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Club - Hotel Nashville Inn & Suites

3.0 out of 5.0

Recent guest reviews

Our flight came in early and the hotel still shuttled us from airport and ended up letting us checkin early. The staff was very courteous and helpful to our needs. The breakfast buffet was great!

Very nice. Stayed here four years ago and had a wonderful experience. So we came back. Everyone is very friendly. Nice breakfast buffet and appetizers and drinks served late afternoon. Very pleasant area to relax in.

Very nice hotel. Close to the airport. Staff was amazing.

I could hear EVERYTHING happening everywhere around my room. Also, there was a condom full of water inside the lamp in my room. Check room 232 ... LOL

Nice hotel - clean room and linens. Staff was very friendly and helpful. The nightly "reception" was a very nice touch. Breakfast was great every day.

Handicapped and requested a room on 1st floor. Was assigned a room on second floor. required walking down long hall to elevator, then 1200 steps to room and back to elevator. Draperies were fixed and could not be closed which allowed FLOOD LIGHTS from parking lot to shine into room all night. Bed was worst I have ever slept on. Tub was not clean so I refused to take a shower. Toilet seat was about to fall off and I tightened it so we could use toilet. Needless to say we checked out the next morning to look for another hotel and never to return. To be fair, The breakfast buffet was very good. Everyone needs to be trained by the kitchen employees. Randall and Sharon Dodd

Ok experience. 15 minute Uber to Louisville. Good location. Restaurants close by. Price wax good

I was under the impression there was a hotel shuttle that would take it's guests downtown. This is contracted to an outside company and there is a charge of $10 per person there and back.

Positives - very clean room. Good breakfast. Helpful, polite staff. Convenient shuttle to the airport. Only $10 Uber ride from the airport. Negatives - bed gave me a backache. Slamming doors woke me up several times in the middle of the night. The laundry/kitchen is right on the way to the rooms so you had to maneuver your bags around staff walking in/out and laundry baskets/food/garbage containers staggered along the hallway.

Well over all it was ok. Best thing was breakfast. The hotel was noisey and parking was limited. Our room was clean and beds comfortable. But there was mold in top of shower. The handicap bar in shower was completely disconnected on one end of shower. There was nit enough towels in our room when we first came. Overall it seemed unconveinet to get to. But if you need a half decent hotel. i would say it wld do.

Staff at times acted as if we were a bother to them. Met some awesome and friendly people in Nashville....just not here. No garbage cans outside at all. Asked for early checkin and was told we could get checked in at 2 maybe 1(instead of 3).....and it would cost $100!!!!! I didnt mind staying away from downtown, but next time it wont be here. Pictures and descriptions looked much better on website than what it actually was.

We were very impressed with the amenities. The room was nice and had a new looking bed and furniture. Breakfast was amazing!

Over all good. The hotel works hard to make you feel comfortable but you can still tell it has low budget feel write all over.it

Breakfasts were very good, rooms were clean,bed was comfy. Front desk staff was friendly.

Hotel room was not thoroughly cleaned. I had to get towels and tissue box from lobby since they didn't replenish them when they cleaned it. The staff was rude too. They also had construction going on next to my room and was so noisy.

The staff not truthful about their suites we asked for a 2 queen suite and they stated that yes they had that, however it was a fine size and an old outdated pull out couch!

It would have been an ok stay if at least pool or jacuzzi were opened and in working order, i feel stuff like that should be updated on website before you book. The breakfast and eating area were very nice, our room was nice for 2 double beds. It was very clean. The only bad thing is location, there is nothing but highway around it also.

