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Gaylord Opryland Resort & Convention Center

4.0 out of 5.0

Recent guest reviews

Had a wonderful time at hotel. Pool was great and the inside plant/water features were amazing!

Good to family have a lot of kids, personally I will not pay that much for stays.

We stayed at his hotel for two nights and could have stayed much longer! So many things for families with young children to do and see without ever leaving the grounds. Highly recommend and will definitely be staying here again if we're back in Nashville!

Our stay, on a holiday weekend, was to a near capacity facility . Parking was full. Our room was at the end of a long hall and water pressure in the shower was not enough for the massage setting to work. I dripped some water on the tile floor, and wiped it up with a hand towel. The dirt on the towel was appalling. Each day the carpet looked as though it had not been vacuumed although the particles seemed in different places. Don't know if the sweeper wasn't working well enough, to pick things up, or whether it got swept at all. We wore our socks to bed all weekend. I did not complain to staff as the room location worked for us.

we loved it all the rooms,grounds,staff ,valet,great and beautiful place to stay

Fantastic stay. We ate dinner and breakfast at the hotel and the food could have been better.

Emjoyed every minute. We had a very nice view to one of the amazing gardens.

Liked the hotel a lot! Interior is like nothing I've experienced before on this huge scale! Room was clean, bed was the best sleep we've gotten in a long time! Staff was the only piece that was hit or miss. Check in staff was friendly but she failed to give us our breakfast coupons. Some of the restaurants had snobby hostesses, I really did not appreciate their attitude.

Once in the Gaylord you don't feel like your in Nashville anymore. With all the restuarants and the large expansive place we were suprised that there is no live entertainment. We arrived on Monday and walked the entire place looking for any place to have a drink and enjoy music there was no music and very quiet and very few venues open Monday nigh. - We Left on Thursday and were dissapointed that no singer songwritter performers to enjoy ,No piano singers. Wednesday night there was a group in a small pub that was over croweded ina smallmplace - maybe everyone packed in their becuase there was "nothing else" anywhere. The restaurants have limited selection of food and of course over priced. I wouldn't have minded paying more if there was a little nashville ambiance. Room was small and dated - Will not stay at the Gaylord again...

Beautiful stay, with a lot of conveniences right on sight. One of the best dinners of my life. A bit pricey with some random fees. Overall it was a very special stay,and we loved it.

The Opryland Grand Hotel is lovely in many ways--the enormity of the campus and the expansiveness of the atria keep you entertained (though you can also get lost if you're not paying attention) and the restaurants are all top notch. We dined at the Old Hickory Steakhouse. The service and the food were outstanding. I'd go back for more lobster bisque anytime!

Visited several times and always enjoy the stay.

This hotel is beautiful - no doubt about that, but the facilities and staff are not even close to being adequate to accommodate the number of guests. We had to wait for over an hour just to check in - there were only 4 families in front of us as we were checking in around 8pm. The restaurant wait lines were all an hour to two hours. Granted this was over the holiday period, but then hire the staff to accommodate the number of people or add more dining options. For a 4 star hotel, the room was not as clean as I expected. The bathroom had stuff on the floor and the shower doors had soap film all over them. The concierge wait line was also excessive. We finally gave up. The real kicker was the valet parking. We called down the morning of checkout and were told a 15 minute wait time. It ended up being 1.5 hours. That was upsetting - honesty works better than giving unrealistic wait times. My suggestion would be to stay at another local hotel for half the price and visit the Gaylord for the day to see the sights. Definitely won't return to stay - not worth the price especially with resort fee and valet parking fee tacked on.

I had an emergency and had to cancel my reservation. The Web said 24 hrs notice. My cancellation was more than 24 hours. Spent hours on the phone with Orbitz. Nothing was done about it by Orbitz. So I had to go to American Express. Orbitz dropped the ball on the cancellation and as a result, I lost $590.83. I will never go to the hotel nor deal with Orbitz.com again!!! They just lost a good customer!!!

Rooms were really not great at all. Bed wasn't comfortable at all.

Love it, The dinner show with the Gatling Brothers was Great. Every where you walked the Decor was fantastic. Kids enjoyed the pool. Craft show great nice, low prices and beautiful items. Had a wonderful time! Alot to do with kids. Alot of shopping. The mall you can walk to. Can't wait to go back next year around Christmas!

