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Holiday Inn Express Nashville Airport

2.5 out of 5.0

Recent guest reviews

Stay was fine and we were satisfied with the room. Website listed free parking but this was only partially true. If you stay only one night and leave vehicle at the hotel, you are charged $5 per night for parking. So free parking is conditional on staying long term. This is not stated in the amenities listing.

The front lobby staff were very friendly and helpful, but the condition of the place is starting to show its age and we're not certain our room was fully stocked and ready to go from the previous occupants.

My only complaint would be cleanliness.there was a web of dirt by the window

staff uninterested in assisting customers, more interested in being on cell phones, checking texts and generally disinterested

We were very satisfied with our stay at this hotel. The hotel is easy to get to from the interstate, the staff was very friendly, the room was clean, nicely decorated, and very comfortable. The breakfast was pretty good and better than most hotels in this price range.

Everything was great. Clean a.nd well maintained. would go again

Usually you can pretty well know what to expect with HIE. Not so at this location. The rooms fine, but the heater/AC was leaking all over the rug and was very noisy. Lobby was tired and the whole feeling was that the hotel had seen a bit too much traffic over it's time.

This hotel was very inviting upon entering. We were greeting by a large roaring fireplace! Staff was friendly and recommended restaurants close-by. Room was in need of repair (outlets, etc). Breakfast was good, but over crowded.

We enjoyed our stay at the Holiday Inn Express @ Nashville airport. We never even heard a plane, it was so convenient to get into the city from the hotel. Breakfast was good, coffee was good coffee was good on the 1st day but weak the next two. In liked the pancake maker, cool. Our room was very nice and clean, bed comfy, plenty of room in the king room. Front desk staff was ok at check in ,nicer at checkout. I would stay there again.

They are going through changes however the staff especially at the front were very good and helpful.

Breakfast was very good, staff was friendly and helpful. good location

I had a golf tournament and this was the perfect location for a comfortable and relaxing overnight stay.

Stayed here looking for a downtown alternative due to price. The place was nice, it needed work in areas but it was a typical Holiday, just what you would expect. Staff was friendly and room was good enough for what was paid. If your going downtown, your better off to drive and park in a garage on 3rd and broadway then take a cab. Cab's are about 25bucks each way. Learned the hard way on that one.

Staff was excellant accomidating an early arrival! Room was clean and ready. Will stay again!

Hotel was in a great loaction to all our destinations. We will definitely stay again. When we left we inspected the rcom and found someone else's sock under the bed. We laughed

The breakfast was good, each day was something alittle different. My room was always clean when I got back from being out and about, never a shortage on anything. I did however try and ask one of the housekeepers where something was and she said in ENGLISH she didn't speak english, I found that to be alittle odd. Most of the housekeepers were either hispanic or black, none of them spoke to you in the hallways as you/they passed. I was on the bottom floor, and was hoping for a view of something but all I got was a view of a wall. I was in a breezeway in which you could hear/see people walking by your window alot. No view what so ever. Real close to the airport, gas stations and a few eating places.

This hotel is as nice as any I have visited in the price range. The rooms were clean and comfortable, but the best part was the cheerful, helpful and courteous staff.

24 Hr Shuttle service is convenient but, I did wait 25 minutes at midnight for them to arrive. Front Desk associate was very nice and professional. Hotel and rooms are older but, clean. They did remind me of college apartments where they seem to have been repaired by whoever stayed there last. The one thing that drove me crazy was the mattresses. They apparently have a plastic cover on the mattress that you can feel under the sheets. It's like having one of those foil emergency blankets underneath you, radiating heat back to you all night. For $122 (with taxes) a night, I hoped for a bit nicer. Overall, it seems safe and sufficient if you are only staying for a quick 6 hour sleep.

Hotel was good. Everything was as expected. good experience. Breakfast included.

Staff very freindly

1111 Airport Center Dr Nashville TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Donelson, Holiday Inn Express Nashville Airport is 1.7 mi (2.8 km) from Larry Keeton Theater and within a 10-minute drive of Lane Motor Museum. This 204-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also close to Percy Priest Lake.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 204 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include free newspapers, free local calls, and hair dryers.


Property features

At Holiday Inn Express Nashville Airport, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 3 meeting rooms, a business center, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room

Full 1 | King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking (Hearing)

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express Nashville Airport

Everyone (3) Couples (5) Business (5) Family (3) Friends (5) Other (2)
3

no free parking

Business Travelers

Stay was fine and we were satisfied with the room. Website listed free parking but this was only partially true. If you stay only one night and leave vehicle at the hotel, you are charged $5 per night for parking. So free parking is conditional on staying long term. This is not stated in the amenities listing.

By on Oct 6, 2017

4

close to the airport could use help

Everyone

The front lobby staff were very friendly and helpful, but the condition of the place is starting to show its age and we're not certain our room was fully stocked and ready to go from the previous occupants.

By , from Texas on Aug 24, 2017

Review comment responded on Sep 15, 2017

Thank you for posting a review of your recent stay. We appreciate the feedback!

4

nice hotel

Everyone

My only complaint would be cleanliness.there was a web of dirt by the window

By on Nov 7, 2016

Review comment responded on Nov 10, 2016

Thank you for posting a review about you recent stay with us. We appreciate the feedback and will look into the issue. We hope to see you again!

2

poor service/support

Everyone

staff uninterested in assisting customers, more interested in being on cell phones, checking texts and generally disinterested

By on Oct 28, 2016

Review comment responded on Oct 31, 2016

Thank you for taking the time to post a review. I apologize for the issues you encountered. I will address them with the team immediately. We take pride in our service and will take the appropriate actions to improve.

5

great hotel!

Couples

We were very satisfied with our stay at this hotel. The hotel is easy to get to from the interstate, the staff was very friendly, the room was clean, nicely decorated, and very comfortable. The breakfast was pretty good and better than most hotels in this price range.

By on Aug 17, 2015

4

vacation with the wife

Couples

Everything was great. Clean a.nd well maintained. would go again

By on Nov 18, 2014

2

not what i expect from a holiday inn express

BusinessTravelers

Usually you can pretty well know what to expect with HIE. Not so at this location. The rooms fine, but the heater/AC was leaking all over the rug and was very noisy. Lobby was tired and the whole feeling was that the hotel had seen a bit too much traffic over it's time.

By on Oct 16, 2014

2

family friendly

Families

This hotel was very inviting upon entering. We were greeting by a large roaring fireplace! Staff was friendly and recommended restaurants close-by. Room was in need of repair (outlets, etc). Breakfast was good, but over crowded.

By on Dec 10, 2013

4

loved nashville, great location !

Couples

We enjoyed our stay at the Holiday Inn Express @ Nashville airport. We never even heard a plane, it was so convenient to get into the city from the hotel. Breakfast was good, coffee was good coffee was good on the 1st day but weak the next two. In liked the pancake maker, cool. Our room was very nice and clean, bed comfy, plenty of room in the king room. Front desk staff was ok at check in ,nicer at checkout. I would stay there again.

By on Jul 11, 2013

2

work in progress

Families

They are going through changes however the staff especially at the front were very good and helpful.

By on Jun 18, 2013