4/10 Poor
Debra
Aug 9, 2025
Disliked: Staff & service, property conditions & facilities
Upon arrival nobody was at desk and none appeared for over 10 minutes. Personality was indifferent and it even felt borderline hostile. She did not offer the direction to the elevators and there was no sign on the wall to indicate it was around several corners. The room had mismatched lights on night stands. One night stand had was broken with no drawer. The bathroom was nice on first impression but it corners and sides under the sink counter was filthy and thick dust on the piping. We were there 3 days and 4 nights and was never offered clean towels, toilet paper or emptied the trash. We didn’t expect bed changing or vacuuming of the room, but basic necessities were important. Morning breakfast was typical hotel fare. This hotel is the closest to a major hospital and so the basic Hampton Inn quality seems very important, at least to us.
Debra
Stayed 3 nights in Aug 2025
