bathroom needs updating and you need some USB hook-up, and more outlets
I chose this Millennium hotel because they offer shuttle service from Metro Center to downtown Nashville. I was dropped off and stranded both nights of my stay. Both nights I called over and over at night, and noone picked up. Around the 13th attempt the first night I finally reached an employee who explained their second shift shuttle driver did not come to work, and I should get a taxi or uber. At that point I had been standing downtown nashville at the designated spot for over 40 minutes. The next morning I pleaded with them to let me know if there was any change to the pickup schedule. I left a Ryman concert a few minutes early just to be sure and again stood and waited. Called over and over. I paid for a second ride home that night. The morning of my checkout I learned the second day driver also stopped picking up for the night earlier than planned. The room was not cleaned well, the tun had a rust stains, and the chair had presumably a large water stain. I booked a king bed room online and they had already given those out so they put me in a double room but couldn’t reimburse because I booked through orbitz. Just not a good experience at all.
It’s a really convenient location, and we appreciated the friendly staff and shuttle service to downtown Nashville. But we never ask for room changes, and had to ask twice with the first two rooms in rough shape (old property, gross tubs, carpet and baseboards had paint, appeared ro be cleaned in a hurry).
Awesome place to stay. Great view of down town Nashville.
The room was comfortable and the staff was helpful. I didn't likevthat there was no refrigerator in the room.
Staff very friendly over all great experience the free shuttle to downtown was great the manager was fabulous
We always stay there
We always stay here when going to Nashville! It's not downtown Broadway so it's affordable. But, it's also a quick and easy drive there. We don't use the shuttle but there is one available. The lobby is welcoming and spacious. The rooms could be cleaner but I understand there is a staffing shortage nationwide. The beds and showers are clean, and that's all I care about. Would stay here again in a heart beat!
Very close to restaurants and shopping centers. Convenient shuttle service to the center of the city.
My room heat didn't work nor did the room telephone. So i had to walk downstairs twice and ask for help with my issues. We stay 2 hours in a cold room before we where given another room.No one apologized for the inconvenience $259 for one night.
Clean environment with friendly staff. Lobby area was big and the decor gave me a “country” feel. Used the gym, had machines, hand weights and exercise balls. The rooms were clean but outdated. I booked 2 rooms. Both rooms’ doors looked old, there were paint scratches and the bottoms of the door were jagged (all the doors on our floor looked old). The telephones in the rooms were old and dingy looking. In my room, the bottom dresser drawer was broken, the bathroom had a couple holes on the wall that were patched up (they weren’t even hidden or covered up). The 2nd room the TV didn’t turn on, we told the front desk it was broken and it was taken care of. Overall the rooms definitely need to be updated! The good things about the hotel is the price, near the Highway and food places (fast food chains) across the street.
Nice place
Just okay, but nothing special.
They had a water leak and fans were blowing 24 hours a day in every hallway, the smell of mold was bad. They didn't have newspapers or safe in room even though website says they do. The breakfast buffet was mediocre. My tv didn't work. No warm water, and the shower head was terrible. Overall a horrible stay.
No frills. Pool is ok but the room was meh. Pillows were horrible. Bathroom needed an upgrade.
Tired facility. Maybe last renovated in the 90’s. No hot water after 9 am. On the positive side, friendly staff and easy Ubering to from downtown.
Located in North Nashville, Millennium Maxwell House Nashville is within a few miles (5 km) of popular sights such as Ryman Auditorium and Broadway. This 287-room hotel has conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include coffee makers, free weekday newspapers, and free local calls.
At Millennium Maxwell House Nashville, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
bathroom needs updating and you need some USB hook-up, and more outlets
Thank you for taking the time to leave us a 4/5 rating, Keith!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Millennium Maxwell House Hotel Nashville.
I chose this Millennium hotel because they offer shuttle service from Metro Center to downtown Nashville. I was dropped off and stranded both nights of my stay. Both nights I called over and over at night, and noone picked up. Around the 13th attempt the first night I finally reached an employee who explained their second shift shuttle driver did not come to work, and I should get a taxi or uber. At that point I had been standing downtown nashville at the designated spot for over 40 minutes. The next morning I pleaded with them to let me know if there was any change to the pickup schedule. I left a Ryman concert a few minutes early just to be sure and again stood and waited. Called over and over. I paid for a second ride home that night. The morning of my checkout I learned the second day driver also stopped picking up for the night earlier than planned. The room was not cleaned well, the tun had a rust stains, and the chair had presumably a large water stain. I booked a king bed room online and they had already given those out so they put me in a double room but couldn’t reimburse because I booked through orbitz. Just not a good experience at all.
