The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
Hotel with free breakfast, a quick walk to Bridgestone Arena

Choose dates to view prices

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Interior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Ryman Auditorium
    ‪8 min walk‬
  • Bridgestone Arena
    ‪8 min walk‬
  • Nissan Stadium
    ‪17 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nashville

Located in Downtown Nashville, The Capitol Hotel Downtown, Ascend Hotel Collection is within a 5-minute walk of Tennessee State Capitol and within 15 minutes of other popular attractions like Ryman Auditorium. This 100-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and a gym.

What's nearby

  • Ryman Auditorium - 8 min walk - 0.5 miles
  • Bridgestone Arena - 8 min walk - 0.5 miles
  • Country Music Hall of Fame and Museum - 13 min walk - 0.7 miles
  • Nissan Stadium - 17 min walk - 0.9 miles
  • Vanderbilt University - 2 min drive - 1.5 miles

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪The Standard at the Smith House - ‬5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Bridgestone Arena
At The Capitol Hotel Downtown, Ascend Hotel Collection, guests have access to a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 30.00 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard.
Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Languages

English, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

Is free cancellation available at The Capitol Hotel Downtown, Ascend Hotel Collection?

The Capitol Hotel Downtown, Ascend Hotel Collection offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Capitol Hotel Downtown, Ascend Hotel Collection?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, Ascend Hotel Collection on Jun 9, 2025 start from $161.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Capitol Hotel Downtown, Ascend Hotel Collection?

This hotel is situated in Downtown Nashville within a 10-minute walk of Broadway, Bridgestone Arena, and Printer's Alley. You'll also find Nissan Stadium and Ryman Auditorium less than a mile away.

Is there parking available at The Capitol Hotel Downtown, Ascend Hotel Collection?

Yes, secured valet parking is offered for USD 30.00 per day. Though parking is limited, wheelchair-accessible van parking is also available.

Does The Capitol Hotel Downtown, Ascend Hotel Collection have a casino?

No, The Capitol Hotel Downtown, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at The Capitol Hotel Downtown, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

Is The Capitol Hotel Downtown, Ascend Hotel Collection good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at The Capitol Hotel Downtown, Ascend Hotel Collection?

No, there isn't a spa tub at this hotel.

Does The Capitol Hotel Downtown, Ascend Hotel Collection have a restaurant that serves breakfast?

Yes, The Capitol Hotel Downtown, Ascend Hotel Collection serves free cooked-to-order breakfasts at Craft Bar and Bistro each morning.

Will The Capitol Hotel Downtown, Ascend Hotel Collection allow pets to stay for free?

No, pets aren't allowed at The Capitol Hotel Downtown, Ascend Hotel Collection though service animals are welcome.

Does The Capitol Hotel Downtown, Ascend Hotel Collection have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Capitol Hotel Downtown, Ascend Hotel Collection?

The closest major airport to The Capitol Hotel Downtown, Ascend Hotel Collection is Nashville International Airport (BNA), which is 8.4 mi away (15 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 23.7 mi away (35-minute drive).

Can I book a room with a balcony at The Capitol Hotel Downtown, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at The Capitol Hotel Downtown, Ascend Hotel Collection.

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 338 out of 1051 reviews
Rating 8 - Good. 313 out of 1051 reviews
Rating 6 - Okay. 220 out of 1051 reviews
Rating 4 - Poor. 100 out of 1051 reviews
Rating 2 - Terrible. 80 out of 1051 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Tyrone

Business traveler
Disliked: Staff & service
involving the front desk supervisor, Cory Chester. I was subjected to unprovoked verbal abuse, including profanity and violent threats, which is completely unacceptable and deeply concerning. Never in my life have I encountered such behavior from a hotel employee, let alone at a Choice Hotel property. This level of rudeness, aggression, and harassment is entirely unwarranted and unprofessional.
Stayed 1 night in Mar 2025

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Gentleman that checked me in was very nice. The breakfast was next to my room so that made it convenient. Publix is also close so I walked over for some things. I don’t realize it’s a motel though. Everything was good though.
Stayed 1 night in Feb 2025

6/10 Okay

Alfredo

Business traveler
Liked: Cleanliness, staff & service, amenities
Was not aware this was an outdoor rooms property (no pictures on Expedia showing the hallways). Having to go outside to an elevator and outdoor hallways to find your room in freezing and below freezing temperatures was absolutely awful. I wouldnt mind it in fair weather conditions but being I traveled during a winter storm it caught me off guard.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable to broadway
Stayed 1 night in Feb 2025

10/10 Excellent

Brianna

Stayed 2 nights in Feb 2025

8/10 Good

Patrice

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Erik, the valet, was super helpful. He was informative and accurate with his information. He's a real asset to the hotel. People should be aware that the elevator is not accessed from the hotel lobby, and the rooms are accessed from the outside. These are not desirable features.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just outside downtown Nashville, in walking distance to Broadway. Only complaint which is not the hotels fault, our room was a corner room against the outside and the room was very cold due to the aggressive wind and overall temperature outside.
Stayed 2 nights in Feb 2025

6/10 Okay

Nicolette

Liked: Cleanliness
Didn’t relize it was a motel with rooms opening to the outside
Stayed 1 night in Feb 2025

10/10 Excellent

Audra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were great, everyone was nice and super helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Frank R

Stayed 1 night in Feb 2025

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Tracy

Stayed 3 nights in Nov 2024

6/10 Okay

Brian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was fantastic from the folks working the lobby to the housekeeping staff and the valet. The place was very clean however the room was pretty run down. The shower had very little water pressure and the shower head was barely attached. The beds were like sleeping on a pool table and the TV remote barely worked. Overall I would stay there again in a pinch as the location is very convenient but the property is in bad need of some rehab.
Stayed 3 nights in Feb 2025

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Kate

Stayed 3 nights in Feb 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. You can easily walk to Broadway and either get something to eat or have drinks and listen to the bands.
Stayed 3 nights in Feb 2025

4/10 Poor

April

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Angie, Chattanooga

Traveled with family
Liked: Cleanliness, staff & service
This property is nice and clean and staff was wonderful… but basically a motel, outside room entrance… a non smoking “hotel”, but smoking in places not allowed. Breakfast was good… but I would not have stayed here alone.
Stayed 1 night in Jan 2025

2/10 Terrible

Nancy

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in and checked out within 10 minutes. Ended up booking another hotel nearby. This “hotel” is more like a motel and Is valet only but they parked it in a public parking garage across the street. When we checked out the room, the bathroom had bloody toilet paper in it. Felt very unsafe.
Stayed 1 night in Jan 2025

10/10 Excellent

Tegsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 2 blocks from the areas I wanted to go. Very nice and comfortable. Really liked it there
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2025

6/10 Okay

Kenneth

Stayed 3 nights in Jan 2025

10/10 Excellent

Alyssa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located easily. Quiet and super clean. The breakfast was top notch! Will stay here again
Stayed 1 night in Jan 2025