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Sheraton Grand Nashville Downtown

4.0 out of 5.0

Recent guest reviews

The staff was great. I wish there was a shuttle to and from the airport.

waited 3 hours to check in at 6pm, wrong room assigned, dirty room, phones don't work in room, no daily cleaning unless you call to request

The water was brown. The sink didn’t drain. Ater 2 hours of not being able to use my room while they tried to fix it I was told it was done. I returned to the room to find plumber still there saying he couldn’t fix it. Only then did they move me to another room which had damp carpets.

There was a sock left in the room under a chair which means it wasn’t cleaned properly. In addition , a member of the staff entered the room while there was a do not disturb sign placed on the door. My wife, half naked, while on the phone, sitting on the bed was exposed to this entry. We will never stay at this hotel again.

Close to downtown, very friendly staff clean and comfortable

Beautiful hotel close to downtown and beds were very comfy

The hotel is beautiful. The rooms are spacious and well decorated. The staff was very friendly and helpful. The location made walking around town super easy.

Perfect location for concerts at Bridgestone Arena.

Nice hotel, very helpful staff, hallways were clean, room was clean and quite. Walking distance to downtown and restaurants.

I booked a room with an option of free parking . Orbitz confirmed it But the hotel took 45 USD for just 1 day parking Its cheating

Would stay here again, convenient shuttle, just a short walk to Broadway.

623 Union St Nashville TN

Hotel highlights

  • Walking distance to Tennessee State Capitol and Nashville Convention Center
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Nashville, Sheraton Grand Nashville Downtown is within a 5-minute walk of Tennessee State Capitol and within 15 minutes of other popular attractions like Nashville Convention Center. This 4-star hotel has 482 rooms and welcomes guests with 2 restaurants, an indoor pool, and a fitness center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

A 47-inch LCD TV comes with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free weekday newspapers, and a video-game console.


Property features

Guests of Sheraton Grand Nashville Downtown have access to an indoor pool, a fitness center, and free WiFi in public areas. Parking is available for USD 38.00 per night (USD 42.00 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a library.

Room options

Club Room, 1 King Bed

King 1 | Sleeps 3

Club Room, 2 Double Beds, City View

Full 2 | Sleeps 4

Executive Suite, 1 King Bed

King 1 | Sleeps 3

Club Suite, 2 Double Beds, City View

Full 2 | Sleeps 3

Guest reviews for Sheraton Grand Nashville Downtown

Everyone (38) Couples (3) Family (1)
5
Everyone

By on Jun 11, 2019

Review comment responded on Jun 16, 2019

Thank you for your review!

5
Friends

The staff was great. I wish there was a shuttle to and from the airport.

By on Jun 4, 2019

Review comment responded on Jun 9, 2019

We truly appreciate you taking the time to review your recent stay with us at The Sheraton Grand Nashville! It is our sincere hope that we may have the chance to welcome you back in the future!

1
Partner Couples

waited 3 hours to check in at 6pm, wrong room assigned, dirty room, phones don't work in room, no daily cleaning unless you call to request

By on May 29, 2019

Review comment responded on Jun 9, 2019

We truly appreciate you taking the time to review your recent stay and we will be sure to take all feedback into consideration to only better each guest’s experience. It is our sincere hope that we may have the chance to welcome you back in the future!

5
Everyone

By on May 28, 2019

Review comment responded on May 29, 2019

Thank you for your review!

2
Business Business Travelers

The water was brown. The sink didn’t drain. Ater 2 hours of not being able to use my room while they tried to fix it I was told it was done. I returned to the room to find plumber still there saying he couldn’t fix it. Only then did they move me to another room which had damp carpets.

By on May 2, 2019

Review comment responded on May 5, 2019

We truly appreciate you taking the time to review your recent stay and we will be sure to take all feedback into consideration to only better each guest’s experience. It is our sincere hope that we may have the chance to welcome you back in the future

2
Partner Couples

There was a sock left in the room under a chair which means it wasn’t cleaned properly. In addition , a member of the staff entered the room while there was a do not disturb sign placed on the door. My wife, half naked, while on the phone, sitting on the bed was exposed to this entry. We will never stay at this hotel again.

By on Apr 26, 2019

Review comment responded on May 5, 2019

We truly appreciate you taking the time to review your recent stay and we will be sure to take all feedback into consideration to only better each guest’s experience. It is our sincere hope that we may have the chance to welcome you back in the future!

4
Everyone

By on Apr 5, 2019

Review comment responded on Apr 8, 2019

Thank you for your review

5
Families

Close to downtown, very friendly staff clean and comfortable

By on Mar 22, 2019

Review comment responded on Mar 26, 2019

We truly appreciate you taking the time to review your recent stay with us at The Sheraton Grand Nashville! It is our sincere hope that we may have the chance to welcome you back in the future!

5
Everyone

Beautiful hotel close to downtown and beds were very comfy

By on Mar 22, 2019

Review comment responded on Apr 2, 2019

We truly appreciate you taking the time to review your recent stay with us at The Sheraton Grand Nashville! It is our sincere hope that we may have the chance to welcome you back in the future!

5
Everyone

By on Mar 16, 2019

Review comment responded on Apr 2, 2019

Thank you for your review!

Sheraton Grand Nashville Downtown

623 Union St, Nashville, TN 37219