Great location in Nashville downtown, very polite personnel. The property is renovated, well maintained and very clean.
We were very pleased with the room, cleanliness and location.
Good position to walk around, pretty clean. Service a bit poor: we were supposed to have an happy hour, but the receptionists asked us to wait in the lobby for an hour, and only after 3rd time we asked they explained we should ask them what we want.
This was an extremely unsafe neighborhood, there were multiple people using drugs on the outside of the property and we were approached several times by homeless people entering and leaving the property as well as a man sleeping in the parking garage outside out window. They also charged roughly $30 per day for valet parking but gave you no information about that upfront so you had the option to park yourself. staff was extremely rude when i called down to voice my concerns and complaints
Front desk staff was amazing!! Super helpful and friendly!!
The staff was very friendly and helpful. They were all so nice whether it was first thing in the morning when we were leaving or at night when we were returning.
The construction across the street made it difficult to sleep in the morning.
Close to everything and great breakfast Buffet Cons- our room was handicapped accessible and shower got the whole bathroom floor wet and was slippery and dangerous
All of the customer service was excellent especially the valet
I did not find anything unique. What I would improve is the lighting in the rooms. No fan in the bathroom and a deeper cleaning of the shower area.
Nice hotel nice staff but couldn’t get a room with a bathtub because l didn’t book directly with with Hilton
Loved the place -- the evening wine and dinner was great!! The wait staff there was beyond belief... super helpful and kind.
everyone was so friendly - from the valet, to the painter, to the desk - for check in/check out. we had a great time
Located in Downtown Nashville, Homewood Suites by Hilton Nashville Downtown is adjacent to Nashville Broadway and within a 10-minute walk of other popular attractions like Ryman Auditorium. This 113-room, 3-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 113 soundproofed accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free weekday newspapers are other standard amenities.
At Homewood Suites by Hilton Nashville Downtown, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 30.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, a free grocery shopping service, and express check-in.
Great location in Nashville downtown, very polite personnel. The property is renovated, well maintained and very clean.
Homewood Suites Nashville Downtown strives to provide guests with an environment they can enjoy, feel comfortable and want to return to. We are glad to hear we did that for you! We wish you well in your future travels and hope you will visit us again next time you find yourself in Music City!
We were very pleased with the room, cleanliness and location.
We strive to uphold our values of cleanliness, safety and simplicity in the eyes of our customers. We are glad to hear your stay measured up to your standards. Thank you for your kind words and sharing your experience at Homewood Suites Nashville Downtown. We hope you will stay with us again in the future!
Good position to walk around, pretty clean. Service a bit poor: we were supposed to have an happy hour, but the receptionists asked us to wait in the lobby for an hour, and only after 3rd time we asked they explained we should ask them what we want.
Let us first apologize for the issues you experienced during your time at our hotel. These occurrences are not typical of our property, so we will definitely addressing our staff about them. Thank you for leaving your feedback and it is our hope that we will see you again in the future for a second chance. Safe travels!
This was an extremely unsafe neighborhood, there were multiple people using drugs on the outside of the property and we were approached several times by homeless people entering and leaving the property as well as a man sleeping in the parking garage outside out window. They also charged roughly $30 per day for valet parking but gave you no information about that upfront so you had the option to park yourself. staff was extremely rude when i called down to voice my concerns and complaints
Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. In regards to parking, valet is the only option the hotel has to offer. We do not allow self-parking. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for taking the time to provide positive feedback about your most recent stay with our Homewood Suites Nashville Downtown property.
Front desk staff was amazing!! Super helpful and friendly!!
Homewood Suites Nashville Downtown strives to provide guests with an environment they can enjoy, feel comfortable and want to return to. We are glad to hear we did that for you! We wish you well in your future travels and hope you will visit us again next time you find yourself in Nashville!
Thank you for your business!
Thank you for business!
The staff was very friendly and helpful. They were all so nice whether it was first thing in the morning when we were leaving or at night when we were returning.
Thank you so much for staying with us! Looking forward to see you again.
Thank you for your business!