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Recent guest reviews

The cost of the hotel was excellent. The hotel is in need of a update and the entire place needs a thorough cleaning.

Loved my stay here. Room had everything i needed, and all employees were exceptional. Jeff, at the front desk was so cordial and helpful with all my needs. They did not charge a pet fee which was so nice. Great place for a short stay or even a long one. Housekeeping gals were awesome, and always were attentive to your needs. I give this hotel a grand review. Thank you Red Roof Inn.

Staff very helpful and friendly. First day we were there I noticed that the area behind the bedside tables were dusty-also the back of the table as well. I tried to get the attention of staff so that area would be cleaned but did not work. Baseboards looked dusty as well. Room also felt muggy. Other than that we were very happy with our room, etc.

Tish, la gerente, es muy graciosa y amable. Todos es muy limpia y conveniente.

K buena habitacion! A mi me encanta este hotel y tambien la amiancia.... la gente/personel al mostrador son muy graciosa.

The staff was polite and nice. The room was clean. The elevator went out so i had to use the outside stairs and they had a pee smell along the stairs and dog boop on the sidewalk with the door handle was broke so i had to go use the stairs in the inside and they was clean....overall i would stay again

Property was ok room needed more cleaning front desk staff was very good.

The hotel was clean and perfect for a quick late night stay. The staff was very friendly and made me feel comfortable. I was a female traveling alone and I never felt any anxiety about going out to get ice, etc... The hotel is a little dated so things are sparkling but I will stay again on my next trip because it was clean

Great location. Convenient. Friendly staff. The property is a bit worn. Could use some updating.

Clean but needs an update. Price was great. Staff was nice.

The staff was good close to all highways and good restaurants

We got to the property to find our reservation had been cancelled because a card had been declined. When I booked this reservation through Orbitz we were expected to pay at the hotel so I have no idea why there would be a card declined. It said "to be collected by hotel" right in my Orbitz confirmation. I have no bad cards. The biggest question I had was why was my reservation cancelled with no one notifying me? I thought that was really crummy. Luckily they had rooms available and made it right. The hotel itself was fine. we are on a multi-state road trip and it was middle of the road for places we've stayed. I'm still bothered by our reservation being cancelled with no notice though.

Convenient to other stores, such as Walmart and eatery's. Right next to interstate for access around Knoxville. Good breakfast, also had biscuits and sausage gravy.

Kirby Rd Knoxville TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Business center

Red Roof Inn Knoxville Central - Papermill Road is located within a few miles (5 km) of West Town Mall and Bearden Antique Mall. This 125-room hotel has free in-room WiFi, free self parking, and a fitness center.


Rooms

All 125 air-conditioned rooms provide coffee makers, free long-distance calls, and free local calls. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Red Roof Inn Knoxville Central - Papermill Road enjoy a fitness center, free WiFi in public areas, and a meeting room. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Guest reviews for Red Roof Inn Knoxville Central - Papermill Road

Everyone (24) Couples (4) Family (10)
3
Everyone

The cost of the hotel was excellent. The hotel is in need of a update and the entire place needs a thorough cleaning.

By on Apr 28, 2021

Review comment responded on Apr 28, 2021

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4
Everyone

By on Mar 25, 2021

Review comment responded on Apr 5, 2021

Thanks for staying with us. We appreciate your feedback!

2
Everyone

By on Mar 20, 2021

Review comment responded on Mar 30, 2021

Thank you for giving us feedback regarding your stay here with us.

4
Everyone

By on Nov 29, 2020

Review comment responded on Nov 30, 2020

Thank you for staying with us and giving us feedback.

5
Everyone

Loved my stay here. Room had everything i needed, and all employees were exceptional. Jeff, at the front desk was so cordial and helpful with all my needs. They did not charge a pet fee which was so nice. Great place for a short stay or even a long one. Housekeeping gals were awesome, and always were attentive to your needs. I give this hotel a grand review. Thank you Red Roof Inn.

By , from Knoxville, Tn. on Sep 16, 2020

Review comment responded on Sep 21, 2020

Thanks for staying with us. We appreciate your feedback!

3
Family Family

Staff very helpful and friendly. First day we were there I noticed that the area behind the bedside tables were dusty-also the back of the table as well. I tried to get the attention of staff so that area would be cleaned but did not work. Baseboards looked dusty as well. Room also felt muggy. Other than that we were very happy with our room, etc.

By , from Jackson, Mi. on Sep 9, 2020

Review comment responded on Sep 9, 2020

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5
Everyone

By on Aug 4, 2020

Review comment responded on Aug 4, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Tish, la gerente, es muy graciosa y amable. Todos es muy limpia y conveniente.

By , from Milano on Aug 1, 2020

Review comment responded on Aug 4, 2020

Thanks for staying with us. We appreciate your feedback!

5
Family

K buena habitacion! A mi me encanta este hotel y tambien la amiancia.... la gente/personel al mostrador son muy graciosa.

By , from Milano on Jul 29, 2020

Review comment responded on Aug 4, 2020

Thanks for staying with us. We appreciate your feedback!

4
Family Partner Couples Family

The staff was polite and nice. The room was clean. The elevator went out so i had to use the outside stairs and they had a pee smell along the stairs and dog boop on the sidewalk with the door handle was broke so i had to go use the stairs in the inside and they was clean....overall i would stay again

By , from Atlanta ga on Jul 2, 2020

Review comment responded on Jul 6, 2020

Thanks for staying with us. We appreciate your feedback!

Red Roof Inn Knoxville Central - Papermill Road

1315 Kirby Rd, Knoxville, TN 37909
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