Standard Room
Queen 1 | Sleeps 2
from $239
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Aston Kaanapali Shores
3.5 out of 5.0
4.0
out of 5
"Good!"
See all 476 reviews
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Recent guest reviews
Beautiful place, the rooms do need to be remodeled, the rooms have a smokey smell? We loved the ocean view and the kids lived the pool! very close to some really nice beaches where we spent most of our time.
Property is dated & the beach is non-existent. The staff is not empowered to make any decisions or resolve any issues. Orbitz lists the room with a "view" (listing has now been changed) when the only view was of a parking lot. Had to pay an additional $20/day (originally $30/day) to get the room expected. Must also pay an additional $20/day for an amenity fee whether you use any amenities or not. Wifi is part of the amenity fee despite being listed as "free". Add another $9 per day for parking. We could've stayed at a much nicer hotel at the price paid once the additional charges were added on. We will avoid all Aston hotels for all travels in the future.
We really liked the location, free towels and free DVD rental system. The Maui Jim scuba lesson offering was incredible and the best deal in Maui! The hotel itself was clean and the jungle pool was awesome. Our room (344) was pretty poor quality with dumpy appliances (super noisy dishwasher & and ice maker). It was a nice perk having W & D! The popcorn ceilings and Spectrum cable setup pretty poor quality. The fixes and details in bathroom were also pretty poor. The front desk did offer to upgrade our room based on our complaints, but unfortunately we didn't get message until day 5 of a 7-day trip. Not worth almost $300/night!
Beautiful ...nicer than expected. Wasn' t aware of daily resort fee ($20) and daily pkg fee ($9)
Beautiful spot....wasn't aware of daily resort and pkg fees
We absolutely loved our view from our room! The two bedroom was very comfortable and spacious.
The pool was a lot of fun for my kids. There were fountains and waterfalls. It was lighter decoratively at night. The garden area around the pool was so pretty with lots of greenery and koi pond. The beach here is not a swimming beach which was kind of disappointing. Very little sand and LOTS of rocks.
The staff were wonderful. Very friendly and helpful. Having a full kitchen was great. Nice and clean, but definitely dated.
The service people were very polite and on the ball. Activities and things to do all the time. Well manicured property. One of the best vacations I've ever had.
Excellent location... Price right... Staff were A1.
Amazing people excellent facilities. In house Expedia sight seeing guides. Pools and ocean views amazing.
It took quite awhile for them to get our room ready for us to check in. We tried getting a room at 4:00 pm. The poolside restaurant service was very slow in the morning - 9:00 am the bathrooms need to be updated.
Great property, lots to do and super nice staff rooms are clean and roomy. This our 4th time here and we will be back next year.
difficult to turn shower on bcz of the knob. walls are too thin-can hear neighbors talking through walls. I killed a cockroach in the kitchen. I'm assuming upgraded rooms dont have these problems.
Very pleasant staff. A friendly relaxed environment. Good value for the price .
Hotel highlights
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
- Fitness center
Aston Kaanapali Shores places you within 3 miles (5 km) of popular attractions like Kaanapali Beach and Whalers Village. This 463-room, 3.5-star condo resort has conveniences like an outdoor pool, free in-room WiFi, and a fitness center.
Dining
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.
Rooms
Each condo is air-conditioned and has an array of amenities, including a microwave, a refrigerator, and a dishwasher. Guests can enjoy cable TV and stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include an oven, a stovetop, and a rice cooker.
Property features
At Aston Kaanapali Shores, guests enjoy an outdoor pool, a fitness center, and a spa tub. Self parking is available for USD 9 per day. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this beach condominium resort include a sauna, free WiFi in public areas, and conference space.
Guest reviews for Aston Kaanapali Shores
Families
Partner
Couples
Family with small children
Beautiful place, the rooms do need to be remodeled, the rooms have a smokey smell? We loved the ocean view and the kids lived the pool! very close to some really nice beaches where we spent most of our time.
