Which would you prefer to wake up to at 6am: A) Your neighbors getting it on so loud you think they're filming a porno. B) Kids running around and screaming at the top of their lungs. Well, we didn't have to choose because we experienced both! On top of that, the parents of these children in scenario B had the TV on so loud the night before that I had to call and complain at 3am (that's after trying my best to tune it out since midnight)! The front desk updated me and told me our neighbor would be back in five minutes?! Ok, so I know hotels can't choose who stays at their property, so I won't fault them for the above. What I can say is the walls must be very thin! Customer service is non-existent here. In fact, it was as if I was bothering them when I checked in and out. There's a sign posted saying "please be patient with us during staff shortages". Ha! The hotel rooms are dated and the cleanliness is questionable. Definitely, the photos look better than what the hotel looks like in reality. There's a gym and a pool/spa which we did not use. They do offer a complimentary breakfast daily. I have never seen a hotel breakfast that packed...ever. There's also a happy hour daily from 5-7pm and you're given tickets for two drinks per person per night when you check in. I was bummed their complimentary shuttle to the downtown area is no more, since this was one of the reasons I booked this hotel months ago. It now costs $10/pp.
Everything was good !
Large clean room. Great night of sleep. The staff were difficult. No airport shuttle. The check in staff personnel were distracted on their phones and not interested in helping. Oddly, I asked for chang for a $20, and the front deask person was counting their drawer. They had a large stack of $1's and $5's in front of them. But when I asked, they said no, they couldn't give me change for my $20... disappointing
Staff were awesome. Room was clean and comfortable
The room mirror has a blue light on it. It's like a laser and hard to sleep with. I was given a room by the ice machine. Kids were running up and down the hall all night. Please take some time to clean up the parking lot and landscaping. A bit of a rough night, to be honest.
Unusual that charged $3.00/bag to hold when left bags earlier in the day . Never had that happen before . Otherwise all very good.
It was a comfortable stay.
Perfectly fine hotel. Does not have restaurant but excellent free breakfast .
liked happy hour did not like hotel layout and the shower was cold
Very nice
Could be better
Good accommodations
Nice clean and quiet
The Club Hotel is a pleasant stay on the road back towards the woods. A little dated, really clean not difficult to enjoy myself.
I wouldn’t recommend staying here for the cost. Spend an extra $30-$50 and go to the Marriott. The outside of the hotel is disappointing. The hallways and the inside of the hotel feel dingy. The breakfast was cold and gross. The inside of the actual rooms is nice. The beds were comfortable as well. If I paid $100 I would have given a good review. This hotel simply isn’t worth $150.
Rooms clean staff great
Clean and comfortable.
Staff was extremely polite and helpful. Especially Sylvia at the front desk. Her boss should give her a bonus like a paid week off that doesn’t go against her vacation time
Located in Donelson, Club - Hotel Nashville Inn & Suites is within a 10-minute drive of Lane Motor Museum and Wave Country. This 133-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
At Club - Hotel Nashville Inn & Suites, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Which would you prefer to wake up to at 6am: A) Your neighbors getting it on so loud you think they're filming a porno. B) Kids running around and screaming at the top of their lungs. Well, we didn't have to choose because we experienced both! On top of that, the parents of these children in scenario B had the TV on so loud the night before that I had to call and complain at 3am (that's after trying my best to tune it out since midnight)! The front desk updated me and told me our neighbor would be back in five minutes?! Ok, so I know hotels can't choose who stays at their property, so I won't fault them for the above. What I can say is the walls must be very thin! Customer service is non-existent here. In fact, it was as if I was bothering them when I checked in and out. There's a sign posted saying "please be patient with us during staff shortages". Ha! The hotel rooms are dated and the cleanliness is questionable. Definitely, the photos look better than what the hotel looks like in reality. There's a gym and a pool/spa which we did not use. They do offer a complimentary breakfast daily. I have never seen a hotel breakfast that packed...ever. There's also a happy hour daily from 5-7pm and you're given tickets for two drinks per person per night when you check in. I was bummed their complimentary shuttle to the downtown area is no more, since this was one of the reasons I booked this hotel months ago. It now costs $10/pp.
Everything was good !
Large clean room. Great night of sleep. The staff were difficult. No airport shuttle. The check in staff personnel were distracted on their phones and not interested in helping. Oddly, I asked for chang for a $20, and the front deask person was counting their drawer. They had a large stack of $1's and $5's in front of them. But when I asked, they said no, they couldn't give me change for my $20... disappointing
Dear Ryan, Thank you for your review and the excellent feedback! We are thrilled you enjoyed our modern, upgraded rooms, all of which feature a microwave, refrigerator, Bath & Body Works Signature Collection products, and much more. However, we are sorry for the behavior of our front desk associates and appreciate you bringing this to our attention. It was our pleasure hosting you at Club-Hotel Nashville Inn & Suites, and we look forward to your next visit.Guest Relations
Staff were awesome. Room was clean and comfortable
Mark, thank you for staying at Club-Hotel Nashville Inn & Suites and for your high rating. We are delighted to read that you loved the courteous service from our devoted associates combined with the spotless and relaxing accommodations. It was our pleasure hosting you, and we look forward to your next visit. Guest Relations
The room mirror has a blue light on it. It's like a laser and hard to sleep with. I was given a room by the ice machine. Kids were running up and down the hall all night. Please take some time to clean up the parking lot and landscaping. A bit of a rough night, to be honest.
Jennifer, thank you for staying at Club-Hotel Nashville Inn & Suites and for your high rating. We are glad you liked some aspects of your stay. However, we are sorry for the issues which kept it from being perfect. We appreciate your suggestion on how we can improve our guest experience. It was a pleasure accommodating you, and we look forward to your next stay. Guest Relations
Unusual that charged $3.00/bag to hold when left bags earlier in the day . Never had that happen before . Otherwise all very good.
William, we are delighted you had a pleasant stay at Club-Hotel Nashville Inn & Suites during your time in Nashville. We appreciate you mentioning how much you enjoyed and we met most of your expectations. It was our pleasure hosting you, and we look forward to your return. Guest Relations
It was a comfortable stay.
Sheryl, thank you for staying at Club-Hotel Nashville Inn & Suites. We are pleased to know how much you enjoyed your time with us. We look forward to your next visit. Guest Relations
Perfectly fine hotel. Does not have restaurant but excellent free breakfast .
Jeffrey, thank you for the perfect rating. We are glad you had a wonderful time at Club-Hotel Nashville Inn & Suites. We are delighted to know that our complimentary breakfast added to the enjoyment of your stay. However, regret your disappointment that we do not have an on-site restaurant. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Guest Relations
liked happy hour did not like hotel layout and the shower was cold
Kevin, thank you for staying at our hotel. We are pleased to know how much you enjoyed our evening reception. However, we regret not meeting all your expectations with regard to our property and are sorry for the lack of hot water during your stay. Please know our front desk is always available to help make you as comfortable as possible. We hope you will look at this as an isolated incident that it is and provide us a future opportunity to welcome you back whenever you are in the area. Guest Relations
Very nice
Tasha, thank you for staying at Club-Hotel Nashville Inn & Suites. We are pleased to know how much you enjoyed your time with our property. We look forward to your next visit. Guest Relations
Dear Ed, Thank you for staying at Club-Hotel Nashville Inn & Suites. We are pleased to know how much you enjoyed your time with us! We look forward to your next visit.Guest Relations.