I liked the TV Information Menu welcoming me to the hotel. The hotel was very clean and located close to the airport. What didn’t like was the flashing smoke detector light in the room. (Hard to sleep)
The shuttle driver and front desk staff were very nice. Front desk lady that night at the other Sheraton that I went to by mistake (Sheraton Grand Nashville...oops) was very nice too and she was dealing with other people at the same time. only thing I didn't like is the Sheraton that I stayed at had those curtains that are just along the sides of the window and don't really close, and the shade did not keep out either the sunlight or the lights at night, making it a bit difficult to sleep especially in the morning. They need true or almost blackout type shades if they are not going t o have any functional curtains...
Property advertises an airport shuttle....did not have one, I had to Uber. Property also advertises a restaurant, it is closed. I paid 75 dollars more to stay here b/c of the shuttle and restaurant.
Although they were having a staffing problem that rhe day, they were extremely efficient and helpful.
Just an overnight stay for an early morning flight. Clean and quiet. We did not use any of the amenities or pay for breakfast.
Nice property. Staff was great.
The airport shuttle didn't have the Sheraton name on it, so we watched it go by three times until we called for
Ver close to the airport.
S
Very clean, quite, 5 min from airport, free shuttle, staff was amazing.
Easy access to highway and airport...safe neighborhood.
The waitress and chef were lovely. We had no control over the AC. Parts of the hotel were very warm, and our room was very cold.
Clean room. Friendly staff and easy check-in and out. Thanks!
I was disappointed with the condition of the room. There was cracks and paint peeling from the ceiling. The shower was missing caulking. The couch was stained and dirty. The room had a musty odor and was unpleasant to be in.
Good location very affordable quick and easy checkin and out
Located in Donelson, Four Points by Sheraton Nashville Airport is within a 10-minute drive of popular attractions such as Broadway and Nissan Stadium. This hotel has 101 rooms and welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Sofa beds, sitting areas, and refrigerators are also available. Change of towels is available on request.
Four Points by Sheraton Nashville Airport features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a meeting room, express check-in, and express check-out.
I liked the TV Information Menu welcoming me to the hotel. The hotel was very clean and located close to the airport. What didn’t like was the flashing smoke detector light in the room. (Hard to sleep)
The shuttle driver and front desk staff were very nice. Front desk lady that night at the other Sheraton that I went to by mistake (Sheraton Grand Nashville...oops) was very nice too and she was dealing with other people at the same time. only thing I didn't like is the Sheraton that I stayed at had those curtains that are just along the sides of the window and don't really close, and the shade did not keep out either the sunlight or the lights at night, making it a bit difficult to sleep especially in the morning. They need true or almost blackout type shades if they are not going t o have any functional curtains...
We are so glad to hear you enjoyed your stay with us. We look forward to seeing you again soon.
Property advertises an airport shuttle....did not have one, I had to Uber. Property also advertises a restaurant, it is closed. I paid 75 dollars more to stay here b/c of the shuttle and restaurant.
We are sorry you were unhappy- we will work hard to fix these issues you experienced with us. Thank you for letting us know.
Although they were having a staffing problem that rhe day, they were extremely efficient and helpful.
We are so glad to hear you enjoyed your stay with us! We do hope to see you again on your future travels.
Just an overnight stay for an early morning flight. Clean and quiet. We did not use any of the amenities or pay for breakfast.
We are so glad to hear you enjoyed your stay with us. Your feedback is important, and our team would love to hear how happy they made you during your stay. We hope to see you again on your future travels to Nashville!
Nice property. Staff was great.
Thank you for staying with us! We love that you enjoyed your stay and we look forward to seeing you again!
The airport shuttle didn't have the Sheraton name on it, so we watched it go by three times until we called for
Our sincerest apologies for not communicating this. The shuttle is shared with our sister property the Fairfield Inn and Suites, and operates throughout the day servicing both hotels. We will most definitely communicate with our guest services to ensure they are describing the shuttle when speaking with our guest.
Ver close to the airport.
THANK YOU for staying with us, we hope to have the opportunity to be your hotel choice again in the future.
We are so glad to hear you enjoyed your stay with us. We look forward to seeing you again soon.