The lady who was over the breakfast was rude. Every time we asked her a question she was very short with us.
The hotel is less than a year old, so it is brand spanking new with great breakfast, great location and excellent value for that market.
The rooms were nice size and very clean the location was good and the staff was amazing
i loved how secure the parking was and the rooms were perfect , loved our stay & will definitely be back !
I enjoyed pretty much everything about the property except for the lack of daily cleaning. The staff was so kind to us. The breakfast was great! We would stay again!
MY 4,000 bag was stolen by A WORKER THERE!! We have video proof! When we called the police to make a report the hotel kicked us out at 2am! I would NEVER stay here again The place is first off located in a terrible area. The staff was rude, and the manager was told to review the footage and she pretty much shut us out. If you value your belongings I highly suggest going elsewhere. We ended up staying at the Holston Hotel downtown for a cheaper price, better location and extremely friendly staff. They even have an outdoor rooftop pool. Unlike the staybridge which is far from everything. They have nasty attitudes. The bartender at this establishment was the one who stole my bag. It’s so sad that this had to happen…and it was on my birthday none the less! And they still had the audacity to charge us when we didn’t even stay there! BEWARE OF THIS PLACE!!!!!
Didnt like you had to pay to park
The lady who was over the breakfast was rude. Every time we asked her a question she was very short with us.
The hotel is less than a year old, so it is brand spanking new with great breakfast, great location and excellent value for that market.
Brad, thank you for taking the time to reflect on your stay. We appreciate the kind feedback.
The rooms were nice size and very clean the location was good and the staff was amazing
Thank you for your feedback.
i loved how secure the parking was and the rooms were perfect , loved our stay & will definitely be back !
Thank you for your review.
I enjoyed pretty much everything about the property except for the lack of daily cleaning. The staff was so kind to us. The breakfast was great! We would stay again!
Thank you for your feedback.
MY 4,000 bag was stolen by A WORKER THERE!! We have video proof! When we called the police to make a report the hotel kicked us out at 2am! I would NEVER stay here again The place is first off located in a terrible area. The staff was rude, and the manager was told to review the footage and she pretty much shut us out. If you value your belongings I highly suggest going elsewhere. We ended up staying at the Holston Hotel downtown for a cheaper price, better location and extremely friendly staff. They even have an outdoor rooftop pool. Unlike the staybridge which is far from everything. They have nasty attitudes. The bartender at this establishment was the one who stole my bag. It’s so sad that this had to happen…and it was on my birthday none the less! And they still had the audacity to charge us when we didn’t even stay there! BEWARE OF THIS PLACE!!!!!
Thank you for your response. After investigating this issue further we have seen on camera footage that you had your belongings with you during your stay. Due to you and your party members being disruptive and rude to our staff and other guests you were asked to leave later in the evening. Management spoke with you the next day when you came back to collect the belongings you had left behind in your room. Management would be more than happy to speak with you further on this issue if you would like.
Didnt like you had to pay to park
Thank you for your review.
Thank you for the review.