The Hayes Street Hotel Nashville Downtown

3.5 star property

Choose dates to view prices

Photo gallery for The Hayes Street Hotel Nashville Downtown

Terrace/patio
Lobby
Lobby
Bar (on property)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
1909 Hayes Street, Nashville, TN, 37203
  • Place, Saint Thomas Midtown Hospital
    ‪3 min walk‬
  • Place, Vanderbilt University
    ‪3 min walk‬
  • Place, Elliston Place
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(78 reviews)
  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(72 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, 1 Bedroom

9.4 out of 10
Exceptional
(11 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

Single Room, Accessible

8.6 out of 10
Excellent
(22 reviews)
  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Nashville

Located in West End within a 5-minute walk of Vanderbilt University, The Hayes Street Hotel Nashville Downtown is within 2 miles (3 km) of other popular sights like Bridgestone Arena. This 3.5-star hotel has 105 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Saint Thomas Midtown Hospital - 3 min walk - 0.2 miles
  • Vanderbilt University - 3 min walk - 0.2 miles
  • Elliston Place - 6 min walk - 0.4 miles
  • Centennial Park - 15 min walk - 0.8 miles
  • The Parthenon - 18 min walk - 1.0 mile

Getting around

  • Nashville Riverfront Station - 9 min drive
  • Nashville International Airport (BNA) - 11 min drive

Restaurants

  • ‪Cook Out - ‬4 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Red Door Saloon - ‬5 min walk
  • ‪Hattie B's Hot Chicken - ‬4 min walk
  • ‪Velvet Taco - ‬5 min walk

About this property

The Hayes Street Hotel Nashville Downtown

The Hayes Street Hotel Nashville Downtown features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 42 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a terrace, and an ATM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.0 per accommodation, per night
  • Destination fee: USD 14.01 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 42 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

Frequently asked questions

Is free cancellation available at The Hayes Street Hotel Nashville Downtown?

The Hayes Street Hotel Nashville Downtown provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at The Hayes Street Hotel Nashville Downtown?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at The Hayes Street Hotel Nashville Downtown on Apr 26, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Hayes Street Hotel Nashville Downtown?

This hotel is situated in West End within a 10-minute walk of Elliston Place and RCA Studio B. You'll also find Broadway and Nissan Stadium within a short drive.

Will I be able to park at The Hayes Street Hotel Nashville Downtown?

Yes, covered valet parking is offered for USD 42 per night with in/out privileges.

Does The Hayes Street Hotel Nashville Downtown have a casino?

No, The Hayes Street Hotel Nashville Downtown doesn't have a casino.

Is there an indoor pool at The Hayes Street Hotel Nashville Downtown?

No, there is no indoor pool at this hotel.

Is The Hayes Street Hotel Nashville Downtown a good place to stay for couples?

Couples will appreciate amenities like a free daily breakfast, a 24-hour gym, and a terrace at this hotel.

Does The Hayes Street Hotel Nashville Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Hayes Street Hotel Nashville Downtown have a restaurant that serves breakfast?

The Hayes Street Hotel Nashville Downtown offers free continental breakfast each morning though there is no restaurant.

Does The Hayes Street Hotel Nashville Downtown allow pets to stay for free?

No, pets aren't allowed at The Hayes Street Hotel Nashville Downtown though service animals are welcome.

Does The Hayes Street Hotel Nashville Downtown have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Hayes Street Hotel Nashville Downtown?

The closest major airport to The Hayes Street Hotel Nashville Downtown is Nashville International Airport (BNA), which is 8.6 mi away (11 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 23.9 mi away (29-minute drive).

Can I book a room with a balcony at The Hayes Street Hotel Nashville Downtown?

No, you won't find guestrooms with balconies at The Hayes Street Hotel Nashville Downtown.

