- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Crowne Plaza Hotel Knoxville Downtown University
3.5 out of 5.0
4.1
out of 5
"Good!"
See all 55 reviews
This hotel is most popular for:
Recent guest reviews
We couldn’t have asked for a better hotel.. We will be back soon..
The entire staff was extremely friendly and courteous from check in to the belll staff.
Hotel was very clean, friendly staff. Parked our car at the hotel and walked everywhere. Very close to shopping and restaurants. Market Square is right across the street.
Right by market square so walking distance to shopping, food etc. only a short 2 min drive to UT campus for sporting events. Hotel was great! Clean, comfortable and spacious
although the lobby area is very impressive, the hotel is dated and needs improvement to catch up to other brands in the area. the parking gate was a true pain and the keys did not work most of the time. there are no safes in the room so you have to count on your front desk person and wait in line to get your valuables.
Great location and fun atmosphere! Helpful staff and the best hotel in Knoxville!
Great place to stay and pet friendly!! Great experience
The hotel was very nice and in good location. The staff was very helpful and courteous. There was a fire alarm at 3:30 a.m. and it was handled in a very safe manner.
great location right across from great little shops and food. hotel and staff were super nice. my only complaint is that we ordered room service the night we checked in and NONE of the food was covered or wrapped....
Excellent staff friendliness. Over and above. Helped us with directions, market square options, and parking.
I stayed on a Wednesday night traveling through the area. The hotel is nice and friendly with an OK pool and good fitness center. The downtown area is not as congested as some other big cities. There are two areas to go, Market Square, which seems to be more family friendly (at least during the day), and Old Town, which seems to be more strictly for partying. Not too far away is the Saw Works Brewery. Check the hours before you go. It was the lowest prices I have ever paid at a brewery. For vegan food I had a Tomato Head pizza with soy cheese (I never confirmed it was vegan cheese though) which was good. There are also some other vegan options nearby.
Great for stay for business trips. It's a bit noisy at times but overall it's good.
Nice hotel but there was construction work the whole time we stayed.. But Gym and room was great..!
This hotel had a great location. Staff was super friendly, especially at breakfast. Hotel was clean. Gym was quite large and a major factor when I chose this hotel. Thanks Crowne Plaza!
Crown Plaza is close to TVA and Market Square and good walking opportunities to old World Fair site and Tennessee Theatre. However the bed could have been more comfortable as it sunk in the middle. The worst was the fire trucks at night, waking us several times. The station is only down the street and the windows don't provide much insulation from street noise. Other hotels of similar price include breakfast. Coffe in the room was VERY weak-threw it away after one sip-Get rid of Kruig and backs to packets.
The staff where some of the best I have ever seen, as for someone who stayed in motels and hotels for last 25 years this says a lot, hats off for makeing it a good stay!!!
We stayed overnight on our way to Alabama.. . They staff was wonderful, especially Mr Bennett. He was so kind. He made reservation for us for dinner as well as giving us a coupon for a free dessert. Wound stay here again.
Excellent hotel. Staff was friendly and accommodating. Room was clean with all needed amenities. Great view of the market square, which was one block away. Great location - walking distance to plenty of restaurants and bars. I would absolutely stay here again.
Check-in was a breeze. Great location to all that down town has to offer. The dining facility was very nice but the hotel bar/lounge was a little dated. Workout room was top notch for a hotel and the pool left nothing to be desired. I would recommend that you take your pillow and blanket as that the ones provided were not comfortable. Over all not bad but for the price I excepted a little more.
We took a four day driving trip from NJ through the Appalachian Mountains, had a great time and the Knoxville Crowne Plaza was the jewel in the crown at the end of the trip.
Hotel highlights
- Walking distance to Sunsphere Tower
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in Old City within a short walk of Sunsphere Tower, Crowne Plaza Hotel Knoxville Downtown University is within a mile (2 km) of other popular sights such as Women's Basketball Hall of Fame. This 197-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's in central Knoxville and also a short walk from Knoxville Visitors Center and Market Square.
Dining
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
Rooms
The 197 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and ironing boards. Guests can enjoy free WiFi and cable TV. Hair dryers and desks are also standard.
Property features
At Crowne Plaza Hotel Knoxville Downtown University, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 20.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include 7 meeting rooms, a business center, and a gift shop.
Guest reviews for Crowne Plaza Hotel Knoxville Downtown University
excellent location,great staff and amenities..
Everyone
We couldn’t have asked for a better hotel.. We will be back soon..
staff friendly
Everyone
The entire staff was extremely friendly and courteous from check in to the belll staff.
Review comment
hotelstaff responded on Feb 7, 2018
We're so glad you enjoyed your stay with us at the Crowne Plaza Knoxville. Come visit us again soon!
great hotel and location
Everyone
Hotel was very clean, friendly staff. Parked our car at the hotel and walked everywhere. Very close to shopping and restaurants. Market Square is right across the street.
great hotel
Everyone
Right by market square so walking distance to shopping, food etc. only a short 2 min drive to UT campus for sporting events. Hotel was great! Clean, comfortable and spacious
Review comment
hotelstaff responded on Feb 13, 2017
Dear Traveler, Thank you for your wonderful 5 star review of the Crowne Plaza Knoxville. We're so happy we could make you feel at home and that you enjoyed our location and rooms. We hope to welcome you back again soon! Safe travels, Guest Service
disappointment
Everyone
although the lobby area is very impressive, the hotel is dated and needs improvement to catch up to other brands in the area. the parking gate was a true pain and the keys did not work most of the time. there are no safes in the room so you have to count on your front desk person and wait in line to get your valuables.
Review comment
hotelstaff responded on Oct 6, 2016
Dear Traveler, Thank you for taking the time to leave us your review of the Crowne Plaza Knoxville. We appreciate your feedback as we are always looking for new ways to improve our facilities and services for our guests. We will pass your comments on to the proper departments and hope to have the opportunity to welcome you back soon. Thank you, Guest Service
Everyone
Great location and fun atmosphere! Helpful staff and the best hotel in Knoxville!
Review comment
hotelstaff responded on Sep 20, 2016
We're happy to hear you had an enjoyable stay with us at the Crowne Plaza Knoxville. We always enjoy receiving feedback from all of our guests, especially regarding our service!. Thank you once again and have a great day!
great place to stay and pet friendly!!
Couples
Great place to stay and pet friendly!! Great experience
business
BusinessTravelers
The hotel was very nice and in good location. The staff was very helpful and courteous. There was a fire alarm at 3:30 a.m. and it was handled in a very safe manner.
work conference
BusinessTravelers
great location right across from great little shops and food. hotel and staff were super nice. my only complaint is that we ordered room service the night we checked in and NONE of the food was covered or wrapped....
in for the football game
Couples
Excellent staff friendliness. Over and above. Helped us with directions, market square options, and parking.
We're so glad you enjoyed your stay with us at the Crowne Plaza Knoxville. Thank you for your feedback.