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Crowne Plaza Los Angeles Harbor Hotel

3.5 out of 5.0

Recent guest reviews

Staff was amazing, room was decent for the price. We had a nice view of the harbor. Hotel is going through some renovations and it was a bit noisey our last day. Elevators were on the fritz quite a bit during our stay. But overall it was ok. Would definitely stay again.

I loved how clean the room was. The ambiance was great. Bed and pillows were super comfortable. When I had the Do Not Disturb sign, housekeeping actually left me alone! (Other hotels will still knock). Only suggestion I have is, for bathroom towels, add a bar in bathroom to hang them for drying. Their parking garage was nice, leading straight to the hotel. I'd definitely come back again. Oh, and the view of the marina is priceless!

Going through stupid renovations which orbit lacked to explain before travel and the hotel was way to far off from Downtown LA.

Received a free upgrade upon arrival. Pleasant surprise. Staff was great and very courteous.

The staff was always kind and helpful, the hotel was walking distance to several streets of cute shops, and also had easy access to the freeways. I had no complaints.

The person at the check-in desk was terrific. They are working on the elevators so most of the time only one was working - the alternate elevator was alarming, felt wobbly door would take forever to open. I wanted to take the steps but it required the front dest using a key to enter from the outside of the building - baffled that I could not use my hotel card to enter. The hot water in room would not turn off all the way, the handle would just spin around!!! DOH, I expect more for $185 a nigh in San Pedro of all places.

Picked this hotel because it seemed to be the nicer one nearest to the cruise terminal in San Pedro. From the outside, it looks beautiful. However: 1) My bathroom sink did not drain - at all. 2) The toilet didn't flush unless you hold the handle down for an extended period of time 3) The A/C did not cool the room down. Was about 90 in the room when I arrived and in the morning, it was still 82 degrees with the A/C running full blast all night. 4) The hallways have no A/C. Windows wide open 5) Got into bed and sheets were covered with sand. Cannot recommend. Complained to management, but so far no relief.

While the staff members were pleasant and helpful, they coulsn't hide the fact that this hotel is past its prime. Every inch has been given a cosmetic facelift, but most customers can see past that. Plug-ins in the room were not plentiful and out of good working order; windows were horribly dirty;the workout facility didn't have working A/C. Overall, this hotel is tired and old.

Excellent service and rooms, great beds, service and directions

Hotel and room were very nice. Bed was comfortable, large room and very clean. Restaurant downstairs with terribly slow service even though there were literally five parties in the restaurant. Food was awful and over priced as well

was able to go to battleship iowa & the naval museum, very interesting

We had two issues with our one night stay. The first is excusable, that the bathroom sink was falling through the basin. It's a maintenance issue and we reported it. I'm sure it'll be taken care of. The second was an issue with bill cramming. We ordered room service for a $18 salad and it turned into a $38 bill. When we brought it to their attention, they told us to talk to the front desk. The front desk told us that we should have dealt with it when the food was delivered. What actually happened was they added $8.24 of bogus charges that were not advertised. When we spoke to their management, their management wanted to take away the tip that we wrote to their workers. It's inexcusable to take tips away from your workers! When we couldn't come up to a solution, we walked away from the hotel and filed a dispute with our credit card company. The credit card company found fault with the hotel and resolved this in our favor. We only disputed $8.24 and this was far too much work for $8.24.

Convenient to the Catalina Espress, lovely room and a very good restaurant in which we upgraded for 10.00 more to enjoy their breakfast buffet.

Hotel is being renovated. The smell of paint fills the room through the ventilation. Fitness center is a joke with one elliptical-broken - and two of four weight machines broken. My room wasn't vacuumed. Bathroom could have been cleaner. I went to the restaurant and they took twenty minutes to bring a slice of cold Apple pie to go.

Stayed here for a wedding in the area. Nice staff, adequately clean rooms. Bartenders were great.

I was passing through for work and for the price and quality of the hotel I don't know that there is anything better in the area. I was very pleased with the experience I had at the hotel.

it was in a great location but the hotel itself was really standard and the rooms were very plan.

Location is the best. Easy access. Walking distance to many nice attractions. Decent part of the neighborhood. A few blocks away at the CVS there were some bums aggressively begging for money when not talking on their cell phones and smoking cigarettes (can't afford food, but can afford cigarettes and cell phones#. Staff was excellent. Cleaning staff was honest: we left laptop computers and a tablet in our room without incident #not recommended#. The hotel itself is not perfectly maintained. Some minor scratch graffiti in the elevators, sound of metal when the elevator reaches the first floor, little issues here and there. Construction of the hotel is strange: the floors and ceilings are not flat or level. No cracks in walls to indicate a dangerous situation - probably just a rush during construction. The room was fairly comfortable. Sheets extremely clean - perfectly white. Some dust at the exhaust vent. Pillows were fluffy when we went to bed but got very flat by morning. Air conditioner made some noise, so we just left it turned off at night since the weather was so moderate and the bedding was warm. Great view of the USS Iowa and the busy LA port. We rented 2 rooms and got connecting rooms - nice of them to accommodate #staff is really quite good). Not perfect, but good and safe. Excellent value. Would stay here again.

