control over number of call outs.

By on May 28, 2019

Review comment responded on May 29, 2019

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. It is wonderful to hear that you enjoyed your stay, including our convenient location to the airport and Room Service from Mr.J restaurant. We appreciate your feedback, and look forwards to seeing you again soon! Sincerely, Stephanie Goss Assistant Front Office Manager

5
Everyone

By on May 8, 2019

Review comment responded on May 10, 2019

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. It was a pleasure to have you as our guest, and we hope to welcome you back again soon! Sincerely, Stephanie Goss Assistant Front Office Manager

2
Everyone

I discovered some black mold on the shower curtain. Housekeeping replaced the curtain, but I left three messages for management and have received no reply.

By on Apr 6, 2019

Review comment responded on Apr 17, 2019

Dear C, Thank you for taking the time to review your recent experience with us. Although I was happy to hear that housekeeping was able to rectify the issue found in your guest room, I would like to truly apologize for the inconvenience experienced, as well as the delay in management response. We hope you will allow us another opportunity to welcome you back as our guest and show you how great this hotel can truly be. Sincerely, Stephanie Goss Assistant Front Office Manager

4
Friends

The food was very good. I would have liked if the food convenience stand in the lobby was opened a bit later in the afternoon.

By on Apr 5, 2019

Review comment responded on Apr 17, 2019

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. We are delighted to hear you enjoyed your stay, and your feedback is truly appreciated. We hope to welcome you back again soon! Sincerely, Stephanie Goss Assistant Front Office Manager

4
Everyone

By on Mar 24, 2019

Review comment responded on Apr 1, 2019

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. It was a pleasure to have you as our guest, and we hope to welcome you back again soon! Sincerely, Stephanie Goss Assistant Front Office Manager

4
Families Business Business Travelers

I found the Ontario Airport Hotel and Conference Center to be clean and comfortable. The staff were helpful and friendly. The facilities are a bit dated but they've done a good job helping them to look up to date.

By on Mar 13, 2019

Review comment responded on Mar 13, 2019

Dear Michael, Thank you so much for taking the time to review your recent experience with us. We appreciate your kind feedback, and we hope to welcome you back again soon! Sincerely, Stephanie Goss Assistant Front Office Manager

4
Families Business Business Travelers

The property was conveniently located for the purposes of my stay. The rooms were relatively clean although the carpet indicated that this facility might need updating. The staff was friendly and very helpful.

By on Feb 25, 2019

Review comment responded on Feb 26, 2019

Dear Valued Guest, Thank you for reviewing our property during your recent visit. I am pleased to hear that you found our location convenient for your travels, and your compliments to our staff are truly appreciated. We hope to welcome you back again soon! Sincerely, Stephanie Goss Assistant Front Office Manager

5
Partner Couples Families

our flight was delayed, they gave us a room until the flight was ready. great staff. the room did not have any usb charging outlets..

By on Feb 21, 2019

Review comment responded on Feb 21, 2019

Dear Valued Guest, Thank you for staying with us and for taking the time to review your experience here at the Ontario Airport Hotel. It was a pleasure to have you as our guest, and we hope to see you again soon if your future travels bring you back to the Ontario area! Sincerely, Stephanie Goss Assistant Front Office Manager

4
Business Business Travelers

The front desk staff in the evening for check in were great! I've never had bad service with the front desk. Fast, friendly and just made me smile - Luis was great this trip. Always a quiet, comfortable stay - good location close to the airport, restaurants and near Ontario Mills. A place to eat and bar onsite, as well as a coffee bar in the morning. Bathrooms are a little small, but otherwise it is my go to place when I am in the area.

By , from Romeoville, IL us on Feb 13, 2019

Review comment responded on Feb 15, 2019

Dear Jennifer, Thank you very much for your kind review. It is wonderful to hear that you enjoyed your stay and we appreciate your compliments to our friendly staff. We look forward to another opportunity to welcome you back as our guest! Sincerely, Stephanie Goss Assistant Front Office Manager

Ontario Airport Hotel & Conference Center

700 N Haven Ave, Ontario, CA 91764