The staff went out of their way to help us.... can't thank them enough
I liked the Atrium, water fall, breakfast bar , I didn’t like that the refrigerator in our room was broke, the hot tub was out of order , room was small for the price, no place to sit except for on the bed.
Overpriced, small room, $32 a day parking and then 20 minute walk to room, hour long wait at restaurants, $5 for a cup of coffee, $20 a day resort fee.
Phone in room did not work and the blankets were soiled. Staff didn't seem to interested.
Lots to see and do! Clean and beautifully decorated!
The ambience in the Christmas decorations,.lights, trees, everything! Staff were around every turn and always ready to help! It was glorious😇
Beautiful property! Rooms were nicely appointed and very comfortable. All staff was attentive. The only problem we had was that the heater wasn’t working correctly but they brought us extra blankets and we were fine.
The property is fabulous. This was our second time staying there. Not being able to access my Netflix account was frustrating. I called both Netflix and hotel customer service. Why advertise you can use your Netflix account when you really can’t. Also, the Gaylord hotel app is not useful at all. I have an iPhone X. It just never was able to calculate my routes at the hotel despite good signal strength.
Everything in one place. Shopping, restaurants, entertainment.
The resort itself is beautiful. They were in the process of adding Christmas decorations to the property. I stayed in an Atrium View room and it was well worth the price.
Overall amazing! A couple of the people at the concierge desk were not very helpful but most were.
We stayed here because we were going to a show at the Opry and thought it would be great to be able to walk over and then after we could come back and just eat somewhere at the resort and hangout. Well we got back at 9:30 and everything was already closed, we went to the deli that was open which is basically a little convenience store and the girl working was incredibly rude. We spent $60 on two gas station sandwiches and and two drinks/chips. Everything there is very expensive. Everyone else we encountered working there was very nice though. If I had know that this place closed down by 9pm we would have stayed somewhere else, I'm just writing this review because I wish I had read one that gave me a little more insight before I planned our weekend. The place is also huge so expect to be walking a lot back and forth to your room and if you park your car. Also this and the Opry are basically in the middle of the mall area so the traffic and navigating is terrible.
The entire place is amazing! Staff is great and it’s in a great location!
Roaches in room... very dirty. Plumbing didn't work ...drains clogged up hot and cold water would not regulate the shower very hot or very cold. Some of the Staff wasnt friendly at all. Never stay again. Orbitz needs to do a better job in checking facilities before booking...
Gaylord Opryland Resort & Convention Center places you in Donelson, within a leisurely stroll of popular sights such as Grand Ole Opry and Cooter's Place. This 2888-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a water park.
This resort is home to 18 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a full breakfast is served each morning for a fee.
All of Gaylord Opryland Resort & Convention Center's 2888 heated rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect WiFi, wired Internet, and 32-inch Smart TVs with satellite channels and Netflix. Bathrooms offer hair dryers and designer toiletries. Free local calls, ceiling fans, and safes are also available.
Gaylord Opryland Resort & Convention Center features a full-service spa, 2 outdoor pools, and a water park. Parking is USD 32.00 per night (USD 40.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle during limited hours for USD 28 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this spa resort include an indoor pool, a children's pool, and a fitness center.
The staff went out of their way to help us.... can't thank them enough
I liked the Atrium, water fall, breakfast bar , I didn’t like that the refrigerator in our room was broke, the hot tub was out of order , room was small for the price, no place to sit except for on the bed.
Overpriced, small room, $32 a day parking and then 20 minute walk to room, hour long wait at restaurants, $5 for a cup of coffee, $20 a day resort fee.
Phone in room did not work and the blankets were soiled. Staff didn't seem to interested.
Lots to see and do! Clean and beautifully decorated!
The ambience in the Christmas decorations,.lights, trees, everything! Staff were around every turn and always ready to help! It was glorious😇
Beautiful property! Rooms were nicely appointed and very comfortable. All staff was attentive. The only problem we had was that the heater wasn’t working correctly but they brought us extra blankets and we were fine.
