A
Good location - easy walk to a lot of places
Liked that you needed your key to enter the building and floor level in elevator
Very nice, large rooms.Just a few blocks from the craziness of Broadway, so we appreciated a quieter atmosphere.
It is a bit further away form the downtown but within the walking distance. For the price, it is a very ideal place for family to stay.
Very clean good staff
I like the convince of easy park, complementary breakfast, security and location to broadway
We enjoyed the restaurants nearby.
Cleanliness and staff could use some serious improvement. Would not return.
The bar and store were convenient. They didn’t put salt on the ice in front of the hotel during the snow storm. It was dangerous.
Overall it was a good spot parking was a little tight but the room was nice and the staff was friendly
The lobby was nice and seating area and bar was very inviting. Accommodations and room very comfortable. Love that staff was very friendly toward our pet.
The Hyatt House was great in every aspect. Employees maintained professional and provided excellent service to guest.
Hotel was very clean. Close enough to broadway but far enough to be quiet. 5stars!
Beautiful, clean, just a short walk to Broadway, was peaceful. Nice to have breakfast in the morning!
Location to broadway was good.
Located in Downtown Nashville, Hyatt House Nashville Downtown Sobro is within a 10-minute walk of popular sights such as Music City Center and Country Music Hall of Fame and Museum. This 217-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free buffet breakfast, served on weekends from 6:30 AM to 9:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
42-inch Smart TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Built in 2019, the brand new Hyatt House Nashville Downtown Sobro offers an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 39.00 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
A
Good location - easy walk to a lot of places
Thank you for the fantastic review, Cathryn! We're delighted your time at Hyatt House was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Please come see us again soon!
Liked that you needed your key to enter the building and floor level in elevator
Thank you for sharing the fantastic review with us, Misty! We're happy to hear that you had a pleasant stay at Hyatt House. It's wonderful to know that you appreciated our room key system . We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We look forward to hosting you again the next time you're in town. Thanks again for providing us with your feedback. Have a great day!
Very nice, large rooms.Just a few blocks from the craziness of Broadway, so we appreciated a quieter atmosphere.
Thanks for sharing this glowing review, Barbara! We're thrilled to hear you enjoyed your stay at Hyatt House Nashville Downtown SoBro! It's our pleasure to accommodate you to the fullest extent. Your compliments for our spacious rooms and peaceful atmosphere let us know we're doing our job. After all, we pride ourselves on your happiness. With this said, we'd love to share another perfect experience with you soon! Thank you again for taking the time to share your feedback!
It is a bit further away form the downtown but within the walking distance. For the price, it is a very ideal place for family to stay.
Thank you for sharing your thoughts with us, Wei-Liang! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hyatt House. Thank you and have a lovely day!
Very clean good staff
Thanks for the wonderful review, Elizabeth! We're thrilled you had such a fantastic stay at Hyatt House Nashville Downtown SoBro! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!
I like the convince of easy park, complementary breakfast, security and location to broadway
Thank you for taking the time to leave this wonderful review, Fabian! We're thrilled to know you enjoyed your stay at Hyatt House Nashville Downtown SoBro! We strive for excellence, so we're pleased to hear you appreciated not only our convenient parking and breakfast options, but also our prime location! Your praise lets us know we're succeeding! Please feel free to share more feedback with us regarding your visit, as we are always looking for ways to improve. We can't wait to host you again soon! Have a lovely day!
We enjoyed the restaurants nearby.
Thank you for the 4/5 rating, Arthur! It's fantastic your time at the Hyatt House Nashville Downtown SoBro was so great! We're happy you appreciated our location so much. We aim to please and your feedback lets us know we're doing our job! We strive for excellence so we look forward to hosting you again soon so we can share an even better experience with you. Given your rating, please let us know if there is more we can do to make your next visit perfect.
Cleanliness and staff could use some serious improvement. Would not return.
Dear Ante, Thank you for completing the Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Terry Craig Front Office Manager HYATT HOUSE NASHVILLE / DOWNTOWN - SOBRO
Thank you for taking the time to share your feedback, Kristine. While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.