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Recent guest reviews

i stayed one late night, 7 hours only. staff was helpful.

Please , for your own sake! Pay the $20 dollar difference somewhere else!

I loved the privacy, the flexibility when the tv wasn’t working and upgrading our room after, and the amount of space along with parking that we had

I didn’t like it. It’s a motel with the name of hotel.

Property was more updated in the rooms than the outside. Rooms were clean and comfortable but had no hairdryer. Didnt get a chance to have breakfast but it did look good. Would stay again if staying in the area.

I did not like that the property advertised wifi included. There was no wifi available in the room the entire time of our stay. We needed to use the wifi for work that could not be conducted on the cell phone. I informed the front desk clerk and she brushed me off saying she would restart the router. I informed the manager, Chris also. The clerk said the manager would reimburse me 10% for the wifi not working. When I asked the supervisor upon check-out, she said she didn't know anything about it and was not notified and acted as if I was not telling the truth. That's when another traveler walked in and told her the same thing that I did. She told me that I needed to speak to Chris about the credit. Even though I left my name and phone number with the front desk supervisor, Chris, the manager, never returned my call. I had to call everyday for almost a week to reach him. He said to tell you in my review that he will credit me 10% and that you would credit me since I paid in full through your site. Please do this right away. Another thing I didn't like was the falsification of their name. They have Glen Capri "Motel" written in large letters on the building. It's clear they are a motel and not an "inn and suites"!!

Room was good and breakfast was good . Slept well but the clean towel they give you had pubic hairs . Ewwww be careful with the towels. These were the fresh ones they brought up to my room since there was only 1towel in room i requested more and thats when i seen hairs in the towels

The retro room decor was exciting. Lots of character.

Scaring i called and said it was the wrong date this landy said its right date. No it wasnt . i am asking for my money back i had to stay at a diffent hotel . when i walked into the place it smelled like pot.it was not clean. I dont care about the. Price this was the office

Close to many points of interest that Burbank has to offer

Location and staff excellent customer service! For someone like me for a quick stop and early start that was just it.

The room was filthy. Sticky drips all over the floor. The furnishings were very sparse, just a bed a desk and a chair. Definitely not worth the 'original price'. At least the breakfast was decent.

Fairly disappointed with the condition of this hotel. Room was not even finished. Their was electrical wire sticking out in the bathroom from the wall, water stains all over the ceiling above the hot tub. It was a good attempt to make a motel look nicer but very disappointed.

The rooms have been recently remodeled. Nice decoration. But our room was dirty, especythe bathroom, there was hair on the floor and dust as if it had not been swept and moped.

The young lady in the front was very nice and the room was very impressive I had a great time

The hotel (a motel, actually) is spare but 100% adequate for a sleepover at a very reasonable price. My very large room had recently been renovated: Nicely furnished and very clean. The staff was gracious and accommodating.

San Fernando Road Glendale CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located in Grandview within 2 miles (3 km) of Nickelodeon Animation Studio, Glen Capri Inn & Suites - Burbank Universal is within a few miles (5 km) of other popular sights such as Los Angeles Zoo. This 49-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.


Rooms

All of Glen Capri Inn & Suites - Burbank Universal's 49 rooms are air-conditioned and have an array of amenities, including phones, ironing boards, and desks. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries.


Property features

Guests of Glen Capri Inn & Suites - Burbank Universal enjoy free WiFi in public areas, microwave in a common area, and a TV in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This smoke-free hotel also has a vending machine.

Room options

Exclusive Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Single Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Deluxe Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Glen Capri Inn & Suites - Burbank Universal

Everyone (27) Couples (14) Business (3) Family (11) Friends (5) Other (6)
4
Business Business

i stayed one late night, 7 hours only. staff was helpful.

By on Aug 25, 2020

Review comment responded on Sep 26, 2020

thank you for the kind review. glad you had a positive time while here.

1
Business Business

Please , for your own sake! Pay the $20 dollar difference somewhere else!

By , from Los Angeles on May 30, 2020

Review comment responded on May 30, 2020

looks like you did not have a good stay with us. sorry to hear that. we strive to be better each day.

5
Partner Couples

I loved the privacy, the flexibility when the tv wasn’t working and upgrading our room after, and the amount of space along with parking that we had

By , from Burbank on May 28, 2020

Review comment responded on May 30, 2020

thank you for the kind review we are glad you enjoyed your stay with us.

1
Partner Couples

I didn’t like it. It’s a motel with the name of hotel.

By on Mar 4, 2020

Review comment responded on Mar 12, 2020

looks like we didn't meet your expectations. we are sorry about that. we do have a motel sign that is lit up at night very large so everyone can see this.

1
Everyone

By on Nov 25, 2019

Review comment responded on Dec 13, 2019

im sorry we did not meet your expectations when you stayed with us. we are working our best to make every experience a good one.

4
Everyone

Property was more updated in the rooms than the outside. Rooms were clean and comfortable but had no hairdryer. Didnt get a chance to have breakfast but it did look good. Would stay again if staying in the area.

By on Oct 12, 2019

Review comment responded on Dec 14, 2019

thanks for the kind words. we are sorry you missed the breakfast it is really good! we do hope to see you again at the property in the future.

2
Partner Couples

I did not like that the property advertised wifi included. There was no wifi available in the room the entire time of our stay. We needed to use the wifi for work that could not be conducted on the cell phone. I informed the front desk clerk and she brushed me off saying she would restart the router. I informed the manager, Chris also. The clerk said the manager would reimburse me 10% for the wifi not working. When I asked the supervisor upon check-out, she said she didn't know anything about it and was not notified and acted as if I was not telling the truth. That's when another traveler walked in and told her the same thing that I did. She told me that I needed to speak to Chris about the credit. Even though I left my name and phone number with the front desk supervisor, Chris, the manager, never returned my call. I had to call everyday for almost a week to reach him. He said to tell you in my review that he will credit me 10% and that you would credit me since I paid in full through your site. Please do this right away. Another thing I didn't like was the falsification of their name. They have Glen Capri "Motel" written in large letters on the building. It's clear they are a motel and not an "inn and suites"!!

By , from San Diego on Sep 11, 2019

3
Family with small children

Room was good and breakfast was good . Slept well but the clean towel they give you had pubic hairs . Ewwww be careful with the towels. These were the fresh ones they brought up to my room since there was only 1towel in room i requested more and thats when i seen hairs in the towels

By on Sep 3, 2019

5
Family Family

The retro room decor was exciting. Lots of character.

By on Aug 4, 2019

1
Family Family

Scaring i called and said it was the wrong date this landy said its right date. No it wasnt . i am asking for my money back i had to stay at a diffent hotel . when i walked into the place it smelled like pot.it was not clean. I dont care about the. Price this was the office

By on Jun 20, 2019

Glen Capri Inn & Suites - Burbank Universal

6700 San Fernando Road, Glendale, CA 91201
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