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Recent guest reviews

For the price, I expected hot water that appeared in less than 5 minutes of running water. The self-parking is $35 and valet is $39…however, in order to enter or leave the garage you either need a ticket or to scan your room card. Of course, the room card doesn’t scan anymore so you have to take a ticket. I can only imagine how many people paid additional parking fees. I’m general, this hotel is slightly overpriced but still decent.

The rooms are plain. There is so much space in the room/bathrooms and there is nothing in the room to fill it! Also, had to check out early due to a family emergency and the FD person told me they would refund it if the booking agent called to confirm. No one returned orbitz calls and i was out hundreds. These rooms are non refundable folks. ALSO the valet charges were way higher than what was listed online. Beware!

Convenient and contemporary

Everyone in the place was so nice and amazing. I was looking for a pet-friendly place to stay during my cross country trip with a friend's dog. I found it! The front desk guy was the best! He even gave the dog a treat! I was able to walk the dog outside without any problems. I love every ALOFT property I've ever stayed at. This one was no exception.

Great location. Room was clean. It was quiet. Convenient parking. The only complaint is the pillowcases were a little old and rough, not soft at all, they all had a lot of fuzz balls, prob from overuse/over wash, maybe it’s time to replace them.

The hotel room was FILTHY

Couldn't get a receipt. AND STILL DON'T HAVE ONE

Good hotel, big rooms About a 20 min walk to Broadway. Only complaint is not necessarily about this hotel but I’m general most of them do not offer free parking.

The lighting is very dark in the lobby there is a odor so my first impression was not very clean.

Aloft is a cute hotel; however, our heat didn’t work, hot water took forever to warm up, walls were thin so you can hear everything; and parking was $30 per night. You can find free street parking anytime after 6p (Monday-Saturday) and all day on Sundays. The amenities weren’t available but the rooftop (you can find it on the 8th floor) was open for use. Also, housekeeping didn’t visit our room throughout our stay which was odd to be honest. The only perk about this hotel was the fact that it was close to everything (like Hattie B’s which was a block away).

I wasn’t a fan that you could hear everything going on in the hallway. Also some of the towels weren’t clean they had stains and one of them had hair on it. Other than that the hotel is located in a good area close to basically everything.

We stayed on one of the upper floors, and having to park in the garage and then go up stairs then go up the elevator to get to our room got a little taxing after awhile. The room was nice. Clean. Good size TV for relaxing after a long day. Lots of food places nearby. Staff was friendly and precautions taken made us feel safe.

We were in town for my mother to have surgery at Vanderbilt Medical Center. Aloft was very convenient to the hospital. We were called to come in much earlier than expected and the front desk was so kind to work with me to be able to come back later in the morning to shower and get packed up since we left so quickly. It was an excellent stay.

West End Avenue Nashville TN

Hotel highlights

  • Walking distance to Vanderbilt University
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour fitness center

Located in West End within a short walk of Vanderbilt University, Aloft Nashville West End is within a mile (2 km) of other popular sights such as Broadway. This 3-star hotel has 139 guestrooms and offers a 24-hour gym, free in-room WiFi, and a rooftop terrace.


Dining

For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 9 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

52-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available once per stay.


Property features

Aloft Nashville West End offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 39 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Studio Suite, 1 Bedroom, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Traditional Room, 2 Queen Beds, Accessible (Mobility w/ Roll-in Shower)

2 Queen Beds | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Aloft Nashville West End

Everyone (15) Couples (2) Business (2) Family (5) Friends (2)
3
Family

For the price, I expected hot water that appeared in less than 5 minutes of running water. The self-parking is $35 and valet is $39…however, in order to enter or leave the garage you either need a ticket or to scan your room card. Of course, the room card doesn’t scan anymore so you have to take a ticket. I can only imagine how many people paid additional parking fees. I’m general, this hotel is slightly overpriced but still decent.

By on Nov 23, 2022

Review comment responded on Nov 24, 2022

We appreciate you sharing your feedback, Justin.We are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please know that your concerns have been passed on to our management team so they can be properly addressed.We hope to have the pleasure of hosting you again soon so we can show you the quality experience we know that we are capable of sharing with our guests.

2
Partner Couples

The rooms are plain. There is so much space in the room/bathrooms and there is nothing in the room to fill it! Also, had to check out early due to a family emergency and the FD person told me they would refund it if the booking agent called to confirm. No one returned orbitz calls and i was out hundreds. These rooms are non refundable folks. ALSO the valet charges were way higher than what was listed online. Beware!

By on Sep 29, 2022

Review comment responded on Oct 1, 2022

We appreciate you taking the time to share your feedback, Ashley.We're disappointed that you had such challenges during your time with us and the furnishings in your room didn't exceed your expectations. It's also unfortunate you had to leave earlier due to a family emergency. Please know we care about the comfort and satisfaction of our guests so we'll be sure to address your concerns with our management team so we may rectify these issues and improve for the future.We do hope you give us another opportunity to share a more positive experience with you soon.

5
Everyone

By on Jun 17, 2022

5
Business Business

Convenient and contemporary

By on Jan 22, 2022

Review comment responded on Jan 24, 2022

Thank you so much!

4
Everyone

By on Jan 4, 2022

5
Everyone

Everyone in the place was so nice and amazing. I was looking for a pet-friendly place to stay during my cross country trip with a friend's dog. I found it! The front desk guy was the best! He even gave the dog a treat! I was able to walk the dog outside without any problems. I love every ALOFT property I've ever stayed at. This one was no exception.

By on Dec 27, 2021

Review comment responded on Dec 28, 2021

Yay we thank you so much for taking the time to do this wonderful review. Have a great new year. Come back soon!

5
Everyone

By on Sep 7, 2021

Review comment responded on Sep 29, 2021

Thank you

5
Friends

Great location. Room was clean. It was quiet. Convenient parking. The only complaint is the pillowcases were a little old and rough, not soft at all, they all had a lot of fuzz balls, prob from overuse/over wash, maybe it’s time to replace them.

By on Aug 21, 2021

Review comment responded on Aug 23, 2021

Thank you for your review!

2
Family

The hotel room was FILTHY

By on Jun 19, 2021

Review comment responded on Jun 23, 2021

Thank you for you feedback.

2
Business Business

Couldn't get a receipt. AND STILL DON'T HAVE ONE

By on Jun 17, 2021

Review comment responded on Jun 23, 2021

Oh no I hope you get it worked out.

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