Steve, we regret to hear about your recent experience and that you faced inconvenience with the shuttle service. We truly understand how frustrating that must have been. In an ideal world, such matters should have been communicated more promptly. Regarding your accommodation, it's distressing to hear that it did not meet our usual high standards. We've taken note of your feedback and will be sure to share it with the relevant parties to better our processes. We hope that you'd give us another opportunity to serve you better in the future.
It’s a really convenient location, and we appreciated the friendly staff and shuttle service to downtown Nashville. But we never ask for room changes, and had to ask twice with the first two rooms in rough shape (old property, gross tubs, carpet and baseboards had paint, appeared ro be cleaned in a hurry).
We appreciate you taking the time to share your concerns with us, Steve.We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward.We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.
Awesome place to stay. Great view of down town Nashville.
Thank you for the fantastic review, Christopher!It's outstanding you had such a wonderful experience at Millennium Maxwell House Hotel Nashville! We're delighted you enjoyed our excellent location with its stunning and breathtaking views. That's what we like to see! We can't wait to see you again soon so we can share those beautiful scenes with you once more!
Thank you for the 4-star rating, Tracy!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Millennium Maxwell House Hotel Nashville. Thank you again for sharing!
The room was comfortable and the staff was helpful. I didn't likevthat there was no refrigerator in the room.
Hello Cregg,Thank you for taking the time to share your review about your recent stay at Millennium Maxwell House Hotel Nashville. We are thrilled to hear that you found the room comfortable and that our team was helpful during your visit. Our team always strives to provide top-notch service and ensure our guests have a delightful experience.We do apologize for the inconvenience you faced regarding the lack of a refrigerator in your room. While some rooms may have different amenities, we value your feedback and will take it into consideration as we constantly work to improve our facilities and guest satisfaction. For future stays, please feel free to inquire at the front desk about the availability of rooms with refrigerators or any specific amenities that you prefer.Once again, thank you for choosing Millennium Maxwell House Hotel Nashville, and we hope to see you again during your next visit to the area. We look forward to providing you with an even better experience and catering to your particular needs.
Staff very friendly over all great experience the free shuttle to downtown was great the manager was fabulous
Steven, thank you for taking the time to share your experience at the Millennium Maxwell House Hotel Nashville. It's wonderful to hear that you enjoyed your stay and found our team to be very friendly. Making guests feel welcome and comfortable is something we always strive for, and it's lovely to know it had a positive impact on your visit.We're also delighted that you appreciated the convenience of our complimentary shuttle service to downtown. We understand that transportation is an essential aspect of an enjoyable trip, and we're always happy to provide this amenity to our guests.Your kind words for the manager are also highly valued. It's great to know that their dedication to providing exceptional service at the hotel made such a significant impression on you.At the Millennium Maxwell House Hotel Nashville, we take pride in offering top-notch facilities and services that ensure our guests have a memorable experience. We hope to have the pleasure of welcoming you back in the future for another fabulous stay.
We always stay there
Thank you for the 5/5 rating, David, and for your continued patronage!It's excellent you enjoyed your time at Millennium Maxwell House Hotel Nashville so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
We always stay here when going to Nashville! It's not downtown Broadway so it's affordable. But, it's also a quick and easy drive there. We don't use the shuttle but there is one available. The lobby is welcoming and spacious. The rooms could be cleaner but I understand there is a staffing shortage nationwide. The beds and showers are clean, and that's all I care about. Would stay here again in a heart beat!
Thank you for taking the time to leave this wonderful review, Jaime!We're thrilled to know you enjoyed your stay at Millennium Maxwell House Hotel Nashville so much! We strive for excellence so we're pleased to hear you appreciated not only our convenient location and spacious lobby, but also our cleanliness! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!
Rochelle, thank you for your comments. We appreciate your suggestion for room improvements including a modern bathroom and incorporating more modern amenities such as USB connections and additional outlets. Your feedback is valued, and we'll definitely consider these suggestions to enhance the guest experience in the future.