The property/resort was dated and didn't have much in the way of kids activities. The kids pool was a minimum of 3.5 ft which ruled out small children. No babysittering services and the kids had to be 14 and over to be keft in the kids center
Pool location and the Bar and Grills and having the classes down stairs for crafts
The common areas were well maintained and it was a great central location with great things to do in walking distance. The downside is that the room had a musty/moldy smell. The hotel tried to put an ionizer in the room and shampoo the couch in the room, but it had a bad humidity issue. We traveled with friends who had the exact same design and layout of a room on the same property and they didn't have an issue.
We had a great trip amazing adventure!! Right on the beach and the pool area were amazing!! Ohana grill was convenient and friendly.
Had everything we needed. the only drawback was the food
I wish, in addition to complementary coffee in the lobby, they had hot water and tea bags too.
We didnt get checked in around 6pm and arroved at 2pm. Had to change our rooms bcs sofas and carpet wad wet. The room they changed us to had the same smell but wasnt wet. As we wete enering the room we seen a roach and all the front dexk had to say for everything wad "oh sorry". Not very welcoming or friendly
Great vacation place to stay . Amazing pool and lounge.
Openness of the area Unable to access the beach directly.
Very accommodating when we had an issue with the room location.
Nice view. Clean room. Could have used used a few things and a little friendlier staff but maybe it was just me.
We had a wonderful stay. Great views, Friendly Staff, Lots of things for the family to do. We loved the breakfast buffet.
it was beautiful. loved everything about it. Everything was right there when needed. The staff was great.
Kaanapali Beach Club Resort by Diamond Resorts places you within 3 miles (5 km) of popular attractions like Whalers Village and Black Rock. This 413-room, 3.5-star condo resort welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7:00 AM to 11:00 AM.
Each condo features a kitchenette and a lanai, and there's space to spread out with a sitting area. Guests can expect to find free WiFi and a 40-inch flat-screen TV with cable channels and a DVD player. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a ceiling fan, and a safe. Housekeeping is available once per stay.
Guests of Kaanapali Beach Club Resort by Diamond Resorts have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly condominium resort include an arcade/game room, express check-out, and laundry facilities.
The property/resort was dated and didn't have much in the way of kids activities. The kids pool was a minimum of 3.5 ft which ruled out small children. No babysittering services and the kids had to be 14 and over to be keft in the kids center
Thank you
Pool location and the Bar and Grills and having the classes down stairs for crafts
Thank you we appreciate your feedback
The common areas were well maintained and it was a great central location with great things to do in walking distance. The downside is that the room had a musty/moldy smell. The hotel tried to put an ionizer in the room and shampoo the couch in the room, but it had a bad humidity issue. We traveled with friends who had the exact same design and layout of a room on the same property and they didn't have an issue.
Aloha we’re sorry that you had problems with your room. Thank you for the feedback we work hard to make our guests happy.
We had a great trip amazing adventure!! Right on the beach and the pool area were amazing!! Ohana grill was convenient and friendly.
Thank you come back and see us!
Had everything we needed. the only drawback was the food
Thank you. I am sorry that you weren’t happy with the food we strive to make our guests happy.
I wish, in addition to complementary coffee in the lobby, they had hot water and tea bags too.
We will keep your comments in mind when making improvements, thank you for the review!
We didnt get checked in around 6pm and arroved at 2pm. Had to change our rooms bcs sofas and carpet wad wet. The room they changed us to had the same smell but wasnt wet. As we wete enering the room we seen a roach and all the front dexk had to say for everything wad "oh sorry". Not very welcoming or friendly
Aloha we’re sorry that you experienced this during your stay. We work hard to make our guest happy and always try to fix any issues. Thank you for letting us know.
Great vacation place to stay . Amazing pool and lounge.
Thank you
Thank you for your rating.