We had gone to Nashville to celebrate my birthday so a total of 3 rooms were booked at this hotel, one person arriving before we did the room was in our name she was able to check in without any kind of ID this woman could have been a stalker for all the hotel new!! When we arrived we were able to check in under someone else's name in our party once again Hotel staff never ask for ID!! Because of no ID one room was staying one night our room was staying 2 nights they never told us which room belong to who so therefore when they one room checked out they weren't really checking out the room we were staying in.. after another day and night of seeing Nashville but we come in to find we have been locked out of the hotel the staff was very rude including the manager she said we could not stay for free we were not asking to stay for free we had already paid for a room... it took over an hour to get this straightened out between Orbitz and the hotel calling back and forth bottom line is front desk check in had they ask for ID to begin with and told us exactly who was in what room this all could have been avoided there is a law against people checking in to Hotel without providing the proper ID....

The hotel was very accommodating we arrived on a early flight and they work to get us a room before normal check in time. the staff call to get us a shuttle down town for $10 round trip per person .The breakfast was a bonus . Over all it was a very good stay.

Excellent mattress, lots of USB plugs, quiet room. Very good breakfast was included.

2435 Atrium Way Nashville TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Donelson, Club - Hotel Nashville Inn & Suites is 2.6 mi (4.2 km) from Larry Keeton Theater and within a 10-minute drive of Wave Country. This 3-star hotel welcomes guests with 133 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. Also near this Nashville hotel are Two Rivers Golf Course and Two Rivers Mansion.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All of Club - Hotel Nashville Inn & Suites's 133 air-conditioned rooms provide microwaves, refrigerators, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Rooms also include ironing boards.


Property features

At Club - Hotel Nashville Inn & Suites, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Deluxe Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Deluxe Room, 2 Queen Beds (Balcony or Patio)

Queen 2 | Sleeps 4

Business Room, 1 King Bed (Balcony or Patio)

King 1 | Sleeps 2

Guest reviews for Club - Hotel Nashville Inn & Suites

Everyone (29) Couples (235) Business (68) Family (165) Friends (61) Other (42)
5

very convenient location

Everyone

Our flight came in early and the hotel still shuttled us from airport and ended up letting us checkin early. The staff was very courteous and helpful to our needs. The breakfast buffet was great!

By , from Ohio on Feb 12, 2018

Review comment responded on Feb 13, 2018

Jo, thank you for choosing Club-Hotel Nashville Inn & Suites for your accommodations and for sharing your review. We are glad to read you a pleasant stay with us and our location was convenient for your needs. On behalf of everyone here, we invite you to stay with us again the next time you visit Nashville. Guest Relations

5

good location for sightseeing

Everyone

Very nice. Stayed here four years ago and had a wonderful experience. So we came back. Everyone is very friendly. Nice breakfast buffet and appetizers and drinks served late afternoon. Very pleasant area to relax in.

By on Jan 30, 2018

Review comment responded on Jan 31, 2018

Thank you for your review of Club-Hotel Nashville Inn & Suites! We are delighted you were pleased with our hotel and that you were able to enjoy so much that Nashville has to offer while staying with us. We hope we will have the chance to serve you again in the future. Guest Relations

5

hotel nashville inn & suites

Everyone

Very nice hotel. Close to the airport. Staff was amazing.

By , from Memphis, TN on Jan 22, 2018

Review comment responded on Jan 23, 2018

Marcus, thank you for staying at Club-Hotel Nashville Inn & Suites! We are happy to know our location was ideal for you and that your experience with us was enjoyable. We hope you will stay with us again in near future! Guest Relations

3

paper thin

Everyone

I could hear EVERYTHING happening everywhere around my room. Also, there was a condom full of water inside the lamp in my room. Check room 232 ... LOL

By , from NC on Jan 22, 2018

Review comment responded on Jan 24, 2018

Kel, thank you for taking the time to share thoughts about your stay. Guest comfort and satisfaction are of the utmost concern to us, and we hope you'll accept our apologies for the shortcomings in your room. Again, we are sorry for the problems you experienced. We hope you will consider a return visit so we can make it up to you. Guest Relations

5

enjoyed it

Everyone

Nice hotel - clean room and linens. Staff was very friendly and helpful. The nightly "reception" was a very nice touch. Breakfast was great every day.

