When I booked my room I booked a king study. When I arrived they didn’t seem really prepared for me the staff member had to look through the system to find me available room which was a Handicap Assessable room.The room was very uncomfortable bed was low to the floor toilet was up to high and was very uncomfortable to sit on shower didn’t drain well and shower knob set up was very complicated.
Right at the Baptist East hospital so it is super convenient for doctor's appointments. Restaurants on Poplar Ave. were also very easy to get too. I would stay there again.
I liked the location - convenient to Shelby Farms Park. I did not like how run down the facility was. My door was broken and took quite a bit of force to close properly. Two of the 4 lights in the bathroom were burned out. There was black mold in places in the shower and shower door. I'm used to Hampton Inn being better than this.
The hotel was a bit old and grundy but the staff was very pleasant!
There is not a fridge in the rooms. Even the cheap motels have fridges.
The staff was very friendly. The bathroom was not as clean as it could be.
Property location is very convenient for people wanting to visit the Baptist Hospital. Not very good breakfast. Wasn’t very good food and didn’t have it stocked very well.
I have stayed in this hotel several times before while visiting family. Sadly, the poor check in experience really tarnished the hotel for us this time. I'm not sure if we will be returning. Upon check in, we were told that the room type we had selected was not available. The only room that was available only fit our family if they added a roll away bed. I was told that even though I had booked and paid for the room one month prior, since I had booked on Orbitz my room was not guaranteed. We did eventually get the room we had booked after the guest who was supposed to have the room agreed to change to another room. I felt that this was handled very poorly. As I said, it ruined the rest of our stay. The room was clean, we were near the elevator so it was noisy. The breakfast buffet was nice. That said, not sure we will be staying again.
We stay in the hotel 6 days. Pros:The bredfast is pretty good it has many varieties. The bed is very comfortable. Location is good to go UM. Cons: The bathroom has a good size but can see some items are needed to be fixed but not yet. This does not give a well usages. The room does not vocume every day as can see carpet is not that clean. This maybe we stay for 6 days?
This hotel was in there everything we need it at the right time. In about 15 minutes drives there's a Target, Sprouts, Whole Foods. The breakfast was probably delicious but the beds were so comfortable that we missed it.
Overnight stay to attend a wedding. quiet area just off 240. Rooms were quiet (even though young teen ball players were right next to us!) Comfortable beds. Individual room climate control. Pleasant staff.
Hotel was quiet even with a huge family reunion being held there. Good breakfast. I wish my bed was made daily - not with fresh sheets but made. I also was short a washcloth one night. Over all nice hotel.
Good location if visiting someone at hospital. Good breakfast.
Next to the Baptist Medical Center, no sirens allowed. Very Quiet area with easy access to Loop 240. Few restaurants in the area(Wendys across the street). Jog the medical Center and neighboring professional park, little traffic and tree lined streets allow for a shaded 1 to 1-1/2 mile venture. Willow Grove Dr. should be avoided during rush hour.
NICE CLEAN HOTEL CHECK IN WAS QUICK AND GREG WAS VERY FRIENDLY. ROOM WAS VERY NICE and easy to get to.
Clean hotel. Courteous staff. Worth repeating.
I stay Hampton Inns all the time and was very disapointed with this hotel. The room was full of lady bugs, so they gave me a new room and it had the bugs in it also. I can live with that but when I went into the bathroom the wall paper was peeling and it had mold all over it and it smelled.The floors in the hallway and elevator look like they have not been vacuumed in a long time.I had two rooms and went down to the front desk and checked out and went to another hotel.
As a smoker, I was surprised and extremely pleased that this hotel had a few rooms for smokers! My stay was to attend to somewhat stressful family matters, and this one small treat made a big difference for me. The free WiFi internet access was a real plus! It is not secure (don't do your online banking there), but for keeping up with e-mail, etc., it was great! While in-room coffee is fairly common these days, it's important to me to have my coffee when I awake. I left a note for housekeeping after my 1st night asking for more regular coffee (no decaf). The rest of the week, I had plenty of real good coffee each morning. All the staff (housekeeping included) was very pleasant and accomodating. The epitome of Southern hospitality. Easy access to I-240, 20 minutes from the airport, walking distance to Baptist Memorial Hospital. If you're visiting East Memphis and Germantown, this is the best place to stay.
Hampton Inn Memphis-Walnut Grove/Baptist East places you next to Baptist Memorial Hospital and within a 5-minute walk of Baptist Memorial Hospital-Memphis. This 121-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9:30 AM. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.
All 121 rooms feature sofa beds, coffee makers, and free local calls. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes and ironing boards.
Guests staying at Hampton Inn Memphis-Walnut Grove/Baptist East enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
When I booked my room I booked a king study. When I arrived they didn’t seem really prepared for me the staff member had to look through the system to find me available room which was a Handicap Assessable room.The room was very uncomfortable bed was low to the floor toilet was up to high and was very uncomfortable to sit on shower didn’t drain well and shower knob set up was very complicated.
Right at the Baptist East hospital so it is super convenient for doctor's appointments. Restaurants on Poplar Ave. were also very easy to get too. I would stay there again.
I liked the location - convenient to Shelby Farms Park. I did not like how run down the facility was. My door was broken and took quite a bit of force to close properly. Two of the 4 lights in the bathroom were burned out. There was black mold in places in the shower and shower door. I'm used to Hampton Inn being better than this.
The hotel was a bit old and grundy but the staff was very pleasant!
There is not a fridge in the rooms. Even the cheap motels have fridges.
Thank you for your feed back , We do apologies that your room did not have a fridge and microwave, although your room didn't have a fridge and microwave we do have rooms that do and the next time you choose to stay with us I will be happy to upgrade you to that room at no charge.
Thank you for your feedback
The staff was very friendly. The bathroom was not as clean as it could be.
Thank you so much for this valuable feedback I will share this with my team to your next stay a better one.
Property location is very convenient for people wanting to visit the Baptist Hospital. Not very good breakfast. Wasn’t very good food and didn’t have it stocked very well.
Thank you so much for the feedback comeback and see us you want be disappointed we have new breakfast host with great personality and I must stay the breakfast is top notch
I have stayed in this hotel several times before while visiting family. Sadly, the poor check in experience really tarnished the hotel for us this time. I'm not sure if we will be returning. Upon check in, we were told that the room type we had selected was not available. The only room that was available only fit our family if they added a roll away bed. I was told that even though I had booked and paid for the room one month prior, since I had booked on Orbitz my room was not guaranteed. We did eventually get the room we had booked after the guest who was supposed to have the room agreed to change to another room. I felt that this was handled very poorly. As I said, it ruined the rest of our stay. The room was clean, we were near the elevator so it was noisy. The breakfast buffet was nice. That said, not sure we will be staying again.
Thank you for your feedback please come back and see us :)