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Recent guest reviews

Great staff! Make sure to visit Sherideth at the bar!!💕 Clean, very accommodating, quiet at night and in walking distance to a few bars, Shell gas station and local restaurants

Hayes is a nice hotel, clean a nd near a lot of activities.

The lobby and outside areas are really well decorated and look great. The rooms are decent size and clean. Nothing more or less than you’d expect for the price. The staff was rude and dismissive. The woman at the front desk spent more time on her phone than checking us in. When we asked about the amenities that were offered on the website but not when we arrived, the young man who didn’t have answers to why told our group and the group behind us that we could “try to find somewhere else to sleep, like the street”. We were excited when we arrived but were disappointed early into our stay. So many other options in this area, we won’t go back.

Affordable, quiet, and friendly staff. Clean rooms, hallways, and great bar.

Its not pet friendly as advertised. The pet rooms have a view of the inside of the parking garage, and no external light. It's like living in a prison cell. You can also hear every noise occurring n the garage including employees on smoke breaks late at night.

Staff was warm and friendly. We met some amazing people during our stay. Great experience overall.

The hotel had small town charm in the big city. The staff was always pleasant an helpful. Has a great little bar with a really knowledgeable bartender. Only a $6.00 Uber rider to downtown.

Clean and friendly helpful staff. Decent room at a good rate

Pros: Location was good for the price. Staff was pleasant. Room and hotel was clean. Cons: The hotel is heavy on scents, a little over the top in my opinion. Walls are thin, you can litterally hear a conversation next door. All in all it is a good stay and would recommend, the price is fair for what you get.

Nice hotel breakfast was a bit lacking and a bit farther from strip than I would of liked to be but overall I would stay again Right by hospital so u do heard sirens

Hayes Street Nashville TN

Hotel highlights

  • Walking distance to Nashville Broadway and Vanderbilt University
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in West End within a 5-minute walk of Vanderbilt University, The Hayes Street Hotel Nashville is within 2 miles (3 km) of other popular sights like Bridgestone Arena. This 3.5-star hotel has 105 guestrooms and offers conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM. At the end of the day, relax with a drink at the bar/lounge.


Rooms

The Hayes Street Hotel Nashville's 105 air-conditioned rooms provide refrigerators, coffee makers, and safes. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include ironing boards, desks, and designer toiletries.


Property features

The Hayes Street Hotel Nashville features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 15.00 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry.

Room options

Standard Room

1 King Bed | Sleeps 2

Single Room, Accessible

1 King Bed | Sleeps 2

Standard Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Double Room, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for The Hayes Street Hotel Nashville

Everyone (35) Couples (2) Family (3)
2
Everyone

By on Oct 26, 2020

Review comment responded on Oct 28, 2020

Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Warm regards, Keily Brown, General Manager

3
Everyone

By on Aug 31, 2020

Review comment responded on Sep 4, 2020

Thank you for sharing your feedback regarding your recent stay. It looks like the hotel did not meet your needs. If you would like to share any specific feedback so we can work to improve, please reach out to the team directly. Thank you!

4
Everyone

By on Feb 25, 2020

Review comment responded on Feb 25, 2020

Thank you for being our guest at Hayes Street Hotel. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Warm regards, Keily Brown, General Manager

2
Everyone

By on Feb 16, 2020

Review comment responded on Feb 16, 2020

We apologize for the disappointing experience you had as our guest and for the issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known on a future visit. Warm regards, Keily Brown, General Manager

1
Everyone

By on Feb 16, 2020

Review comment responded on Feb 16, 2020

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Warm regards, Keily Brown, General Manager

5
Friends

Great staff! Make sure to visit Sherideth at the bar!!💕 Clean, very accommodating, quiet at night and in walking distance to a few bars, Shell gas station and local restaurants

By on Aug 5, 2019

Review comment responded on Aug 6, 2019

Thank you for the delightful review of the Hayes Street Hotel. We are happy you were impressed with our well-maintained property, convenient location, and with the exceptional service provided by our associates. Your compliments will be shared with our team, especially with Sherideth for a job well done. It was our pleasure hosting you, and we hope you will make us your home whenever your travels bring you back this way. Warm regards, Keily Brown, General Manager

4
Everyone

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Thank you so much for the terrific rating regarding your stay at Hayes Street Hotel. We hope you are already planning another trip our way. Warm regards, Keily Brown, General Manager

4
Friends

Hayes is a nice hotel, clean a nd near a lot of activities.

By on Jun 24, 2019

Review comment responded on Jun 26, 2019

Jennifer, thank you for the delightful review of the Hayes Street Hotel. We are happy you enjoyed your stay with us. Your satisfaction is very important to us as we continuously strive to make your experience a great one. We hope you will make us your home whenever you are in the Nashville area. Warm regards, Keily Brown, General Manager

1
Family Friends Family

The lobby and outside areas are really well decorated and look great. The rooms are decent size and clean. Nothing more or less than you’d expect for the price. The staff was rude and dismissive. The woman at the front desk spent more time on her phone than checking us in. When we asked about the amenities that were offered on the website but not when we arrived, the young man who didn’t have answers to why told our group and the group behind us that we could “try to find somewhere else to sleep, like the street”. We were excited when we arrived but were disappointed early into our stay. So many other options in this area, we won’t go back.

By , from BOSTON on May 30, 2019

Review comment responded on May 31, 2019

Adrian, thank you for being our guest. We are happy to know you liked our spacious accommodations and that you were impressed with our affordable prices. However, we apologize for the rude behavior of our front desk associates, and that impacted your stay negatively. This is not acceptable, and we are reviewing this with the appropriate individuals to make sure this was an isolated event. We hope you will give us an opportunity to make this up to you on a future stay. Warm regards, Keily Brown, General Manager

5
Business Business

Affordable, quiet, and friendly staff. Clean rooms, hallways, and great bar.

By on May 23, 2019

Review comment responded on May 23, 2019

Thank you for the glowing review of the Hayes Street Hotel. We are delighted to know you enjoyed your time at our bar and that you were impressed with our comfortable accommodations and courteous associates. We appreciate you highlighting our fair prices and look forward to your next visit. Warm regards, Keily Brown, General Manager

The Hayes Street Hotel Nashville

1909 Hayes Street, Nashville, TN 37203
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