By on Jan 16, 2018

Review comment responded on Jan 17, 2018

Mike, your comments are much appreciated! The complimentary evening reception is the highlight of the day for some of our guests. Whether you're here for business or pleasure, it's a great way to relax and wind down after a long day of activities. We look forward to seeing you again soon! Guest Relations

2

staff not polite, not considerate of handicapped,

Everyone

Handicapped and requested a room on 1st floor. Was assigned a room on second floor. required walking down long hall to elevator, then 1200 steps to room and back to elevator. Draperies were fixed and could not be closed which allowed FLOOD LIGHTS from parking lot to shine into room all night. Bed was worst I have ever slept on. Tub was not clean so I refused to take a shower. Toilet seat was about to fall off and I tightened it so we could use toilet. Needless to say we checked out the next morning to look for another hotel and never to return. To be fair, The breakfast buffet was very good. Everyone needs to be trained by the kitchen employees. Randall and Sharon Dodd

By , from Georgia on Oct 28, 2017

Review comment responded on Oct 31, 2017

Dear Randall, Thank you for taking the time to leave us a review. Although we are glad to see you enjoyed our breakfast buffet, we are sorry we disappointed you during your stay with us. Our goal is to provide an excellent experience for each guest, and the room level misunderstanding and cleanliness are not typical of our service. We apologize that we fell short of your expectations this time and hope you will give us another chance to serve you when you return to Nashville. Guest Relations

4

good place to stay near louisville

Everyone

Ok experience. 15 minute Uber to Louisville. Good location. Restaurants close by. Price wax good

By , from Illinois on Sep 28, 2017

Review comment responded on Sep 30, 2017

Jon, thank you for making Club-Hotel Nashville Inn & Suites a part of your travel plans. We are delighted to read you found us to be a good value and that our location was perfect for your needs. It was a pleasure to have you as our guest and we hope to see you again soon. Guest Relations

4

nice place to stay

Everyone

I was under the impression there was a hotel shuttle that would take it's guests downtown. This is contracted to an outside company and there is a charge of $10 per person there and back.

By , from NY on Sep 1, 2017

Review comment responded on Sep 3, 2017

Casey, thank you for choosing to stay at Club-Hotel Nashville Inn & Suites. We are happy to know you had a good time here and were satisfied most aspects that we offer. Your feedback is appreciated as it will help us improve our performance moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Guest Relations

4

"club"? where's the club?

Everyone

Positives - very clean room. Good breakfast. Helpful, polite staff. Convenient shuttle to the airport. Only $10 Uber ride from the airport. Negatives - bed gave me a backache. Slamming doors woke me up several times in the middle of the night. The laundry/kitchen is right on the way to the rooms so you had to maneuver your bags around staff walking in/out and laundry baskets/food/garbage containers staggered along the hallway.

By , from Dallas, Texas on Aug 8, 2017

Review comment responded on Aug 10, 2017

Tim, thank you for staying at Club-Hotel Nashville Inn & Suites. We are glad to read you liked your spotless room and our courteous service. That being said, we are sorry for the inconvenience you experienced while here. We hope to have the opportunity to serve you better in the future. Guest Relations

3

exceptable

Everyone

Well over all it was ok. Best thing was breakfast. The hotel was noisey and parking was limited. Our room was clean and beds comfortable. But there was mold in top of shower. The handicap bar in shower was completely disconnected on one end of shower. There was nit enough towels in our room when we first came. Overall it seemed unconveinet to get to. But if you need a half decent hotel. i would say it wld do.

By on Jul 30, 2017

Review comment responded on Aug 1, 2017

Thank you for choosing our hotel and for your review. Although you liked our breakfast offerings and your room, we are sorry that we missed meeting some of your expectations and regret the inconvenience caused. Your feedback is of utmost value to us as it will help us to improve. We appreciate you being our guest and hope to have the opportunity to serve you better in the future. Guest Relations