Nice and clean facility. Comfortable beds, nice large mirror in the room and free breakfast.
Well we stayed here the first time and had a great experience, so decided to book here again. Great check in experience. Got to the room and smelled like rotten broccoli/something died in the room. Could not move us to another room. All sold out. Asked for some Lysol and able to provide for that. The phone was not clean. Bathroom musty and not enough towels. Woke up in the morning and had no Lysol left. Breakfast was ok. People did not follow Covid protocol, was crowded. Not great. Invited the manager up to room and offered to comp room. Orbitz processed return quickly after speaking to manager. Overall, may consider staying here again. First experience was wonderful.
A nice hotel. Comfortable beds. Friendly, helpful staff. Convenient location. A very nice stay.
The friendliness & quickness of check in made everything smooth!
Friendly, helpful staff & clean, close UT & Restaurants.
Standart quality level of Hampton Inn. Convenience Breakfast etc. Wifi was bit poor, but working. Cleaness , staff etc ..perfect.
We were placed in a room in the renovation zone of the hotel. That created a different environment than a normal one in a Hampton Inn. The breakfast and breakfast service was outstanding.
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Breakfast was marginal. Egg white frittata was bland, dry. Sausage was pretty tasteless. Been to other Hampton Inns where breakfast was much better. No tub in bathroom. Would have liked to been told. Hallway musty, moldy smelling.
Nothing exceptional.. disappointed in the bed. Have grown to expect great beds at the Hampton.. disappointed with this, everything else good.
Very nice and in excellent condition. Clean and it perfectly suited our needs for an overnight stop
I was there for the 2017 eclipse. The hotel was completely booked but it was obvious that they planned appropriately for the event. Staff was ready and helpful in providing tips as to where to view the event. Breakfast was an all hands on deck for staff, constantly replenishing food items and cleaning up. They did a fabulous job.
Check in was great but everything went downhill from there. 9:00pm not hot water no shower, 7:00am no hot water no shower. 9:00pm TV has no signal, called front des. They told me to unplug the TV and that should fix it. 9:15pm called the front desk again, still not tv. 9:30 they sent someone to check the TV. They were able to get a signal but the remote would not change channels. 10:00pm someone else comes to check the tv and finally got it to work. Refrig not working....at this point who cares. Check out time. My room rate was higher than my reservation by $30. That was supposed to be adjusted but I haven't seen it on my CC charge. Asked the front desk at check out about the no hot water issue....their response was "well I guess there were lots of shower happening.......AT 9PM AND 7AM....Give me a break. Don't think Ill be staying there again.
Very tired when we arrived but the staff and accommodations made us feel right at home.
Very clean & nice! Great place to stay! Hotel staff was very pleasant. Would recommend
Located in Cedar Bluff, Hampton Inn Knoxville-West At Cedar Bluff is 2 mi (3.2 km) from Dead Horse Lake Golf Course and within a 10-minute drive of Turkey Creek Shopping Center. This 175-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
The 175 rooms are soundproofed and have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Other standard amenities include hair dryers, laptop-compatible safes, and ironing boards.
At Hampton Inn Knoxville-West At Cedar Bluff, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.
Nice and clean facility. Comfortable beds, nice large mirror in the room and free breakfast.
Well we stayed here the first time and had a great experience, so decided to book here again. Great check in experience. Got to the room and smelled like rotten broccoli/something died in the room. Could not move us to another room. All sold out. Asked for some Lysol and able to provide for that. The phone was not clean. Bathroom musty and not enough towels. Woke up in the morning and had no Lysol left. Breakfast was ok. People did not follow Covid protocol, was crowded. Not great. Invited the manager up to room and offered to comp room. Orbitz processed return quickly after speaking to manager. Overall, may consider staying here again. First experience was wonderful.
We are so very sorry for the experience. We are glad to know that it will not dissuade you from staying in the future. Please make us aware of any future travel plans to the area so that we make ensure your room exceeds your expectations.
We are so glad you enjoyed your stay! Please come back and see us again soon.
A nice hotel. Comfortable beds. Friendly, helpful staff. Convenient location. A very nice stay.
Thank you so much for the review. We are so glad you enjoyed the stay, especially our staff. We will make sure to share these comments with them. Please do make us your hotel of choice next time you are in Knoxville.
Thank you for the outstanding rating! We look forward to your next stay.
The friendliness & quickness of check in made everything smooth!
Thank you for the great review. Please come back and stay with us anytime.
We thank you so much for your feedback and sincerely hope to have you back as a guest soon. As always, if there is anything we can do to make your stay more enjoyable, please do reach out immediately.
Friendly, helpful staff & clean, close UT & Restaurants.
Thank you for taking time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in Knoxville again we hope you will join our family once more!
Thank you for taking time to complete the guest satisfaction survey for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in Knoxville again we hope you will join our family once more!
Standart quality level of Hampton Inn. Convenience Breakfast etc. Wifi was bit poor, but working. Cleaness , staff etc ..perfect.
Thank you for your review. We are currently undergoing a WIFI upgrade that will drastically improve connectivity. We are very excited to have you back so we can showcase the improvements.
We are so very glad you enjoyed your stay. We do hope you will return in the future.