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Hampton Inn Knoxville-West At Cedar Bluff

2.5 out of 5.0

Recent guest reviews

Check in was great but everything went downhill from there. 9:00pm not hot water no shower, 7:00am no hot water no shower. 9:00pm TV has no signal, called front des. They told me to unplug the TV and that should fix it. 9:15pm called the front desk again, still not tv. 9:30 they sent someone to check the TV. They were able to get a signal but the remote would not change channels. 10:00pm someone else comes to check the tv and finally got it to work. Refrig not working....at this point who cares. Check out time. My room rate was higher than my reservation by $30. That was supposed to be adjusted but I haven't seen it on my CC charge. Asked the front desk at check out about the no hot water issue....their response was "well I guess there were lots of shower happening.......AT 9PM AND 7AM....Give me a break. Don't think Ill be staying there again.

Very tired when we arrived but the staff and accommodations made us feel right at home.

Very clean & nice! Great place to stay! Hotel staff was very pleasant. Would recommend

This was my 2nd time staying at this hotel, I'm sure I will be back again. Very friendly staff.

Oustanding and Clean Excellent and the Sunrrounding Beautiful

The people who work here are soooo friendly. The room would of been comfortable , however, my daughter & I could not figure out why we kept getting whiffs of pungent smell. So we would cover our face with the sheets then it just smelt like bleach. We were to tired to call the office as we knew they would offer another room most likely, & neither of us wanted to pick up & move.

It's in a nice location, close to many restaurants and shopping area. The breakfast was included and it was nice. Would recommend for business and family vacation

Had to make a last minute trip to Knoxville to meet with a medical specialist. Did not want to worry about lodging. Have always found Hampton Inns to be comfortable and this one was no exception. For the room rate, I consider their included hot breakfast to be exceptional. So many choices for everyone's tastes. And so convenient to not have to leave the hotel in search of a restaurant. I recommend.

While the initial room was a smoker, the staff gladly moved me to a non-smoking room that was excellent.

This property was consistent with previous Hampton stays. There is something to be said for knowing what to expect.

The rooms were very clean the breakfast was food and the staff was great Another great and reliable Hampton stay.

Convenient, nice staff. Room was a bit cramped. Nice breakfast.

Very pleasant stay. Staff was very courteous and helpful. Booked room at last minute. Could not have been more pleased. Everything was clean and comfortable. Location was great! Overall great experience!

The room was very nice and the beds very comfortable. The only problem we had was that when the maids come in the morning, we were not ready yet. The head matron came a while later and we told her we would be leaving in about 20 minutes. When we got back 8 hours later, the room had not been cleaned at all. lack of communication and followup.

location has easy access to highway. Best of all - a wonderful, comfy bed for an excellent nights sleep.

We were given the undesirable handicap accessible room missing promised amenities. No blow dryer, iron or ironing board, or even closet in this location...boo!

A simple overnight stay to attend a Saturday evening wedding. Location was convenient both to Interstate 40 and to wedding site. Breakfast the next morning was good start for the day. No complaints at all.

We were in Knoxville for three days for a graduation from nursing school. The Hamton Inn exceeded my expectations mainly because of the staff. They were extremely courtious and helpful. I can't remember another hotel that has such a great staff. The room was great and highway noise was barely discernable even though the hotel is right next to the interstate. Next time we go to Knoxville we will definetly try to stay here again.

It was convient and close to the dance studio we needed to be at. There were plenty of places to eat in the surrounding areas. There was a grocery store close. Only thing we would have liked was a refrigerator to store snacks.

9128 Executive Park Dr Knoxville TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Cedar Bluff, Hampton Inn Knoxville-West At Cedar Bluff is 2 mi (3.2 km) from Dead Horse Lake Golf Course and within a 10-minute drive of West Town Mall. This 175-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Town Center Mall is also close to this Knoxville hotel.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

Hampton Inn Knoxville-West At Cedar Bluff's 175 soundproofed rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels and pay movies. Other amenities include hair dryers, safes, and ironing boards.


Property features

Guests staying at Hampton Inn Knoxville-West At Cedar Bluff enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Room, 1 King Bed

King 1 | Sleeps 3

Studio Suite, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Hampton Inn Knoxville-West At Cedar Bluff

Everyone (4) Couples (4) Business (3) Family (8)
2

disappointing

Everyone

Check in was great but everything went downhill from there. 9:00pm not hot water no shower, 7:00am no hot water no shower. 9:00pm TV has no signal, called front des. They told me to unplug the TV and that should fix it. 9:15pm called the front desk again, still not tv. 9:30 they sent someone to check the TV. They were able to get a signal but the remote would not change channels. 10:00pm someone else comes to check the tv and finally got it to work. Refrig not working....at this point who cares. Check out time. My room rate was higher than my reservation by $30. That was supposed to be adjusted but I haven't seen it on my CC charge. Asked the front desk at check out about the no hot water issue....their response was "well I guess there were lots of shower happening.......AT 9PM AND 7AM....Give me a break. Don't think Ill be staying there again.

By , from Memphis, TN on Jul 2, 2017

4
Everyone

Very tired when we arrived but the staff and accommodations made us feel right at home.

By on Nov 21, 2016

5

great place

Everyone

Very clean & nice! Great place to stay! Hotel staff was very pleasant. Would recommend

By , from J on Jun 28, 2016

5

great place!

Everyone

This was my 2nd time staying at this hotel, I'm sure I will be back again. Very friendly staff.

By on Apr 15, 2016

5

outstanding and clean excellent

Families

Oustanding and Clean Excellent and the Sunrrounding Beautiful

By on Dec 1, 2015

4

lovely reception

Families

The people who work here are soooo friendly. The room would of been comfortable , however, my daughter & I could not figure out why we kept getting whiffs of pungent smell. So we would cover our face with the sheets then it just smelt like bleach. We were to tired to call the office as we knew they would offer another room most likely, & neither of us wanted to pick up & move.

By on Oct 26, 2015

4

perfect for a visit

Couples

It's in a nice location, close to many restaurants and shopping area. The breakfast was included and it was nice. Would recommend for business and family vacation

By on Feb 27, 2015

4

clean, convenient, and very good free breakfast

Families

Had to make a last minute trip to Knoxville to meet with a medical specialist. Did not want to worry about lodging. Have always found Hampton Inns to be comfortable and this one was no exception. For the room rate, I consider their included hot breakfast to be exceptional. So many choices for everyone's tastes. And so convenient to not have to leave the hotel in search of a restaurant. I recommend.

By on Feb 4, 2015

4

wonderful baby shower stay

Couples

While the initial room was a smoker, the staff gladly moved me to a non-smoking room that was excellent.

By on Jan 19, 2015

4

consistent

BusinessTravelers

This property was consistent with previous Hampton stays. There is something to be said for knowing what to expect.

By on Jan 9, 2015