Families
Property is dated & the beach is non-existent. The staff is not empowered to make any decisions or resolve any issues. Orbitz lists the room with a "view" (listing has now been changed) when the only view was of a parking lot. Had to pay an additional $20/day (originally $30/day) to get the room expected. Must also pay an additional $20/day for an amenity fee whether you use any amenities or not. Wifi is part of the amenity fee despite being listed as "free". Add another $9 per day for parking. We could've stayed at a much nicer hotel at the price paid once the additional charges were added on. We will avoid all Aston hotels for all travels in the future.
Families
We really liked the location, free towels and free DVD rental system. The Maui Jim scuba lesson offering was incredible and the best deal in Maui! The hotel itself was clean and the jungle pool was awesome. Our room (344) was pretty poor quality with dumpy appliances (super noisy dishwasher & and ice maker). It was a nice perk having W & D! The popcorn ceilings and Spectrum cable setup pretty poor quality. The fixes and details in bathroom were also pretty poor. The front desk did offer to upgrade our room based on our complaints, but unfortunately we didn't get message until day 5 of a 7-day trip. Not worth almost $300/night!
Review comment
AKS_RDM responded on Apr 11, 2019
Aloha! We appreciate the time you took to share a review, and are so glad to hear that you enjoyed your stay. We appreciate your feedback as well and we're sorry to hear that you weren't happy with your garden view accommodations. We would love to welcome you again in the future should your travel plans bring you back to Maui. Mahalo.
Everyone
Review comment
AKS_RDM responded on Apr 4, 2019
Aloha! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
Everyone
Beautiful ...nicer than expected. Wasn' t aware of daily resort fee ($20) and daily pkg fee ($9)
Review comment
AKS_RDM responded on Mar 21, 2019
Aloha! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
Everyone
Beautiful spot....wasn't aware of daily resort and pkg fees
Review comment
AKS_RDM responded on Mar 30, 2019
Aloha! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. Our daily parking charge and resort fee are listed on all of our travel partner websites and our resort website as well. It would be our pleasure to welcome you again in the future! Mahalo.
Families
We absolutely loved our view from our room! The two bedroom was very comfortable and spacious.
Review comment
AKS_RDM responded on Mar 20, 2019
Aloha! We are so glad you enjoyed your vacation stay, and were comfortable in your accommodations as well as appreciated our beautiful and ideal location. We hope to welcome you again in the future on your next Hawaii vacation. Mahalo, and a hui hou (until next time).
Everyone
Review comment
AKS_RDM responded on Apr 3, 2019
Aloha! Thank you for a wonderful review. We are thrilled to hear that you loved every aspect of your stay, and that our staff, accommodations, entertainment, location, and dining all enhanced the quality of your vacation. We hope to welcome you again soon! Mahalo.
Families
The pool was a lot of fun for my kids. There were fountains and waterfalls. It was lighter decoratively at night. The garden area around the pool was so pretty with lots of greenery and koi pond. The beach here is not a swimming beach which was kind of disappointing. Very little sand and LOTS of rocks.
Review comment
AKS_RDM responded on Feb 28, 2019
Aloha, The beach fronting our resort, like all beaches in an island/shore-line environment, is subject to change by way of changing ocean swell and weather conditions. The reality is that we simply cannot control the events of nature. The beaches in other resort areas on the island have experienced similar effects, with sand having been washed away quite severely at times. While this natural phenomenon does occur from time to time, what is also true is that the sand does wash back in as well…and at different times every year. We do have very swimmable beach located immediately adjacent to us and the snorkeling directly in front of our resort is some of the best on the island. Also, while admittedly slightly less convenient, there is a wide expanse of white sand beach a 5-minute drive (2 miles) from us in the south Ka’anapali Resort area. We truly appreciate you taking the time to share your honest feedback and hope that you allow us the opportunity to welcome you home again in the future. Mahalo and warmest aloha
Families
The staff were wonderful. Very friendly and helpful. Having a full kitchen was great. Nice and clean, but definitely dated.
Review comment
AKS_RDM responded on Jan 31, 2019
Aloha! We appreciate the time you took to share a review, and are so glad to hear that you enjoyed your stay. We appreciate your feedback as well, and would love to welcome you again in the future! Mahalo.
Aston Kaanapali Shores
3445 Lower Honoapiilani Hwy, Lahaina, HI 96761Hotel Amenities
Hotel Area
Hotel Policies
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Aloha Tim, Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests and it appears that we missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo