Skip to main content
Beginning of main content

Recent guest reviews

We were quite impressed with the hotel and what it offered.

Me and my wife enjoyed our stay. The room was outstanding and we had an amazing sleep.

Very unique experience, i would highly recommend to anybody.

Room was very clean. Enjoyed our stay. So neat staying inside of a store for the kids.

There is NOTHING I did not like about this property. It was wonderful. Wish we would have stayed longer than one night. The cookies left in room were the best we have ever had. Wish we could have bought a dozen or more to take home. Staff was wonderful.

Unique hotel. Includes elevator ride to the lookout. Great amenities and close to everything.

The rooms are amazing . The front desk professional and exceeded my expectations. The service at the restaurant “lookout” wonderful. The food at the “lookout” spectacular

The location is about 1 mile from Beale street, right on the riverfront, so it makes it a quiet area. The hotel and store are very safe and cops are sitting in the parking lot monitoring activities. Teens do ride the Scooters in the parking lot. The safe were so nice. They provide cookies for bed time, and they were so good, we called down and asked for more and they didn't mind sending more our way. I would 100% stay here again. The rooms are very dark, there are no external windows in your room, but it does make it peaceful and relaxing.

It was really nice. More than I imagined. For the money you spend, you really get a lot!

I would say the only drawback is no pool, but an in-room jacuzzi/bath tub is excellent and all the other plusses at this hotel such is excellent staff and amenities far make up for that.

The rooms are wonderful & we never had to leave the hotel or Bass Pro & the sweet treats left for us for our Anniversary was to sweet

Hotel was nice and room was cozy but overall, I feel it was way overpriced. We paid for the king deluxe room with the jetted tub but was unable to use it. We tried to use and black stuff came out of the jets. We thought maybe it was because it hadn't been used in a while so we ran it a few minutes, drained the tub and tried again and more black stuff came out again, It was late so we didn't call the desk. About an hour after we went to bed, we were awakened by a noise that sounded like someone vacuuming at the door but my husband figured out the jets had kicked on in the tub and it was sucking air since no water was in it. At check out, we tried to tell the clerk and she interrupted us and said "yes, we know, we have been having trouble with that because the jets don't get used often enough." She offered no apology and acted like we were stupid for not knowing that. I told her that is what we thought but felt they needed to be aware of the issue and check on the tub since it had come on automatically in the middle of the night. They advertise that passes for the elevator to the top of the pyramid are "complimentary" but when I questioned some fees on the bill she told me that is what the $20 per day resort fee covers. It was a neat experience for the most part but we will not return

Bass Pro Drive Memphis TN

Hotel highlights

  • Steps from Bass Pro Shops at the Pyramid
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Memphis, Big Cypress Lodge is adjacent to Bass Pro Shops at the Pyramid and within a mile (2 km) of other popular sights like Orpheum Theatre. This 103-room, 5-star hotel has private in-room spa tubs along with a full-service spa and a 24-hour fitness center.


Dining

Enjoy dining at The Lookout, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

Big Cypress Lodge's 103 individually decorated rooms provide private spa tubs, fireplaces, and balconies. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and free local calls are other standard amenities.


Property features

Guests staying at Big Cypress Lodge enjoy access to a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD 20.00 per night (USD 20.00 per night for valet parking), and there's also an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include conference space, a 24-hour business center, and a computer station.

Room options

Junior Suite

1 King Bed and 2 Queen Beds | Sleeps 6

Interior Double Queen Room

2 Queen Beds | Sleeps 4

Interior King Room

1 King Bed | Sleeps 3

Guest reviews for Big Cypress Lodge

Everyone (24) Couples (5) Family (3)
5
Family

We were quite impressed with the hotel and what it offered.

By on Aug 1, 2020

Review comment responded on Aug 12, 2020

Thank you for your response. We appreciate your feedback!

5
Partner Couples

Me and my wife enjoyed our stay. The room was outstanding and we had an amazing sleep.

By , from Memphis on Feb 9, 2020

Review comment responded on Apr 7, 2020

Thank you for the awesome review, we hope you will come back soon!

5
Everyone

Very unique experience, i would highly recommend to anybody.

By on Jan 6, 2020

Review comment responded on Jan 9, 2020

We appreciate your recommendation! Come back any time.

5
Everyone

By on Dec 21, 2019

Review comment responded on Dec 26, 2019

It looks like you had a nice stay! Thank you for leaving a review!

5
Family

Room was very clean. Enjoyed our stay. So neat staying inside of a store for the kids.

By on Dec 14, 2019

Review comment responded on Dec 14, 2019

Thank you for bringing your family for a visit! We hope this can turn into a tradition for you!

5
Family

There is NOTHING I did not like about this property. It was wonderful. Wish we would have stayed longer than one night. The cookies left in room were the best we have ever had. Wish we could have bought a dozen or more to take home. Staff was wonderful.

By on Nov 25, 2019

Review comment responded on Nov 26, 2019

We are very glad to hear that you had a great experience! Thank you for staying with us!

5
Business Business

Unique hotel. Includes elevator ride to the lookout. Great amenities and close to everything.

By on Nov 2, 2019

Review comment responded on Nov 2, 2019

Thank you for visiting and for sharing about your stay!

4
Everyone

By on Oct 19, 2019

Review comment responded on Oct 31, 2019

Thank you for staying with us and for leaving a review!

5
Partner Couples

The rooms are amazing . The front desk professional and exceeded my expectations. The service at the restaurant “lookout” wonderful. The food at the “lookout” spectacular

By on Sep 11, 2019

Review comment responded on Sep 17, 2019

We are thrilled to hear that we exceeded your expectations! Thank you for telling us about your stay!

5
Partner Couples

The location is about 1 mile from Beale street, right on the riverfront, so it makes it a quiet area. The hotel and store are very safe and cops are sitting in the parking lot monitoring activities. Teens do ride the Scooters in the parking lot. The safe were so nice. They provide cookies for bed time, and they were so good, we called down and asked for more and they didn't mind sending more our way. I would 100% stay here again. The rooms are very dark, there are no external windows in your room, but it does make it peaceful and relaxing.

By on Aug 30, 2019

Review comment responded on Sep 7, 2019

We're glad that you felt secure and well looked-after during your stay!

url importing http://www.orbitz.com/Memphis-Hotels-Big-Cypress-Lodge.h12993388-p2.Hotel-Reviews
There was an error importing /Memphis-Hotels-Big-Cypress-Lodge.h12993388-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Memphis-Hotels-Big-Cypress-Lodge.h12993388-p2.Hotel-Reviews