The Gaylord offers excessive Vegas-like sprawl and tackiness but lacks amenities like comfortable rooms suitable for business travel. Public areas tend to the loud and damp due to the excessive water features and gardens. The air smells of dirt and not quite enough chlorine. There's a constant din from the water features and the public areas are just too humid. Restaurant choices? Slim, pricy, and dull. No in room Wifi. No comforter/bed spread/quilt. The bed had a bottom sheet, top sheet, thin blanket, and another sheet. My room was clean but showed signs of wear. The layout is Byzantine! After a long trek through twisting paths, I arrived at a restaurant to find it closed! No notice of its closure provided in the materials the friendly desk staff provided. also, when I asked for directions to a different restaurant at another time, the friendly staff showed me the way. However, they neglected to tell me it wasn't open until much later. Run away!

Room with a view was excellent. The hotel needs a better variety of eating places

Overall ok, but did not like the policy of not delivering luggage to our room unless we were there. Also, took awhile to get a child bed/crib to the room when we had reserved the item as part of our reservation.

Beautiful hotel with lots to do. We arrived hours before check in but still were able to find plenty to do and see. Only downfall is it's distance (and therefore cost) to get to downtown if you don't have a car ($50 round trip each time)

Room options

Room, View (Guest)

Queen 2 | King 1 | Sleeps 4

Executive Room, View (Parlor/SofaBed Only,No Bed)

Full 1 | Sleeps 4

Guest reviews for Gaylord Opryland Resort & Convention Center

Everyone (30) Couples (135) Business (47) Family (93) Friends (28) Other (4)
5

great location close to downtown

Everyone

Had a wonderful time at hotel. Pool was great and the inside plant/water features were amazing!

By , from lynchburg va on Aug 23, 2017

3

overrated hotel

Everyone

Good to family have a lot of kids, personally I will not pay that much for stays.

By , from OH on Jul 7, 2017

5

excellent for a young family!

Everyone

We stayed at his hotel for two nights and could have stayed much longer! So many things for families with young children to do and see without ever leaving the grounds. Highly recommend and will definitely be staying here again if we're back in Nashville!

By , from D on Jun 30, 2017

3

is it too large?

Everyone

Our stay, on a holiday weekend, was to a near capacity facility . Parking was full. Our room was at the end of a long hall and water pressure in the shower was not enough for the massage setting to work. I dripped some water on the tile floor, and wiped it up with a hand towel. The dirt on the towel was appalling. Each day the carpet looked as though it had not been vacuumed although the particles seemed in different places. Don't know if the sweeper wasn't working well enough, to pick things up, or whether it got swept at all. We wore our socks to bed all weekend. I did not complain to staff as the room location worked for us.

By , from out of state on Jun 4, 2017

5

beautiful

Everyone

we loved it all the rooms,grounds,staff ,valet,great and beautiful place to stay

By , from Imperial Valley,Calif on May 31, 2017

5
Everyone

Fantastic stay. We ate dinner and breakfast at the hotel and the food could have been better.

By on Apr 24, 2017

5

amazing

Everyone

Emjoyed every minute. We had a very nice view to one of the amazing gardens.

By on Apr 14, 2017

4

amazing, huge place

Everyone

Liked the hotel a lot! Interior is like nothing I've experienced before on this huge scale! Room was clean, bed was the best sleep we've gotten in a long time! Staff was the only piece that was hit or miss. Check in staff was friendly but she failed to give us our breakfast coupons. Some of the restaurants had snobby hostesses, I really did not appreciate their attitude.

By , from NY on Mar 30, 2017

3

not a nashville get away

Everyone

Once in the Gaylord you don't feel like your in Nashville anymore. With all the restuarants and the large expansive place we were suprised that there is no live entertainment. We arrived on Monday and walked the entire place looking for any place to have a drink and enjoy music there was no music and very quiet and very few venues open Monday nigh. - We Left on Thursday and were dissapointed that no singer songwritter performers to enjoy ,No piano singers. Wednesday night there was a group in a small pub that was over croweded ina smallmplace - maybe everyone packed in their becuase there was "nothing else" anywhere. The restaurants have limited selection of food and of course over priced. I wouldn't have minded paying more if there was a little nashville ambiance. Room was small and dated - Will not stay at the Gaylord again...

By on Mar 17, 2017

5
Everyone

Beautiful stay, with a lot of conveniences right on sight. One of the best dinners of my life. A bit pricey with some random fees. Overall it was a very special stay,and we loved it.

By on Mar 6, 2017