The Hayes Street Hotel Nashville Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 587 out of 1192 reviews
Rating 8 - Good. 264 out of 1192 reviews
Rating 6 - Okay. 194 out of 1192 reviews
Rating 4 - Poor. 90 out of 1192 reviews
Rating 2 - Terrible. 57 out of 1192 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a nice stay for what we paid. It was pretty clean other than the shower floor just had a lot of possible stains. The biggest issue was that the walls are extremely thin. You can hear the housekeepers around you every morning cleaning as if they are right there in your room. You can hear other people talking in their rooms and their TVs and you can hear all their activities as well which was a little awkward. But other than that, it was a nice stay.
Stayed 3 nights in Dec 2025

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk staff was rude. The valet was inefficient and slow and lacked motivation. Cars were stacking with no urgency to provide service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. It was super close to the club we wanted to go to and everything was safe, clean and easy to access.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew, Herrin

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2025

4/10 Poor

Tony

Disliked: Cleanliness, amenities
Property is in need of TLC
Stayed 4 nights in Dec 2025

8/10 Good

Alyssa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the low price. Clean and in good repair. Breakfast was minimal and quite crowded and unfortunately the hotel no longer has a bar so the beverage credit was applied to the snack bar concessions.
Stayed 4 nights in Oct 2025

8/10 Good

Memori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and kid friendly. Everything was fresh and tasty. Coffee bar was always well stocked as well so we enjoyed that part! The rooms could have been cleaner. We found hairs in a lot of spots specifically the bathroom which is always a little off putting and trash in the drawers. Sheets and everything else were clean though and the beds and pillows were comfortable. All staff that we came in contact with were friendly and helpful as well.
Stayed 2 nights in Dec 2025

8/10 Good

Margaret

Stayed 1 night in Dec 2025

10/10 Excellent

Grace

Stayed 1 night in Nov 2025

8/10 Good

francisco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
room smelled like dirty carpet best way i can describe it. room itself looked very clean. didnt want to make a deal out of it as we were just staying the night and were already very tired from our road trip
Stayed 1 night in Dec 2025

6/10 Okay

Jodie

Liked: Staff & service
Disliked: Cleanliness
Dirty mattress and broken toliet but was very gracious at getting new room to accommodate even though it was late at night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Very nice and clean. Love that it had free, hot breakfast. There's a pretty good restaurant in walking distance. Will stay here again.
Stayed 2 nights in Dec 2025

4/10 Poor

Mary

Traveled with family
Disliked: Amenities, property conditions & facilities
Run down rooms. Noisy
Stayed 3 nights in Dec 2025

8/10 Good

Alison

Stayed 2 nights in Dec 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind and helpfuk
Stayed 1 night in Dec 2025

6/10 Okay

ShaRhonda

Traveled with partner
Liked: Property conditions & facilities
There was a confusing parking situation. The parking lot adjacent to the building is not the hotel's so parking was a bit of a struggle. Also, there was a mix up with our room reservation and once brought to staff attention there was a 6 hr delay to correct. The 1st room was a double and showed signs of distress. Dirty walls and peeling paint. A loud rattling air conditioner unit. We were woken up at 9pm by staff to correct rooms as there had been a mix up with another guest with our last name. This new room met our standards and showed no distress. Nice and clean, but ironically only a few doors away from the 1st.
Stayed 1 night in Dec 2025

10/10 Excellent

Stacia

Liked: Amenities, property conditions & facilities
The gal at the desk was wonderful as soon as we stepped in the door! Everything was very nice! The breakfast was excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great staff nice hotel overall
Stayed 3 nights in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Staff was incredibly helpful, courteous, and kind. Rooms and hotel were clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was fantastic! Staff was really helpful and nice! Including valet.
Stayed 1 night in Dec 2025

8/10 Good

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

connie

Liked: Cleanliness, staff & service, amenities
Everything about this stay was awesome. The check in/out and valet staff were friendly and professional. The room was cleaner than any hotel I've stayed at in a long time. The linens were crisp and clean. No complaints and we would definitely stay again next time were in Nashville.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice. Your staff is excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Shonpaul

Stayed 2 nights in Nov 2025