Nothing that stands out. The room was clean. The parking fee was high. For about 30 minutes, there was a pounding sound coming from somewhere which could not be identified by the staff. That was annoying.
The parking fee in the property was too high and not properly disclosed on Orbitz. Location of the property was convenient.
Road noise unavoidable. Parking is tiny. Basic hotel for basic stay.
Hotel staff is very friendly and attentive. In and out parking very convenient and prompt at about 50% less per night than nearly hotels. Room configuration was a bit weird...walked into room and immediately walked into bathroom sink in the foyer. AC blows very strong from single unit makes for some uncomfortable sleeping conditions. We tuned off AC and opened patio door.
When I checked out of this hotel I was happy to pay the full amount for my extended stay, it totalled 3,776.73. When I checked my credit card account that charge was there, but there was also a $2000 charge from the hotel a few days before I checked out. I was not informed about this and there is no justification for it. I called the hotel and the person who answered weren't able to explain it. Several business days have gone by and there hasn't been a refund. There is no reason for this charge, I paid in full for everything, there was no damage or any issue with my stay.
Great value and location for the money spent. Friendly staff and walking distance to Century City Mall.
The thing this hotel has going for it is location and is priced for that reason. They have done a good job of rehabbing and older hotel. If it were not for the location, the rooms being small and the sink being in the bedroom - no privacy except for the toilet, this would be just an ok hotel. The staff though was excellent and willing to accomodate our needs. Breakfast and lunch area and food good. Very clean rooms and lobby Do not get a room on the Olympic blvd side as it is way to noisy with traffic.
My room was a great size and the staff was extremely helpful and hospitable. The lobby, bistro, and other common areas were updated and up to par with most places I've stayed for this price. My only problem with the hotel was that I felt it needed updating in the room/halls. It just seemed old and had a weird smell to it. Once you stepped onto the elevator and went upstairs you could tell the hotel hadn't been touched in a long time cosmetically.
Adequate clean and comfortable. A bit pricey but a nice hotel. Good location for sight seeing
We stayed one night. The room was clean and adequate.
The worst hotel experience ever. Sits right on a major road. Unless you have a back room get ready to not sleep. It is very loud. And Paul, the general manager, has no customer service skills. The room that was promised to us (not facing the road) was not given to us and instead we faced the street. We didn't sleep a wink. Paul instead of trying to rectify the situation did nothing. Probably because he gets complaints a lot. Horrible horrible customer service from the Paul. And a hotel not worth a dime! Go elsewhere. We went to a hilton and they gave us a free night after hearing about Paul and this hotel. That is service.
I had booked this hotel for talent because we were on location near the hotel. Sadly the talent woke up with several bug bites and we had to cancel her shoot because of it. I don't what kind of insect bits they were but its a shame that this experience left her so distrought and there was nothing we could do to rectify the situation.
Nice, clean, comfortable room with relatively low price. Good customer service. I would use the hotel again.
Our only complaint is that we were not made aware that the hotel was under construction. I'm sure once construction is done, it will be a great place to stay. It was a maze to get to our hotel room and there was not much space to hang out. If you are looking for just a place to stay, it does the job but if you like hanging out at the hotel and like to enjoy what the hotel has to offer, maybe not.
Michael the Hotel Manager was very personable and helpful
As usual, all the staff, from the highly-skilled parking attendants to the front desk personnel to the restaurant wait people, were friendly and anxious to please. It outweighs any minor complaints.
Hotel was very clean and staff very helpful and friendly.
The hotel was very convenient to family; within walking distance. The valet service was exceptional; never met a friendlier bunch! Remembered which exit we needed to use (to avoid exiting one-way opposite to where we needed to go) each time we left the hotel property.
Located in Century City within a short walk of Westfield Century City, Courtyard by Marriott Los Angeles Century City/Beverly Hills is within 2 miles (3 km) of other popular sights such as Rodeo Drive. This 3-star hotel welcomes guests with 136 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a spa tub.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
All of Courtyard by Marriott Los Angeles Century City/Beverly Hills's 136 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free weekday newspapers, video-game consoles, and safes are also standard.
At Courtyard by Marriott Los Angeles Century City/Beverly Hills, guests have access to a 24-hour fitness center, a spa tub, and free WiFi in public areas. Valet parking is offered for USD 22 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Nothing that stands out. The room was clean. The parking fee was high. For about 30 minutes, there was a pounding sound coming from somewhere which could not be identified by the staff. That was annoying.
The parking fee in the property was too high and not properly disclosed on Orbitz. Location of the property was convenient.
Road noise unavoidable. Parking is tiny. Basic hotel for basic stay.
Hotel staff is very friendly and attentive. In and out parking very convenient and prompt at about 50% less per night than nearly hotels. Room configuration was a bit weird...walked into room and immediately walked into bathroom sink in the foyer. AC blows very strong from single unit makes for some uncomfortable sleeping conditions. We tuned off AC and opened patio door.
We pride ourselves in having one of the lowest Parking Fees in the Market. We will look into AC issue in hopes of making it better. Come back and see us soon!
When I checked out of this hotel I was happy to pay the full amount for my extended stay, it totalled 3,776.73. When I checked my credit card account that charge was there, but there was also a $2000 charge from the hotel a few days before I checked out. I was not informed about this and there is no justification for it. I called the hotel and the person who answered weren't able to explain it. Several business days have gone by and there hasn't been a refund. There is no reason for this charge, I paid in full for everything, there was no damage or any issue with my stay.
I am glad we were able to resolve this issue, thank you for your patience.
Great value and location for the money spent. Friendly staff and walking distance to Century City Mall.
The thing this hotel has going for it is location and is priced for that reason. They have done a good job of rehabbing and older hotel. If it were not for the location, the rooms being small and the sink being in the bedroom - no privacy except for the toilet, this would be just an ok hotel. The staff though was excellent and willing to accomodate our needs. Breakfast and lunch area and food good. Very clean rooms and lobby Do not get a room on the Olympic blvd side as it is way to noisy with traffic.
My room was a great size and the staff was extremely helpful and hospitable. The lobby, bistro, and other common areas were updated and up to par with most places I've stayed for this price. My only problem with the hotel was that I felt it needed updating in the room/halls. It just seemed old and had a weird smell to it. Once you stepped onto the elevator and went upstairs you could tell the hotel hadn't been touched in a long time cosmetically.
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