The hotel's location (near airport & 18 minutes to Vanderbilt Univ) is great. We felt safe in the area. Although staff was very nice and hotel overall is clean, it must be noted it is an older hotel. Breakfast was included, but it was lack lustered.
It was very close to the airport and nicely appointed.
Enjoyed my stay, great staff
The shower leaked on to the bathroom floor every time we showered, there were ants coming out of the sink, the electrical outlet for the microwave didn't work, the wifi was out all week (and when I needed it and was told there was wifi in the lobby, that was also not working), they were sealcoating parts of the parking lot all week, and when we went to check out of the hotel the individual working was asleep.
This was the worst hotel I’ve ever stayed in! I had to move rooms three times because the first two rooms were dirty the second room had toilet feces on it, and also leftover food in the refrigerator, and the third room was not cleaned, and the Wi-Fi was out for almost 4 days for complete days! The elevator is at least 78° if not higher and the breakfast and pantry is not even standard for a hotel it’s horrible do not stay here it’s horrible
Housekeeping service was great. Easy in and out. However, getting onto the elevator was like being in a sauna.
Clean and a great location near the airport
nice place great employees
It is an older hotel but felt it was kept up pretty well. The bed was really comfortable. Breakfast was fresh, same every day. There were a few things that needed maint, such as the frig wanted to come out of its slot, the in-house phone didn’t work, cold water in sink was a very minimal flow. But room was quiet and it served our purposes. I would stay there again
They gave our room "away" at least 2 times while we were there for the holiday weekend. One time luckily was our friend staying there arriving a day later. Sitting at breakfast we overheard it happen when people came back down with their room key stating someone was already living in the room. While the breakfast is ok, there is literally NO CHANGE in our 5 days stay. Very friendly staff and they were always cleaning.
Please T staff
The rooms are large enough to actually relax and enjoy your stay
My car got vandalized and broke into in the parking lot. Apparently this happens quite frequently at the hotel. It would be a good idea to let guests know this and for the hotel to hire night security.
Our family had a very good experience during our stay.
This property is so outdated. Our door barley shut. The carpet in the room was wet. It was horrific.
Nice staff very helpful
Toilet clogged and I had to take care of it. Extra charges were made.
Located in Donelson, Hyatt Place Nashville Airport is within a 15-minute drive of popular attractions such as Grand Ole Opry and Nissan Stadium. This 3-star hotel has 83 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning. In addition to a restaurant onsite, there is also a cocktail bar where you can enjoy a drink. Get a pick-me-up at the coffee shop/cafe.
42-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.
At Hyatt Place Nashville Airport, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
The hotel's location (near airport & 18 minutes to Vanderbilt Univ) is great. We felt safe in the area. Although staff was very nice and hotel overall is clean, it must be noted it is an older hotel. Breakfast was included, but it was lack lustered.
It was very close to the airport and nicely appointed.
Thank You for your feedback!
Enjoyed my stay, great staff
Thank You for your feedback!
The shower leaked on to the bathroom floor every time we showered, there were ants coming out of the sink, the electrical outlet for the microwave didn't work, the wifi was out all week (and when I needed it and was told there was wifi in the lobby, that was also not working), they were sealcoating parts of the parking lot all week, and when we went to check out of the hotel the individual working was asleep.
Thank you for your feedback and will follow up with our staff about the issues you mentioned.
This was the worst hotel I’ve ever stayed in! I had to move rooms three times because the first two rooms were dirty the second room had toilet feces on it, and also leftover food in the refrigerator, and the third room was not cleaned, and the Wi-Fi was out for almost 4 days for complete days! The elevator is at least 78° if not higher and the breakfast and pantry is not even standard for a hotel it’s horrible do not stay here it’s horrible
Thank you for your feedback and will follow up with our staff about the issues you mentioned.
Housekeeping service was great. Easy in and out. However, getting onto the elevator was like being in a sauna.
Thank you for your feedback! Hope to see you again here!
Clean and a great location near the airport
Thank you for your feedback!
nice place great employees
Thanks so much for your response!
It is an older hotel but felt it was kept up pretty well. The bed was really comfortable. Breakfast was fresh, same every day. There were a few things that needed maint, such as the frig wanted to come out of its slot, the in-house phone didn’t work, cold water in sink was a very minimal flow. But room was quiet and it served our purposes. I would stay there again
Thank You so much for your response, We are working hard everyday to keep our hotel maintained.
They gave our room "away" at least 2 times while we were there for the holiday weekend. One time luckily was our friend staying there arriving a day later. Sitting at breakfast we overheard it happen when people came back down with their room key stating someone was already living in the room. While the breakfast is ok, there is literally NO CHANGE in our 5 days stay. Very friendly staff and they were always cleaning.
We apologize about the inconvenience of your stay. We will reach out to housekeeping and front desk about this issue and make the appropriate changes.
Thank You for your feedback!