We stayed on the 9th floor for 4 nights. A lovely, well-appointed room with a comfortable bed, high-end bedding, roomy and had a wonderful view of the harbor and the hills. I could see sunset and sunrise, as well as the pool and whirlpool below. There was no water pressure the first morning we were there, but staff quickly came to set it right. Parking spaces in the underground were filled early the 2nd night we were there, but we managed. The gate into the lot is not manned nor locked, and that is something to be considered. We really enjoyed our stay and would stay there again. Breakfast on the check-out morning was tasty, staff were friendly and eager to provide service. All areas of the hotel were super-clean.You can't ask for more than that. RDL,HSL from Toronto, Canada.

It is a 3 stars hotel with a 4+ stars price. It is not business friendly as expected

601 S Palos Verdes St San Pedro CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Crowne Plaza Los Angeles Harbor Hotel places you within a 15-minute drive of popular attractions such as Long Beach Convention and Entertainment Center and Aquarium of the Pacific. This 3.5-star hotel has 244 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's in central San Pedro and also within a 20-minute drive of RMS Queen Mary and StubHub Center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 244 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

At Crowne Plaza Los Angeles Harbor Hotel, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. Parking is available for USD 5.00 per day (USD 10.00 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 10 meeting rooms, and a conference center.

Room options

Standard Room

Full 1 | King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Crowne Plaza Los Angeles Harbor Hotel

Everyone (14) Business (4) Couples (7) Family (12) Other (2) Friends (1)
4

going through some renovations but nice otherwise

Everyone

Staff was amazing, room was decent for the price. We had a nice view of the harbor. Hotel is going through some renovations and it was a bit noisey our last day. Elevators were on the fritz quite a bit during our stay. But overall it was ok. Would definitely stay again.

By on Apr 22, 2018

Review comment responded on Apr 26, 2018

Dear guest, We apologize for the inconvenience, we are trying our best to go through our modernization with less interruption as possible. We will share this with the staff so we can avoid it from happening again. Yours truly,

5

nice & clean!

Everyone

I loved how clean the room was. The ambiance was great. Bed and pillows were super comfortable. When I had the Do Not Disturb sign, housekeeping actually left me alone! (Other hotels will still knock). Only suggestion I have is, for bathroom towels, add a bar in bathroom to hang them for drying. Their parking garage was nice, leading straight to the hotel. I'd definitely come back again. Oh, and the view of the marina is priceless!

By , from Clearwater, FL on Apr 22, 2018

Review comment responded on Apr 26, 2018

Dear Jessica, We are glad to hear that you enjoyed your stay here in our hotel, I will pass this on to the appropriate department so that we can improve. We hope to see you again soon. Yours truly,

1
Everyone

Going through stupid renovations which orbit lacked to explain before travel and the hotel was way to far off from Downtown LA.

By on Apr 2, 2018

Review comment responded on Apr 11, 2018

Dear guest, We apologize for the inconvenience and for failing to inform you about the improvements and modernization being done in our hotel. However, we have to make these steps in order to provide a better experience to our guest, we hope that you give us another chance next time you visit San Pedro and see all the improvements we are doing. Yours truly

4

very nice staff. motel going through some renovati

Everyone

Received a free upgrade upon arrival. Pleasant surprise. Staff was great and very courteous.

By on Mar 29, 2018

5
Everyone

The staff was always kind and helpful, the hotel was walking distance to several streets of cute shops, and also had easy access to the freeways. I had no complaints.

By on Mar 24, 2018

2

stayed on night for business

Everyone

The person at the check-in desk was terrific. They are working on the elevators so most of the time only one was working - the alternate elevator was alarming, felt wobbly door would take forever to open. I wanted to take the steps but it required the front dest using a key to enter from the outside of the building - baffled that I could not use my hotel card to enter. The hot water in room would not turn off all the way, the handle would just spin around!!! DOH, I expect more for $185 a nigh in San Pedro of all places.

By on Feb 22, 2018

1

expensive junky hotel

Everyone

Picked this hotel because it seemed to be the nicer one nearest to the cruise terminal in San Pedro. From the outside, it looks beautiful. However: 1) My bathroom sink did not drain - at all. 2) The toilet didn't flush unless you hold the handle down for an extended period of time 3) The A/C did not cool the room down. Was about 90 in the room when I arrived and in the morning, it was still 82 degrees with the A/C running full blast all night. 4) The hallways have no A/C. Windows wide open 5) Got into bed and sheets were covered with sand. Cannot recommend. Complained to management, but so far no relief.

By , from San Diego on Oct 28, 2017

3

not the "la" experience we imagined

Everyone

While the staff members were pleasant and helpful, they coulsn't hide the fact that this hotel is past its prime. Every inch has been given a cosmetic facelift, but most customers can see past that. Plug-ins in the room were not plentiful and out of good working order; windows were horribly dirty;the workout facility didn't have working A/C. Overall, this hotel is tired and old.

By , from Grand Forks, ND on Jul 5, 2017

5
Everyone

Excellent service and rooms, great beds, service and directions

By , from Denver CO on May 18, 2017

4

nice hotel with views

Everyone

Hotel and room were very nice. Bed was comfortable, large room and very clean. Restaurant downstairs with terribly slow service even though there were literally five parties in the restaurant. Food was awful and over priced as well

By , from Rochester, NY on Apr 10, 2017