I was going on a cruise. It was extremely helpful that their shuttle went back-and-forth to the cruise port. But what would make it even better is if they went to the Long Beach airport as well. But, it will be my hotel of choice for the next cruise!
My stay was short but for the time that I was there the location was great and the staff were friendly. Would stay here again.
Nice enough rooms with views of the harbor (on my side of the hotel). A bit noisy as it is located at the entrance to a freeway and local drivers seem to enjoy roaring up the ramp.
nothing to add
It was nice
It was to long of a check in process.
Economical option in downtown Long Beach
I would have preferred the beach view, but other than that everything was great!
Don’t be fooled by the pictures. On our first day there we found out we had to pay for parking which is around the corner from the building. The piles of trash against the hotel building should have been a red flag. Our floor had trash bags full by the elevators for days, the room had dust collected around the carpet edges as if it hadn’t been vacuumed in years and we found stains on our kids bed. You would think during Covid they’d stop spot checking and change the sheets! We were horrified and stayed with family for the remainder of our trip.
Long hike from parking and two elevators. Restaurant marginal but nice room, lots hot water and close to everything.
I did not the fact that i have to pay separately for parking
Friendly staff. Pool area furniture very disappointing. Cheap furniture and torn up pillows. Pool area doesn't feel like you are renting a room at Hilton. Very disappointing.
Hilton Long Beach Hotel places you in Harbor, within a leisurely stroll of popular sights such as Aquarium of the Pacific and Long Beach Convention and Entertainment Center. This 399-room, 3.5-star hotel has conveniences like an outdoor pool, a gym, and a 24-hour business center.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to noon.
The 399 rooms have an array of amenities, including MP3 docks, refrigerators, and coffee makers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Video-game consoles, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
At Hilton Long Beach Hotel, guests enjoy an outdoor pool, a gym, and WiFi in public areas. Parking is available for USD 27.00 per night (USD 32.00 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and a microwave in a common area.
I was going on a cruise. It was extremely helpful that their shuttle went back-and-forth to the cruise port. But what would make it even better is if they went to the Long Beach airport as well. But, it will be my hotel of choice for the next cruise!
My stay was short but for the time that I was there the location was great and the staff were friendly. Would stay here again.
Dear Kathleen, Thank you for your feedback. We look forward to your return! Happy Holidays!
Nice enough rooms with views of the harbor (on my side of the hotel). A bit noisy as it is located at the entrance to a freeway and local drivers seem to enjoy roaring up the ramp.
Dear Robert, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our nice rooms and harbor views. Thank you for staying with us and we look forward to seeing you again. Best, Swietlana Cahill General Manager
nothing to add
Dear Artie, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Swietlana Cahill General Manager
It was nice
Dear Chad, Thank you for your kind review. It was our pleasure hosting you and we hope to see you again. Best, Swietlana Cahill General Manager
It was to long of a check in process.
Dear Jimmy Alexis, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. I'm sorry for your poor arrival experience. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Swietlana Cahill General Manager
Economical option in downtown Long Beach
Dear Anonymous, It is fantastic to hear that you enjoyed your stay and found us to be a good value. We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Swietlana Cahill General Manager
I would have preferred the beach view, but other than that everything was great!
Dear Anonymous, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location while in town. There is no better compliment than a return visit, so we hope to see you again soon. Best, Swietlana Cahill General Manager
Don’t be fooled by the pictures. On our first day there we found out we had to pay for parking which is around the corner from the building. The piles of trash against the hotel building should have been a red flag. Our floor had trash bags full by the elevators for days, the room had dust collected around the carpet edges as if it hadn’t been vacuumed in years and we found stains on our kids bed. You would think during Covid they’d stop spot checking and change the sheets! We were horrified and stayed with family for the remainder of our trip.
Dear Anonymous, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. I sincerely regret any lapses in cleanliness you encountered as this is a high focus area. Your feedback is greatly appreciated, and we hope to have the opportunity to better serve you on a return visit. Sincerely, Swietlana Cahill General Manager
Dear James, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our shuttle service. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Swietlana Cahill General Manager