This Sheraton was very clean and provided all the necessary amenities for our stay in Nashville. The staff here were excellent.
Always love this place!!
Friendly staff! Offered us complimentary cocktails while our room was given its final inspection. Great views from the Skye lounge. A wonderful staycation!
Very Good overall
Pretty good place to stay.
.
The staff are incredibly friendly and helpful. I would have liked to seen a frig in the room. They provided lots of free bottled water. I like they started cleaning the room and making the bed everyday again.
this is the most disgusting property i have ever stayed in my life
Convenient for my business stay.
I enjoyed the location as it was easy to walk to many locations.
Marc, head bellman was very helpful and focused on our interests and directed us accordingly. I thought he was the GM or Concierge! Loved that he romed the front of the hotel to assist guests.
Hotel was clean and close to nearby attractions
The entire property needs a facelift. Carpet is outdated, worn and dirty( lots of stains). Frayed in many spots.
This was an excellent hotel walking distance to many attractions. What I enjoyed about this area was that it's close enough to everything, but it's far enough to be quiet and safe. My only complaint, when I was there, they were only offering the ability to schedule 1 cleaning during our stay. However, the housekeeping attendants came around with extra towels, soap, etc. Still, it would be nice, to have additional cleaning sessions in proportion to the cost of the room, or remove the daily resort fee or discount the room, if said services are not available daily or bi-daily.
Staff was OK. Heat kept going out in my room. Hot water went out one morning. Food at restaurant was not good and overpriced.
Close to everything Nashville has to offer.
After reading other reviews, I was worried. It was our first trip there. The front desk was very friendly. We were able to check in early. The room was very clean. The only bad thing was no daily cleaning in the room. And I read about that, and I understand why right now But the moment you need anything, they bring it to you. We would stay again!
Located in Downtown Nashville, Sheraton Grand Nashville Downtown is within a 10-minute walk of popular sights such as Ryman Auditorium and Bridgestone Arena. This 482-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.
Enjoy a bite to eat at The Library Bar, the hotel's onsite restaurant. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect to find free WiFi and 47-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free weekday newspapers, and video-game consoles are other standard amenities.
At Sheraton Grand Nashville Downtown, guests have access to a gym, free WiFi in public areas, and a conference center. Parking is available for USD 50.00 per night (USD 60.00 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a library, and express check-out.
This Sheraton was very clean and provided all the necessary amenities for our stay in Nashville. The staff here were excellent.
Always love this place!!
Thank you for this excellent rating, John, and for your continued patronage!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sheraton Grand Nashville! We'd love to host you again someday for yet another unforgettable visit.
Friendly staff! Offered us complimentary cocktails while our room was given its final inspection. Great views from the Skye lounge. A wonderful staycation!
Thank you for the fantastic review, Cara!It's outstanding you had such a wonderful experience at Sheraton Grand Nashville! We're delighted you enjoyed our excellent location with its stunning and breathtaking views. That's what we like to see! We can't wait to see you again soon so we can share those beautiful scenes with you once more!Have a fantastic day!
Very Good overall
Thank you for the fantastic rating, James!It's outstanding you had such a wonderful experience at Sheraton Grand Nashville. We care about the satisfaction of our guests. We can't wait to see you again soon!
Pretty good place to stay.
Thank you for the great rating, Brian! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Sheraton Grand Nashville. We'd like to share an even better experience with you soon.
.
Thanks for the amazing rating, Kathleen! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Sheraton Grand Nashville!
The staff are incredibly friendly and helpful. I would have liked to seen a frig in the room. They provided lots of free bottled water. I like they started cleaning the room and making the bed everyday again.
Thank you for sharing this wonderful review, Daniel! We are very pleased to hear that you had an enjoyable experience at Sheraton Grand Nashville! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future!
this is the most disgusting property i have ever stayed in my life
We appreciate the feedback, Jorge. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.
Thank you for the outstanding review, Walter!We're delighted your experience at Sheraton Grand Nashville was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible, including immaculate rooms for an incredible stay. We aim to please and your praise lets us know we're doing our job!We look forward to sharing another amazing experience with you soon!