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Recent guest reviews

Great place to stay. Location is outstanding, right by the strip. Safe, quiet and with great breakfast and amenities. Room was quiet, clean and nice. Staff at checkout was terribly rude. Two young ladies were openly complaining about and berating a previous customer, then rude to me for no reason at all.... once they finally acknowledged that I was there.

Very close to Broadway and super clean! Good breakfast options

Very mediocre experience. Most of the staff was terse or rude, we had things delivered to the hotel that the valet left outside in the cubby and they got ruined. No first aid supplies on hand, and when we asked for service to our room, they didn’t do it.

Great location, descent breakfast options, quiet. Friendly and helpful staff. Reasonably priced for being downtown. Clean and newly redone and well maintained.

Loved this hotel! Our stay was short but sweet! The staff was amazing! Will definitely stay again

Was not portrayed like pictures. Got Two Queens instead of the King room that I PAID for. Was charged an extra $50 for “incidentals” that I did not see on the agreement when I booked. Terrible stay.

Stafff was very friendly and helpful. Especially Unique at the front desk and Irene who was extremely pleasant. Location was perfect and rooms were very comfortable. Pool area was a nice surprise. I Will definitely stay at this property again.

Brand new and in an excellent location within a 10 minute walk to the excitement of Broadway St

Rep John Lewis Way South Nashville TN

Hotel highlights

  • Walking distance to Country Music Hall of Fame and Museum and Music City Center
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Downtown Nashville, Tru by Hilton Nashville Downtown Convention Center is within a 5-minute walk of Country Music Hall of Fame and Museum and within 15 minutes of other popular attractions like Music City Center. This hotel has 116 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 116 rooms provide refrigerators, free local calls, and ironing boards. 55-inch LCD TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks and wardrobes or closets are also standard.


Property features

At Tru by Hilton Nashville Downtown Convention Center, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 42 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Tru by Hilton Nashville Downtown Convention Center

Everyone (7) Couples (2) Family (4)
4
Partner Couples Friends

Great place to stay. Location is outstanding, right by the strip. Safe, quiet and with great breakfast and amenities. Room was quiet, clean and nice. Staff at checkout was terribly rude. Two young ladies were openly complaining about and berating a previous customer, then rude to me for no reason at all.... once they finally acknowledged that I was there.

By on Jun 7, 2021

5
Family

Very close to Broadway and super clean! Good breakfast options

By on Apr 27, 2021

2
Friends

Very mediocre experience. Most of the staff was terse or rude, we had things delivered to the hotel that the valet left outside in the cubby and they got ruined. No first aid supplies on hand, and when we asked for service to our room, they didn’t do it.

By on Apr 13, 2021

Review comment responded on Apr 19, 2021

Thank you for your feedback. We will be addressing your concerns.

4
Family

Great location, descent breakfast options, quiet. Friendly and helpful staff. Reasonably priced for being downtown. Clean and newly redone and well maintained.

By on Apr 1, 2021

Review comment responded on Apr 19, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Mar 23, 2021

Review comment responded on Apr 19, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Jan 10, 2021

Review comment responded on Jan 11, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Jan 4, 2021

Review comment responded on Jan 11, 2021

Thanks for staying with us. We appreciate your feedback!

5
Friends

Loved this hotel! Our stay was short but sweet! The staff was amazing! Will definitely stay again

By , from Riverside on Sep 16, 2020

Review comment responded on Oct 5, 2020

Thanks for staying with us. We appreciate your feedback!

2
Partner Couples

Was not portrayed like pictures. Got Two Queens instead of the King room that I PAID for. Was charged an extra $50 for “incidentals” that I did not see on the agreement when I booked. Terrible stay.

By on May 13, 2020

5
Everyone

By on Dec 20, 2019

Tru by Hilton Nashville Downtown Convention Center

500 Rep John Lewis Way South, Nashville, TN 37203
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