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Recent guest reviews

Excellent location, excellent cleanliness and fantastic staff

Staff was very accommodating. Arrived early and was able to check in. Made sure we enjoyed our rooms (Thanks DJ) Overall great time

Worst. BE AWARE!! They gave me a room right in front of the construction. All night long, i heard drilling and hammpering. I complained at 1 am and the staff gave me ear plugs. My family couldn't sleep with the ear plugs. They said that it would be better if I chagned the room. Why didn't they give me quieter room if they had availability???????? At 2am, I had to move to different room, but they gave me King size bed room. ( I had 2 queen beds room) OMG. I had to request again, and finally I had a right room with 2 queen beds and no noise. It was 2:30 a.m. I paid almost $400 for the night and I experienced a nightmare.

Very nice

The hotel was beautiful, clean, and very well located. I was truly pleased with its proximity to the bars on Broadway. Definitely walkable to all the bars. It’s rooftop bar had beautiful views of Downtown. I was also very happy with its proximity to the Gulch area. The staff was very courteous and assisted with everything right away. I would definitely stay here again. Also, not to forget the hotel booked very good singers for the Lobby bar.

Beautiful hotel perfectly situated in Downtown Nashville.

The grand Hyatt was beautiful and very clean. They had live music in the lobby at night and the food was also great. Was only a short walk to downtown but far enough to be peaceful if that’s what you’re looking for. Overall 10/10 experience

Fantastic hotel - wonderful location. Staff was friendly. Lobby entertainment was great and set the mood for the evening. Will be back!

No house cleaning on 2nd night. Valet parking was terrible

Fantastic staff

Very high energy, family friendly, modern facility.

This is a new, upscale hotel with great amenities, and is a short walk from the Gulch and the downtown Broadway area. Service is great. I've stayed here before, and I will certainly stay again whenever I am in the Nashville area.

It was a very nice hotel but on Saturday there was no hot water for showers. Confirmed with other hotel guests, but when I asked at the front desk the person had no idea about the issue.

Great location within walking distance to major attractions downtown. Had use of club facilities which were excellent. Decent fitness center. Rooftop pooln was fun though the pool itself was on the small side there was adequate seating around it. Only negatives were standard rooms are on the small side and the recently installed card access elevators were a little glitchy. All the guests were complaining about it.

Beautiful facility. It would be nice if there were some place to dine post lunch/pre dinner for those arriving at that time of day; seems strange that there is not, given that there are 2 restaurants on premises and one operated by the same restaurant group across the street at Union Station. When open, they are all fabulous.

Broadway Nashville TN

Hotel highlights

  • Walking distance to Broadway and Bridgestone Arena
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Downtown Nashville, Grand Hyatt Nashville is within a 10-minute walk of popular sights such as Broadway and Bridgestone Arena. This 591-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

Guests can expect to find 55-inch flat-screen TVs. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Coffee makers, laptop-compatible safes, and ironing boards are also standard.


Property features

Built in 2020, the brand new Grand Hyatt Nashville features a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is offered for USD 55 per night. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas and a ballroom.

Room options

Room, 1 King Bed, Corner

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Grand Hyatt Nashville

Everyone (20) Couples (9) Family (13)
5
Friends

Excellent location, excellent cleanliness and fantastic staff

By on Aug 20, 2023

Review comment responded on Aug 21, 2023

That's wonderful! We are pleased to hear that you are enjoying your stay with us. We look forward welcoming you back very soon!

5
Friends

Staff was very accommodating. Arrived early and was able to check in. Made sure we enjoyed our rooms (Thanks DJ) Overall great time

By on Jul 28, 2023

Review comment responded on Jul 28, 2023

Thank you for your kind words, Martha. We're glad to know that you enjoyed your stay and hope to welcome you back to Nashville very soon!

1
Everyone

Worst. BE AWARE!! They gave me a room right in front of the construction. All night long, i heard drilling and hammpering. I complained at 1 am and the staff gave me ear plugs. My family couldn't sleep with the ear plugs. They said that it would be better if I chagned the room. Why didn't they give me quieter room if they had availability???????? At 2am, I had to move to different room, but they gave me King size bed room. ( I had 2 queen beds room) OMG. I had to request again, and finally I had a right room with 2 queen beds and no noise. It was 2:30 a.m. I paid almost $400 for the night and I experienced a nightmare.

By on Jul 10, 2023

Review comment responded on Jul 16, 2023

We are so sorry to hear that your stay did not meet your expectations or ours. Thank you for your feedback. We will be addressing your concerns.

5
Everyone

Very nice

By on Jul 10, 2023

5
Friends

The hotel was beautiful, clean, and very well located. I was truly pleased with its proximity to the bars on Broadway. Definitely walkable to all the bars. It’s rooftop bar had beautiful views of Downtown. I was also very happy with its proximity to the Gulch area. The staff was very courteous and assisted with everything right away. I would definitely stay here again. Also, not to forget the hotel booked very good singers for the Lobby bar.

By on Jun 12, 2023

Review comment responded on Jun 20, 2023

That's wonderful! We are pleased to hear that you are enjoying your stay with us. We look forward welcoming you back very soon!

5
Friends

Beautiful hotel perfectly situated in Downtown Nashville.

By on Jun 3, 2023

Review comment responded on Jun 20, 2023

That's wonderful! We are pleased to hear that you are enjoying your stay with us. We look forward welcoming you back very soon!

5
Friends

The grand Hyatt was beautiful and very clean. They had live music in the lobby at night and the food was also great. Was only a short walk to downtown but far enough to be peaceful if that’s what you’re looking for. Overall 10/10 experience

By on May 30, 2023

Review comment responded on Jun 20, 2023

That's wonderful! We are pleased to hear that you are enjoying your stay with us. We look forward welcoming you back very soon!

5
Family

Fantastic hotel - wonderful location. Staff was friendly. Lobby entertainment was great and set the mood for the evening. Will be back!

By on Mar 27, 2023

Review comment responded on May 23, 2023

Dear Ms. MelissaWe're glad that you enjoyed your stay with us and that our staff, facilities and entertainment were the perfect mix to make a perfect stay.Looking forward to host you back very soon!

2
Family Business Business

No house cleaning on 2nd night. Valet parking was terrible

By on Mar 27, 2023

5
Family

Fantastic staff

By on Feb 20, 2023

Review comment responded on Feb 20, 2023

Thank you for staying with us at the Grand Hyatt Nashville and we are happy to hear you enjoyed your time with us and our staff took great care of you!

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