Room, Non Smoking
from $136
Holiday Inn Express Nashville Airport
2.5 out of 5.0
3.5
out of 5
Average Guest Review
See all 22 reviews
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Recent guest reviews
My only complaint would be cleanliness.there was a web of dirt by the window
staff uninterested in assisting customers, more interested in being on cell phones, checking texts and generally disinterested
We were very satisfied with our stay at this hotel. The hotel is easy to get to from the interstate, the staff was very friendly, the room was clean, nicely decorated, and very comfortable. The breakfast was pretty good and better than most hotels in this price range.
Everything was great. Clean a.nd well maintained. would go again
Usually you can pretty well know what to expect with HIE. Not so at this location. The rooms fine, but the heater/AC was leaking all over the rug and was very noisy. Lobby was tired and the whole feeling was that the hotel had seen a bit too much traffic over it's time.
This hotel was very inviting upon entering. We were greeting by a large roaring fireplace! Staff was friendly and recommended restaurants close-by. Room was in need of repair (outlets, etc). Breakfast was good, but over crowded.
We enjoyed our stay at the Holiday Inn Express @ Nashville airport. We never even heard a plane, it was so convenient to get into the city from the hotel. Breakfast was good, coffee was good coffee was good on the 1st day but weak the next two. In liked the pancake maker, cool. Our room was very nice and clean, bed comfy, plenty of room in the king room. Front desk staff was ok at check in ,nicer at checkout. I would stay there again.
They are going through changes however the staff especially at the front were very good and helpful.
Breakfast was very good, staff was friendly and helpful. good location
I had a golf tournament and this was the perfect location for a comfortable and relaxing overnight stay.
Stayed here looking for a downtown alternative due to price. The place was nice, it needed work in areas but it was a typical Holiday, just what you would expect. Staff was friendly and room was good enough for what was paid. If your going downtown, your better off to drive and park in a garage on 3rd and broadway then take a cab. Cab's are about 25bucks each way. Learned the hard way on that one.
Staff was excellant accomidating an early arrival! Room was clean and ready. Will stay again!
Hotel was in a great loaction to all our destinations. We will definitely stay again. When we left we inspected the rcom and found someone else's sock under the bed. We laughed
The breakfast was good, each day was something alittle different. My room was always clean when I got back from being out and about, never a shortage on anything. I did however try and ask one of the housekeepers where something was and she said in ENGLISH she didn't speak english, I found that to be alittle odd. Most of the housekeepers were either hispanic or black, none of them spoke to you in the hallways as you/they passed. I was on the bottom floor, and was hoping for a view of something but all I got was a view of a wall. I was in a breezeway in which you could hear/see people walking by your window alot. No view what so ever. Real close to the airport, gas stations and a few eating places.
This hotel is as nice as any I have visited in the price range. The rooms were clean and comfortable, but the best part was the cheerful, helpful and courteous staff.
24 Hr Shuttle service is convenient but, I did wait 25 minutes at midnight for them to arrive. Front Desk associate was very nice and professional. Hotel and rooms are older but, clean. They did remind me of college apartments where they seem to have been repaired by whoever stayed there last. The one thing that drove me crazy was the mattresses. They apparently have a plastic cover on the mattress that you can feel under the sheets. It's like having one of those foil emergency blankets underneath you, radiating heat back to you all night. For $122 (with taxes) a night, I hoped for a bit nicer. Overall, it seems safe and sufficient if you are only staying for a quick 6 hour sleep.
Hotel was good. Everything was as expected. good experience. Breakfast included.
Staff very freindly
I was in Nashville for a weekend. this hotel served my purpose perfectly. It is near the airport. Room was clean. I felt completely safe. Did not hear a sound and slept solidly on a good mattress. The free breakfast on Sunday morning was ready and had a larger variety than normal. I enjoyed the biscuit and gravy.
The room was great! Everthing was clean, the staff was very helpful and very friendly. The rooms were a great size. The location was very close to the airport - which was awesome when you have an early flight!
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Located in Donelson, Holiday Inn Express Nashville Airport is 1.7 mi (2.8 km) from Larry Keeton Theater and within a 10-minute drive of Lane Motor Museum. This 204-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also close to Percy Priest Lake.
Dining
Free buffet breakfast is included with your stay.
Rooms
All 204 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include free newspapers, free local calls, and hair dryers.
Property features
At Holiday Inn Express Nashville Airport, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 3 meeting rooms, a business center, and free newspapers.
Guest reviews for Holiday Inn Express Nashville Airport
nice hotel
Everyone
My only complaint would be cleanliness.there was a web of dirt by the window
poor service/support
Everyone
staff uninterested in assisting customers, more interested in being on cell phones, checking texts and generally disinterested
Review comment
Management responded on Oct 31, 2016
Thank you for taking the time to post a review. I apologize for the issues you encountered. I will address them with the team immediately. We take pride in our service and will take the appropriate actions to improve.
great hotel!
Couples
We were very satisfied with our stay at this hotel. The hotel is easy to get to from the interstate, the staff was very friendly, the room was clean, nicely decorated, and very comfortable. The breakfast was pretty good and better than most hotels in this price range.
vacation with the wife
Couples
Everything was great. Clean a.nd well maintained. would go again
not what i expect from a holiday inn express
BusinessTravelers
Usually you can pretty well know what to expect with HIE. Not so at this location. The rooms fine, but the heater/AC was leaking all over the rug and was very noisy. Lobby was tired and the whole feeling was that the hotel had seen a bit too much traffic over it's time.
family friendly
Families
This hotel was very inviting upon entering. We were greeting by a large roaring fireplace! Staff was friendly and recommended restaurants close-by. Room was in need of repair (outlets, etc). Breakfast was good, but over crowded.
loved nashville, great location !
Couples
We enjoyed our stay at the Holiday Inn Express @ Nashville airport. We never even heard a plane, it was so convenient to get into the city from the hotel. Breakfast was good, coffee was good coffee was good on the 1st day but weak the next two. In liked the pancake maker, cool. Our room was very nice and clean, bed comfy, plenty of room in the king room. Front desk staff was ok at check in ,nicer at checkout. I would stay there again.
work in progress
Families
They are going through changes however the staff especially at the front were very good and helpful.
great place
GetawayWithFriends
Breakfast was very good, staff was friendly and helpful. good location
perfect overnight stay
GetawayWithFriends
I had a golf tournament and this was the perfect location for a comfortable and relaxing overnight stay.
Thank you for posting a review about you recent stay with us. We appreciate the feedback and will look into the issue. We hope to see you again!