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Recent guest reviews

Excellent location for walking to all tourist sites!!! Great, helpful, courteous staff.

Great stay close to downtown 5 min and breakfast places on 5. Th

Great location, nice new lobby and bar area was great. Free champaign reception nightlly is nice touch.

The people were extremely friendly, the facility was beautiful and clean. The hotel was not to far from from all the downtown activities. They also have a shuttle that drops you off and picks you up at near by location. We would have walked more but it was super cold out so we took advantage of that shuttle.

I expected a lot more for the price I paid...Location was ok.

The property and the staff where excellent, The property is conveniently located to just about anything in Nashville and the staff where always helpful

I arrived at 6:30 and was hot and tired from travel. The room still wasn't cleaned and ready. The check in staff did handle the issue very professionally and kindly though and offered free drink and appetizer vouchers.

Nice hotel, but our room wasn’t ready to check-in at 8PM. They gave us drink tickets to use until they called to notify us the room was ready, but didn’t call..

My stay was great. Elevators were very slow though...

The staff was great. I wish there was a shuttle to and from the airport.

waited 3 hours to check in at 6pm, wrong room assigned, dirty room, phones don't work in room, no daily cleaning unless you call to request

The water was brown. The sink didn’t drain. Ater 2 hours of not being able to use my room while they tried to fix it I was told it was done. I returned to the room to find plumber still there saying he couldn’t fix it. Only then did they move me to another room which had damp carpets.

Union St Nashville TN

Hotel highlights

  • Walking distance to Nashville Broadway and Nashville Municipal Auditorium
  • Free WiFi in public areas
  • Bar/lounge
  • Indoor pool

Located in Downtown Nashville, Sheraton Grand Nashville Downtown is within a 5-minute walk of Nashville Broadway and within 15 minutes of other popular attractions like Nashville Municipal Auditorium. This 482-room, 4-star hotel has a bar/lounge, an indoor pool, and a fitness center.


Dining

Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

The 482 rooms have an array of amenities, including coffee makers, free weekday newspapers, and safes. 47-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Video-game consoles, phones, and ironing boards are also standard.


Property features

Guests of Sheraton Grand Nashville Downtown have access to an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 45.00 per night. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a business center, and a library.

Room options

Club Suite, 2 Double Beds, City View

2 Double Beds | Sleeps 3

Executive Suite, 1 King Bed

1 King Bed | Sleeps 3

Club Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Club Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Sheraton Grand Nashville Downtown

Everyone (45) Couples (6) Family (6)
5
Everyone

By on Mar 1, 2020

5
Family

Excellent location for walking to all tourist sites!!! Great, helpful, courteous staff.

By , from Council Bluffs on Feb 19, 2020

Review comment responded on Feb 21, 2020

Dear Cheryl, With so many hotels in the area to choose from, we're thrilled you chose Sheraton Grand Nashville Downtown. Our team works hard to offer top-notch service and we appreciate you highlighting their efforts. Seeing your familiar face on a future stay would be an honor! Sincerely, Harrison Hutchinson Manager of Guest Relations

5
Family

Great stay close to downtown 5 min and breakfast places on 5. Th

By on Jan 21, 2020

Review comment responded on Jan 23, 2020

We appreciate you taking the time to share your recent stay with us and we are pleased to learn that you not only enjoyed the location of our property but also received the friendly and hospitable staff in which we are known for. We are truly excited to welcome you back in the future!

4
Family Business Business

Great location, nice new lobby and bar area was great. Free champaign reception nightlly is nice touch.

By on Jan 10, 2020

5
Everyone

By on Dec 31, 2019

4
Everyone

By on Dec 12, 2019

5
Everyone

By on Dec 8, 2019

5
Partner Couples

The people were extremely friendly, the facility was beautiful and clean. The hotel was not to far from from all the downtown activities. They also have a shuttle that drops you off and picks you up at near by location. We would have walked more but it was super cold out so we took advantage of that shuttle.

By on Dec 4, 2019

5
Everyone

By on Nov 19, 2019

1
Partner Couples Friends

I expected a lot more for the price I paid...Location was ok.

By on Oct 22, 2019

Review comment responded on Oct 27, 2019

We truly appreciate you taking the time to review your recent stay and we will be sure to take all feedback into consideration to only better each guest’s experience. It is our sincere hope that we may have the chance to welcome you back in the future!

Sheraton Grand Nashville Downtown

623 Union St, Nashville, TN 37219
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